Bank of America Interview Questions & Reviews in Phoenix, AZ Area
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Updated Dec 29, 2011 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 10 ratings 
“Average” Interview
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Interview Experience [?] Based on 10 ratings
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| 1–10 of 10 Bank of America Interviews | Sort by |
Financial Analyst at Bank of America
Posted Dec 29, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Phoenix, AZ (took a day)
2:1 in person interview, on-campus
Interview Questions
Other Details
I got the interview through a College or University.
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Helpful Interview?
Yes |
No
Inappropriate?
Banking Center Assistant Manager at Bank of America
Posted Nov 8, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Phoenix, AZ (took 2+ weeks)
The process is pretty good, start in the internet with 2 or 3 test. Then is a phone interview with HR, then personal interview with your potential boss and his boss.
Interview Questions
Negotiation Details
They came with a counter offer that fit what I was looking for
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
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Customer Service and Sales at Bank of America
Posted Dec 22, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Phoenix, AZ (took 3 weeks)
First I was contacted by a recruiter who wanted to do a phone interview. She asked a lot of questions about my prior work history and why I wanted this position with Bank of America. She also asked a lot of behavioral *spell check* questions. I have noticed that the recruiters at BofA are all pretty pleasant. The recruiters at other companies (charles schwabb, wells fargo, ect) are kind of like talking to a brick wall. Anyway, I was in the process with bank of america for another position, and was already waiting on my EEV (education and employment verication) results to come back, and for the company to make their decision. So I told her I would definately be interested in this position in customer service had they hired someone else. Well, my EEV came back satisfactory. But they offered the position to an insider at b of a. BUMMER. Anyhoo, i called the recruiter and told her I was ready for the next step in the customer service position. She emailed the main recruiter and they sent me a few emails with assessment tests. They were about an hour long and tested you on your ability to solve problems. It was a call center type test. You had to answer pretend calls and handle each situation. It lasted about 45 minutes, and it was pretty easy if you have experience dealing with this type of work, otherwise it might be hard for someone. I got a phone call the next day letting me know I had passed and they wanted to set up the in person interview. So we scheduled that for the next day. I went to my in person interview and it lasted about 45 minutes. It went really well, and the next morning I received a call with an offer. YIPPIE! The next step was for my finger printing. I wasnt worried about this because I have never even had a speeding ticket before. I did that and I didnt hear anything else for a week so I was kind of anxious and gave my recruiter a call. She let me know I was satisfactory all the way across and that my offer still was in place. I feel so blessed to be given this opportunity because I know bank of america is a great company to work for. They pay for almost half of your day care, per child! I mean come on, what other company takes care of their employees like that? They have excellent benefits, and my schedule is 4 ten hour shifts, which i prefer. Im staying with b of a forever if I can!
Interview Questions
Negotiation Details
They offered me a great base salary with incentives for the sales part. I didnt feel the need to negotiate.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Call Center Representative at Bank of America
Posted Sep 27, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Chandler, AZ (took 2 days)
Interviewers were very pleasant, very casual interview and made you at ease with the process. They were managers but they didn't make you feel like you were at their mercy. Good interview questions, and they answered all the questions I asked about the position and the advancements in the company very well. All in all a very pleasant experience! Hope to get the job... expecting to hear from them anytime soon.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at Bank of America
Posted Aug 25, 2010 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2008 in Tempe, AZ (took 3 weeks)
One big group interview. They give you a random object and "sell" it to the group.
Called back for one on one interview
One more one on one
Hired
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.
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Helpful Interview?
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No
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Personal Banker at Bank of America
Posted Aug 11, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Phoenix, AZ (took 4+ weeks)
Be positive about your experiences and emphasize you are a very customer oriented person and you really do well selling in a 1:1 level with customers. And you are very sales and production goal oriented and team oriented.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
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Helpful Interview?
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No
Inappropriate?
Operations Manager at Bank of America
Posted Jul 26, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2010 in Phoenix, AZ (took 3 weeks)
Phone Interview w/ recruitor
Interview with 1:1
Interview with panel of leaders
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
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Helpful Interview?
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No
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Collector - I at Bank of America
Posted Jun 11, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Tempe, AZ (took 2 weeks)
The process was very professional. I was first contacted by email and given an online collector simulation. I passed and i was then interviewed by phone for 30 minute. I was called several days later and asked to go into a 1:1 interview. I scheduled then time and went in. I was allowed to see the work environment and sit down with one of the lead collectors. The interview was 45 minutes long and very enjoyable and very smooth. Best interviewer I've ever had. I was accepted as an associate and now I start in just a few weeks.
Interview Questions
Negotiation Details
I didnt really negotiate the salary as it offered a significant amount more then what i was currently getting paid.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at Bank of America
Posted Feb 23, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Phoenix, AZ (took 3 months)
I applied online and received a phone call the very next day requesting what date was best for a group interview. My interview was scheduled a couple weeks later. There were about 12-15 other applicants being interviewed in the same room. There was questions and answers, role playing, video, and a lot of participating. The group interview was 3 or 4 hours long. At the end you go into a private room and they tell you right then and there if you made it. At that point you wait for a call from your recruiter, the first initial contact from after you applied, to set up a second interview with a specific location and its managers. They ask you a series of questions they pick off a list like "describe a time you went above and beyond in the workplace." They remind me of the miss america questions haha. This interview only lastd 15 maybe 20 minutes. Then I waited about a week and received another call from my recruiter telling me I got the job! The lengthy part was waiting for my recruiter to find an open position in my area to set up the branch interview. That took a couple months.
Interview Questions
Negotiation Details
I really didn't have to negotiate at all. I felt they were really fair considering my past experience.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Fraud Initiation Analyst at Bank of America
Posted May 9, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2009 in Phoenix, AZ (took 2 days)
Received a call from a recruiter for BofA, regarding Fraud Initiation Analyst. The position was in Phoenix AZ, I currently live in California. Re-assured recruiter that I would not have ANY problem relocating to that area... it is only about 6 hours drive away. Recruiter set up a phone interview, for the next day, and that interviewer asked about the location as well. Told the interviewer that if a person to person interview was set up for Monday, I woul be there. She didn't quite think I would do that, but I am able to...
The questions were general questions about the information provided on the online App.
I had been moving around a lot, so have lived about 3 different places in the last 2 years. Interviewer was ok with that.
The interview contained hypothetical situations, 'Tell me about a time when you led a group of people'
In general it was a pretty good interview for me... thought i could do the work. This job is still in limbo... so will see ...
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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