I applied online and the process took 4 days - interviewed at Bank of America in November 2013.
Interview Details – Based on a recommendation I applied for a banker role internally and took the online test. I interviewed the next day with the branch manager. Questions were pretty typical, most were about my sales history and process, and how I turn servicing to sales. Of course strengths and weaknesses, one of my most difficult situations, and one of my most successful interactions. I was an internal candidate, so my reputation and history were already known, I felt like it was more of a test of personality. The next day I had a phone interview with the CMM, where I was also asked the same general questions, but once again I really felt like I was being screened for personality since I already had a (hopefully good) reputation.
Interview Question – What is your approach when somebody just tells you "no"? View Answer
Negotiation Details – No negotiation, there's not much room for that, but I've found nearly everyone is always satisfied with their initial offers.
I applied through an employee referral and the process took 4+ weeks - interviewed at Bank of America in October 2012.
Interview Details – Initial approach was to apply online and take a 150 question test to see if you are the right fit for the company. After passing, I was contacted via email to schedule a phone interview which I passed and then had to schedule another interview with the manager of the office. After I passed, I had yet another interview with senior leadership to see if I was qualified. Then you wait 2 weeks without a call from HR and I left several messages to no avail. I decided not to pursue employment with this company. Its great they want only perfect people to work for them, I don't belong in the Stepford community
Interview Question – You have to role play during the interview. I was the customer service person, and the manager was the customer complaining about fees. They were testing to see if I would get angry at the customer and how would I turn the problem into a sale. View Answer
Reason for Declining – My friends won't do business with them and gave me a hard time for applying.
I applied online and the process took 3 weeks - interviewed at Bank of America in June 2011.
Interview Details – 3 interviews (at least) -- Phone Interview, Panel Interview with Executives and other candidates, Interview with Direct Banking Center Manager
Interview Question – Role Play sales interactions with customers Answer Question
I applied online and the process took 1+ week - interviewed at Bank of America in October 2013.
Interview Details –
This reviews helped me a lot so I'm planning to return the favor to everyone. I applied online and a few days later, a recruiter called me and scheduled me for a phone interview. The phone interview lasted about 30 - 45 minutes and tackled about your background and your work experience. So I was accepted and move to the next process which was a 1 on 1 interview with the banking center manager. Questions where asked regarding my sales background and how i handled different kinds of customers in different kinds of situations. It was not that hard as I expected, they want to know you more by your experience so give a brief specific example on how you handled things on your end. Few hours after my personal interview, I was called and scheduled to my final interview with the Marketing manager and District manager ( not really sure ). My final interview was via phone conference where 2 managers where interviewing me. It was kind of the same with the 1 on 1 interview with the banking manager. A day after that, I was called and was given an offer.
Tips for the interview: Preparation is always the best strategy. Anticipate all kinds of questions like "tell me a time when". Practice your answer and say it out loud. It will prepare you for the real one. ANd also, do your research.
Interview Question – All questions where sales experience related. Customer service. Answer Question
Negotiation Details – They gave me an offer and I negotiated it a little higher and they called me back and gave the exact offer I wanted
I applied online and the process took 3 weeks - interviewed at Bank of America in October 2013.
Interview Details – I applied for personal banker position online, a staffing person contacted me a week later, scheduled me a phone interview which was next day afternoon. I had a 25 mins phone interview with a recruiter, three behavior-based interview questions were asked. Questions were not difficult, mainly based on my previous customer services and sales experience. Then, the recruiter said she would schedule a face to face interview with hiring manager and would give me a feedback next Monday. However, two weeks have passed, I haven't got any call from the recruiter, I sent her an email asking when I could got an update, no reply so far. I guess this is the way they reject others, which is not professional
Interview Question –
Tell me about a time when you went beyond to provide an excellent customer service
What was the most aggressive sale goal you've even had. Answer Question
Very Difficult Interview
I applied online and the process took 1 week - interviewed at Bank of America in October 2013.
