Bank of America Teller Interview Questions & Reviews

Interview Details – apply online, phone interview, branch interview

Interview Details – So this is the interview process for a teller at BofA. First, I applied online through BofA.com. Once I applied they give you about 48 hours to complete the assessment test. The assessment test asks you a variety of questions such as, money counting, typing speed, situational questions, characteristic questions of yourself.
     After you pass the assessment test you would be contacted by a recruiter within two days or so through email to set up your first phone interview. The first phone interview will be very easy. She would tell you about the Teller position, salary, and so on. She would then ask you, "tell me about yourself and why did you choose BofA?"
     Then after, she would set up a second phone interview with another recruiter the day after and stated that it would be 30 minutes long. The second interview was more detailed. Again she asked, "tell me about yourself, why did you choose BofA, What do you see yourself doing in 3 years, what was your title from your previous job and responsibilities, tell me about a time you went beyond to help a customer, and lastly role play being a teller and she was the customer." During the role play she asked to view the account of her sick brother who was in the hospital. Now all you need to remember is to acknowledge her sick brother and make sure you go back with fulfilling the transaction or a viable solution to the situation if she is not allowed to see her brother's account. Once you do well on the second interview you will receive another email stating you have an interview with the Branch manager and Assistant manager of your desired location I set it up for Monday instead of that Friday (FYI, banks are normally super busy on Friday. I rather get them while they aren't so busy.)
     When I went to the third and last interview I wasn't that nervous. I kept in mind everything that was done in the second phone interview and luckily they were the same questions. Both the managers were very pleasant. I left with a good feeling and waited about a week to hear back from my recruiter of the second phone interview and extend the opportunity to me.

Also the background check is very thorough make sure your resume matches your background information. Don't lie on it, you will only hurt yourself.

Best Luck!

Negotiation Details – I got a fair deal. If you are looking to start up in the finance field this is a good job for you.

Interview Details – Interview was very easy. All questions was directly from your resume

Interview Details – Fairly standard. Selection process starts with a job being posted online (at the company's website, but it can be advertised at other venues). Once you apply, you will be asked to take an online assessment that includes personality questions, work experience, education, etc. It also includes one section that aims at determining your tendency to behave in certain ways under certain conditions (how to handle a difficult customer, a co-worker is being dishonest, etc.) Just be honest and you'll do fine. Also remember how you answer the questions because they recycle questions (reworded) and that's how many are disqualified, because of the inconsistency of their answers. The assessment also includes a section that evaluates your ability to handle money and to perform basic operations and attention to detail, as well as mutiltasking.
Once you complete the assessment, you will be notified via email if you passed and an HR recruiter will call you to set up an initial phone interview. If they want you, they'll set up a second interview with the same recruiter. If you pass this interview, the recruiter will contact you once again to file paperwork that includes fingerprints, background check (beware, they'll leave no stone unturned). If you pass this second interview, the recruiter will invite you to a final interview, this time with the banking center manager and possibly one of two of his/her management team members. This is a very good sign and it is almost a formality (IMHO). Consider yourself hired. Congrats?

Negotiation Details – If you have any kind of banking experience, by all means negotiate your salary, emphasizing why you deserve such an hourly rate. If not, well, that depends on the particular situation. Are you bilingual? That's more money. Do you have managerial experience? That's more money. Experience in sales? Check.

Interview Details – There was a phone interview. The recruiter then set up an onsite interview with the manager. Basic behavioral questions. No difficult questions at all.

Negotiation Details – Quick and salary DOE.

Interview Details – After applying for the job, I was emailed an assessment to be completed ASAP. The assessment was easy but long. About two weeks later I was called by a corporate recruiter where she instructed me on where to go for an interview, how to dress, and what to bring with me.

I went in for the interview and it was with the banking center assistant manager. She was very laid back and asked the generic interview questions that everyone expects when you go in. The interview wasn't stressful at all.

About two more weeks later I received a call with a job offer in which I accepted.

Interview Details – Interviewer interviewed around 10 prospective applicants at the same time. She went around the table asking us questions. Most people cited their previous work experiences. Since I was in high school at the time and never had a job, I cited by club experiences and leadership

Reason for Declining – They did not have a summer position, which I applied for. I was misinformed.

Interview Details – Group interview then interview with banking center manager of location of interest and availability

Interview Details – applied online got a call next day, than right away asked for group interview. group interview just talked about my resume and talked about a instance when i had to overcome a rejection from a customer

Negotiation Details – did not negotiate