Bank of America Operations Manager Interview Questions

Updated Jul 7, 2015
11 Interview Reviews

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Operations Manager Interview

Anonymous Interview Candidate
Declined Offer
Easy Interview

Application

The process took 5 weeks. I interviewed at Bank of America.

Interview

The interview consisted of a phone review, then an in person interview followed by a manager review. The inteview went well. The manager was very engaged and knew what the job entailed. I was very very pleased with the description of duties.

Interview Questions

Reasons for Declining

was a contract position

Other Interview Reviews for Bank of America

  1. Helpful (2)  

    Operations Manager Interview

    Anonymous Employee in Rolling Meadows, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Bank of America (Rolling Meadows, IL).

    Interview

    My experience was different than most. I was sought after. However I was promised things that were not true. I was promised things that could not happen. My interview was a walk around the office. Filling out the application, shown my desk. Others under a different manager, a manager with far less skill, who hired far less talented people, memorized a script, didn't care about former managerial experience, wanted only "yes men" and whom would be beholden to him.

    Negotiation

    I got the highest comp possible but was less by 2/3 than what I had previously made.

  2.  

    Operations Manager Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Bank of America (Tampa, FL) in June 2014.

    Interview

    Lengthy, involves several tests, including a 2 hr long test. 1 hr to review the material, the second hour is series of role play scenarios using the information provided. Behavioral based interviews.

    Interview Questions

    • Tell me about a time when you had a difficult associate... Give me an example of how you managed to coach an associate that wasn't performing...   1 Answer
  3.  

    Operations Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at Bank of America (Los Angeles, CA).

    Interview

    Very hard to get an interview. Hiring process is long. Initial position and salary was changed to a lower level

    Interview Questions

    Negotiation

    Was able to negotiate up a little in salary since the job title was changed through the process. Beware of empty promises for future increases.

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  5.  

    Operations Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Bank of America in October 2012.

    Interview

    I applied on my school's website, and was interviewed by two people. The questions were mainly behavioral questions, and lasted for about 45 minutes. Two questions I remember are tell me about a time you made a wrong decision and what did you do about it? Tell me about a time you dealt with a difficult customer?

    Interview Questions

    • If you were a brand, what do you want to be known for?   Answer Question
  6.  

    Operations Manager Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 3 days. I interviewed at Bank of America (Atlanta, GA) in June 2011.

    Interview

    Straightforward behavioral interview. Final round consisted of 3 back-to-back 1:1 interviews.

    Interview Questions

    Negotiation

    No

  7.  

    Operations Manager Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Bank of America (Tampa, FL) in May 2010.

    Interview

    Looking to improve feedback between the associates and managment. Better communications on changes within the organization. Trying to create a more effective environment to ensure retention of valuable employees and ensure opportunities for advancement or education are not missed by the associates. Motivate associates for more than the mininium.

    Interview Questions

    • Describe the difference between a business decision and a polcy decision   Answer Question

    Negotiation

    Negotiations were mininmal. Research the basic expectations of the position before you apply and interview. Ask alot of questions at the interviews to ensure no miscommunications

  8.  

    Operations Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Bank of America (Phoenix, AZ) in May 2010.

    Interview

    Phone Interview w/ recruitor Interview with 1:1 Interview with panel of leaders

    Interview Questions

    • Tell me about a time in which you had to make a quick decsions and the outcome was not to be determined?   1 Answer
    • Who comes first, second, and third? Shareholder, Customer, or Associte?   1 Answer
  9.  

    Operations Manager Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Bank of America (Charlotte, NC) in May 2010.

    Interview

    Usually three interviews plus human resources interviews

    Interview Questions

    • Tell me a time when you have had to change the opinions or minds of senior leaders   Answer Question
  10.  

    Operations Manager Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bank of America (Plano, TX) in March 2010.

    Interview

    easy, they ask standard work ethic, problem handling questions. Most of the people conducting the interviews dont understand anything technology related so dont be worried about experience with any software, just lie they more than likely did. The role is mostly editing reports, really the management part doest exist.

    Interview Questions

    • How would you deal with a dispute between two team members   1 Answer

    Negotiation

    interview, offer, acceptance, begin, pretty simple

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