Bank of America Personal Banker Interview Questions & Reviews
Overview |
| |
Salaries |
| |
Reviews |
| |
Interviews |
| |
Photos |
| |
Jobs |
| |
|
Updated Dec 15, 2011 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 40 ratings 
“Average” Interview
|
Interview Experience [?] Based on 40 ratings
|
See who your friends know who've worked at Bank of America and could give you an inside look.
See who your friends know who've worked at Bank of America and could help you prep for an interview.
| 1–10 of 40 Bank of America Interviews | Sort by |
Personal Banker at Bank of America
Posted Dec 15, 2011
|
2.0
Easy Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Dec 2011 in Los Angeles, CA (took a day)
I applied online and received a call from a recruiter who invited me to a group interview. There, you had to smile and answer questions about situations posed by the recruiter. The questions generally related to how you would treat a customer. I think all the prospective applicants in the group did themselves very proud in their responses. One of the things that BofA stresses is the deivery of great customer service. After all, that how banks make money. Overall, my experience was very positive.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Group/Panel Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Dec 13, 2011
|
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed May 2011 in Jonesboro, GA (took a day)
They simply asked standard employer hiring questions. For Instance, decribe a time in which a customer was particularly difficult and how you were able to handle it. They had two people interview me a one time one person they said was learning the interview process. The interview took less than an hour I believe.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Oct 24, 2011
|
4.0
Difficult Interview
|
Overall Neutral Experience
|
Received and Accepted Offer
|
Interviewed Jun 2010 in Kent, WA (took 4 months)
The process was long with many interviews.
Interview Questions
Negotiation Details
Yes, I was able to negotiate much higher than the person I replaced, I was told later. I believe it was due to some very good sales experience in my past and I did not take the first offer.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Oct 14, 2011
|
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed Sep 2011 in Saint Petersburg, FL (took 4 days)
I did not actually apply for this position, but completed the online profile with resume and applied for a different position. I received an email congratulating me for making it to the next step. The regional recruiter contacted me to set up the phone interview with the local recruiter which took place a few days later. They said they would call me by the following week either way, but I have not heard anything back. They asked questions about my experience, meeting and exceed goals and the usual behavioral questions. Also if I spoke Spanish, which I do not.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Oct 7, 2011
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Sep 2009 (took 3 weeks)
HR called me and told me they were interested. They asked me a few questions about my previous employer and how much I made. They told me they had 2 locations with an opening and I would interview with both. I interviewed with both managers and both went well. The recruiter called about a week and a half later and told me they would be doing the background check on me. They told me not to leave ANYTHING out as this background check would be extensive. The people from the background check actually called me to verify some information.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Sep 28, 2011
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Declined Offer
|
Interviewed Jan 2009 in Jacksonville, FL (took 2 weeks)
They asked a lot of the basic questions you would expevt a company would ask. How would you treat this situation if it happened to you, etc. They also threw in a role playing scenario where I was asked to sell a product and talk about the advantages. They asked about goals, and they asked about my personal life as well.
Interview Questions
Reason for Declining
Because I did not want to go to a job where I was stressed all the time, personal bankers have the worst job in the bank. Plain and simple, you dont meet your goals your out of there. You meet the goals, you will make a nice bonus every quarter.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Sep 13, 2011 — 1 of 1 people found this helpful
|
3.0
Average Interview
|
Overall Negative Experience
|
Received and Accepted Offer
|
Interviewed Nov 2010 (took 3 months)
phone interview, had to wait several months to hear back due to reorganization, interview with a branch mgr, was supposed to have another interview, never happened, made offer, fingerprint and background check.
Interview Questions
Negotiation Details
no negotiations. pay stinks for job that has to be done. do not count on bonus first six months. its all about location, location, location and what anguages youy speak.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Aug 23, 2011
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jan 2011 in Miami, FL (took 2 weeks)
initial phone screening, online skill test, group interview, selection process, final interviews w banking center managers
Interview Questions
Negotiation Details
poor economy no negotiation
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted Jul 28, 2011 — 1 of 1 people found this helpful
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jul 2011 in Chicago, IL (took 3 weeks)
The process started with filling out the application online and then a personality test; which was normal for any type of sales/customer service position. Upon passing with a "recommended" (no scores) I was contacted by an associate recruiter that scheduled a phone interview with the VP of recruiting.
The phone interview lasted approximately 45 minutes and asked the usual questions some behavioral but most regarding my background and why I wanted to work for BoA. She was very plesant and ready to answer any and all questions I had regarding the position and the company. Upon being looked at as desirable by the head of recruiting she scheduled a one on one interview with the branch manager I would be working for. There was no panel interview I believe it depends upon your market whether they are 1:1 or panel.
The in-person interview again was normal nothing out of the ordinary, not intimidating; it was actually very friendly and warm. Again I think it depends on the market and the personality of whom is doing the interviewing.
The process took a bit longer I believe than it normally would because the Branch Manager was on a two week vacation. This was the only downside to the process.
Advice: be yourself, be enthusiastic , and be ready with examples of what you have done in various customer service/ sales situations.
Negotiation Details
I was able to negotiate to the top starting level of a Personal Banker and the process was simple but it honestly depends on your background. It did take a couple of extra days to receive official offer letter because approval was needed for the starting salary amount.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker at Bank of America
Posted May 22, 2011 — 1 of 1 people found this helpful
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Feb 2011 in Portland, OR (took 2+ weeks)
Applied online at careers webpage. Submitted resume and cover letter. Within a few days I was asked to take a personality test online via e-mail. After completing it, I was called in for an interview. The interview was about 20 minutes long and consisted of a couple branch employees. No tricky questions, just straightforward "why do you want this job" and "what are you hoping to learn" type questions. Did have to pitch a mock sell through role playing, though. Not hard, just spoke slowly and articulated my words carefully, highlighted the value of the company, etc. Got a phone call a week later telling me I was hired if I wanted it and that my starting salary was $35,000. No room for negotiation. Required a fingerprint test and background check (you must report your job history accurately). No drug test, no 2nd interviews, no crazy hoops to jump through. Overall a painless process and lots of help in transitioning into the new role.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
RSS Feed for Bank of America
Interviews
Embed