Interview Details – Ive worked for Bank Of America for over 3 years now and applied for a personal banking position outside of my market. Took the assessment (it's a ridiculous personality assessment) passed that. Got a call a week later from a recruiter to set up an interview at a banking center. As soon as I was told the banking center I would be interviewing at I knew I wasn't going to get the job (I had interview there previously for the same position). Showed up to the interview 15 minutes early as told and ended up waiting for the branch to open. Interview lasted about 30 minutes and as before I sensed some negativity towards me right off the bat. Was asked some pretty tough questions that I'm not sure even my AM would know about market goals or other markets goals. I was asked why I was "switching" markets and was somewhat offended by the question because I think that it shouldn't matter what market I am in or what market I'm applying to. They asked me to role play with them and I felt uncomfortable doing that because of the attitude of the manager. Got an e-mail about an hour later saying I was no longer being considered and more qualified candidates were being considered. I called the recruiter to give feedback but never got an answer. To be honest I thought about not showing up for the interview based on the manager that was interviewing me.I had been told before my first interview that she is sexist and does not like to hire men. I'm not sure if that is true or not but I did get that vibe from her. I was very prepared for the interview but felt as if the manager had made a decision before the interview even started.
Interview Question – What are the goals of your market? Why are you changing markets? View Answer
I applied online - interviewed at Bank of America in June 2013.
Interview Details – Got email about passing test for Personal Banker, got phone call 15 minute interview questions, got emailed passed that and a manager of a Bank of America will call me for within two days, never got a call, emailed and called recruiter, never got a call back, called again no openings, never got a interview, something about no openings right now, never got a call from manager or an email again from BofA HR dept., don;t waste your time, they do not hire anyone over 35 years old, They lied about job openings, and they are rude in the interview process, I wasted a lot of time and energy for nothing. They lost a customer and all my friends for their lies.
Interview Question – What would you do if you saw an employee..... View Answer
I applied online and interviewed at Bank of America.
Interview Details – summit online assessment, phone interview with recruiter, and in person interview with regional manager.
Interview Question –
not very difficult
Why do you chose BOA? What do you want to be a personal banker? How do you see yourself in 3-5 years? Answer Question
Very Easy Interview
I applied through a recruiter and the process took 2+ weeks - interviewed at Bank of America.
Interview Details – You can't just be a PB here. You have to have the mentality of a financial consultant/advisor. You can't just be sales oriented, you have to be people oriented. This is NOT a job for just anyone. You have to be able to think inside the box as well as outside the box. Evaluate risk and decide what course of action is the best for the Bank, the client, and you. This isn't for the faint of heart or the timid. And you have to be able to show this in your resume, application, and interview, and throughout your career. You have to eat, breathe, sleep this and be comfortable with it. By interview, I mean a series of panel interviews by a lot of people. Have the mentality of being the best in your profession and be able to back it up.
Interview Question – Why you? I think this is the ultimate question for any interview anywhere. View Answer
Negotiation Details – If you want a good offer, you need the numbers and the proof to back up your number. If you're reading this, obviously you can see what the range of salary is. Keep in mind variance of salary also considers the area and cost of living in said area. Be honest and reasonable. Honest to yourself and your abilities. Reasonable about what your skill set is worth.
I applied online and the process took 3 weeks - interviewed at Bank of America.
Interview Details – Was contacted by a 3 days after filling out online application. Then took a virtual assment on the computer. After passing that, I had a 15 minute phone interview with the recruiter. Was then scheduled for 1 face to face with bank manager. That interview was great and she was so pleasant to deal with! Following that I received a call that I was selected to move forward and interview with the Consumer Market manager (District manager) that interview went well and was told that the final interview was with the sales performance manager via phone call. The phone interview lasted 30 minutes. Submitted background check 4 days later and received offer 2 days after that. During the process the recruiter was absolutely phenomenal!!! Best I've ever delt with.
Interview Question – Most of the questions revolved around previous banking situations. Such as customer who was upset or how we helped deepen the customers relationship. View Answer
Negotiation Details – Recruiter asked my salary, told them. Recruiter told me salary would be more than I asked for. Accepted.
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