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Bank of America Interview Questions & Reviews in Philadelphia, PA Area

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Updated Apr 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 10 ratings

3.3

“Average” Interview

Interview Experience [?] Based on 10 ratings

Positive	50%
Neutral	30%
Negative	20%

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Oct 2010 in Wilmington, DE (took 2 days)

1 round of phone interview, and one round of panel discussion. the managers are very nice

Negotiation Details

smooth

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Background Check, a Drug Test, a Skills Test and a Group/Panel Interview.

More Bank of America Business Analyst Interviews

Helpful Interview?

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Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Apr 2012 in Philadelphia, PA (took 3 weeks)

Applied online, a week later I was sent a personality assesment. After another week, I received an e-mail from a recruiter saying I passed the first assessmet and I needed to take the 2nd assessment, which was a video simulation. There are 5 senerios. I took the test a year ago and didn't pass. This time I passed. I have no idea what the answers are or what they were looking for. After another week I just received a phone call from a recruiter and we just casualy talked. She did ask why I left my other job. She then set up a phone interview for tomorrow with another recruiter. She said it would take about an hour. This is all I can report...

Interview Questions

Why did you leave your last job?

Answer Question

Other Details

I Applied Online and the interview consisted of a Personality Test, an IQ/Intelligence Test and a Phone Interview.

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Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Nov 2011 in Newark, DE (took 4 days)

I applied online. I had to submit a personality and skills test. An initial recruiter contacted me and asked me just a few questions as well as to make sure I would accept salary, start date and schedule, none of which were negotiable. She then referred me to have an additional phone interview the next day, which was about 30 minutes. These questions and expectations were probably the hardest of the entire process. Be specific and have behavioral examples ready. They hate generalizations. This recruiter is the recruiter I would work with for the rest of the process. She set me up for a face to face interview the next day. A team lead had me listen to a few calls to get an idea of what I would be doing. The team supervisor asked me questions. I was then referred to the department manager for final approval. By the end of that discussion, she advised me she would suggest to the recruiter I be given an offer. The recruiter called me within 15 minutes after I left the property. They then do a check of your work history. DO NOT lie. If you were fired, be honest. I know others that were hired even with this history. They are looking for your overall ethics as well as the actual references. The checks are very detailed. Fingerprint background is also done. Your offer is contingent on these checks coming back clean. You give them permission to do a credit check and I have heard they are only looking to make sure you don't owe banks any collections, foreclosures, etc. Again, they are looking at high ethics.

Interview Questions

Rate from 1 to 3, 1 being most important the following things: Customer Experience, Quality, Call Handling Time

Answer Question

Tell me a time you did something for a professional contact that was against policy and procedure.

Answer Question

Negotiation Details

No negotiation at this level.

Other Details

The interview consisted of a Background Check, a Personality Test, a Skills Test, a 1:1 Interview and a Phone Interview.

More Bank of America Credit Analyst Interviews

Helpful Interview?

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Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2011 in Wilmington, DE (took 4 weeks)

First step -phone screen - got glowing feedback.

Second step - phone interview with the hiring manager and Business Support Manager. The hiring manager asked detailled questions about cash and balance sheet impacts of certain alternatives. Feedback was again, glowing.

Final step - full-day session (9:00 - 4:00). The woman who shuttled me from interview to interview was wonderful. She was a true ambassador for the firm. I met with the three peer level employees (all individually), then met with the hiring manager (a SVP) and then met with four stakeholders - all SVP's. As you would imagine, there were varying levels of interest in being involved in interviewing me as well as varying skill levels in executing a good interview.

Overall, the process was a very positive one. My only complaint is that, after this interview, the corporate recruiter went into radio silence and I never heard anything since. After all the time I invested into the process, I would have appreciated at least a bit of feedback into the decision.

Interview Questions

Basic questions about balance sheet line items of credit card compaines.

Answer Question

Other Details

The interview consisted of a 1:1 Interview and a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Jan 2011 in Newark, DE (took 3 days)

I was called by a recruiter and was asked some basic questions about my resume. The recruiter seemed to like me, so I was told that I would be called by the next level recruiter. I was contacted by this person, and she asked me additional questions related to the position. After speaking with her, she told me that I would hear back within the next 1-2 weeks. I received a call about 1 week later and told that they would like to bring me in for an interview.

Interview Questions

How do you deal with a difficult customer?

Answer Question

Other Details

The interview consisted of a Background Check, a 1:1 Interview and a Phone Interview.

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Helpful Interview?

Yes | No

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Inappropriate?

2.0

Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Jan 2011 in Philadelphia, PA (took 5 days)

They called me, said I did great on phone interview, set up an in person group interview, then canceled the interview suddenly and told me the job I wanted was no longer available.

Interview Questions

What would you do if someone's sister insisted on access to the account/

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Phone Interview.

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Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Sep 2010 in Newark, DE (took 2 weeks)

Phone interview first, very easy. Then set up for a panel of management interview. Up to 3 managers possible. I had 2 managers. They asked tough questions - about the economy, a lot about credit, personality questions, and some screwballs to see how you react under pressure. Kept my cool and received great feedback.

Interview Questions

Describe the causes of the recent economic crisis and explain how they contributed to where the economy is today.

Answer Question

How do you handle feedback?

Answer Question

Negotiation Details

Very negotiable. They offered me a fairly high salary - more than what was initially offered and more than I expected.

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview, a Background Check and a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Jan 2008 in Newark, DE (took 1 week)

One on one interview then panel interview and discussion

Interview Questions

Tell us about an adverse experience and what you did to overcome it?

Answer Question

Other Details

I applied In-Person and the interview consisted of a Group/Panel Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Oct 2009 in Newark, DE (took 2 weeks)

I interviewed with 3 people on a panal for the position as a Credit Analyst. II. They asked questions pertaining to my knowledge of credit bureaus and their lending philosophy, of a customers ability, stability, and willingness to pay. Once I got post the panel interview which consisted of 3 managers, I was then transferred to the department manager who asked similar questions and eventually made me an offer of employment.

Interview Questions

What is your strongest ability?

Answer Question

Negotiation Details

Salary negotiation was not available. We were promised overtime and incentive which was taken away 2 weeks after I started the position -- To anyone else interviewing for this job, make sure overtime and incentive and job security is there to stay before accepting the offer.

Other Details

I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview and a 1:1 Interview.

More Bank of America Credit Analyst Interviews

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2010 in Newark, DE (took 1 week)

Applied online creating an account. Got a call from a corporate recruiter who set up a phone interview with another recruiter. Phone interview was going over the responsibilities of the position and verification of past experience. At the end of the phone interview a face to face interview with the department manger was set up. Interview went well and was behavioral. A week later the recruiter called back with the offer and it was accepted.