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Barnes & Noble Barista Interview Questions & Reviews

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Updated Mar 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

2.2

“Easy” Interview

Interview Experience [?] Based on 4 ratings

Positive	75%
Neutral	25%
Negative	0%

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1–4 of 4 Barnes & Noble Interviews

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2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2010 in Chicago, IL (took a day)

Interviewers were led to the cafe and told to wait for management to arrive. There I met with the two other potential people and got to know them. The store manager as well as cafe supervisor sat in on the interview, where we were asked why we wanted this position, prior experience, and whether or not we are capable of long hours on our feet.

Interview Questions

Why would you want to work at B&N?

Answer Question

Tell me about a past experience with a difficult customer.

Answer Question

Other Details

The interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2009 (took 1 week)

I submitted a standard form and was called a couple of days later. Went in for the interview, a nice sit down chat with the gm and she asked me all sorts of standard questions. Had a little bit of a conversation. Pleasant, friendly.

Interview Questions

What is your greatest weakness?

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Mar 2010 (took 2 weeks)

I applied and kept calling the Cafe Manager, persistent to get the job. She told me she would call back after reviewing my application, but didn't, so I called again. By that time they were finished hiring people.

Interview Questions

Why do you want to work here?

Answer Question

Other Details

I applied In-Person.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2009 (took a day)

I applied to Barnes and Noble because I love books, but they only had a barista position open (which is fine because I love coffee too). I went to the customer service desk where I asked to fill out an application, and I actually got to meet a manager. We scheduled a interview time for the next week. I her inside the coffee shop in the Barnes and Noble for the interview. I was asked a couple questions, like how I deal with stressful situations, how I would deal with a coworker that was rude to me, and how I deal with customers with high expectations. The lady that interviewed me was really sweet, she just wanted to make sure I would be comfortable in a position where I would have to deal with the occasional rude customer. I was asked to describe some of my best traits. And also why I wanted to work at Barnes and Noble. There were a lot of open ended questions, so you really could tell the interviewer as much as you wanted to about yourself. They were interviewing a million different people at the time, so I didn't feel too bad they didn't call me back (the manager even said not to take it personally if I didn't get a call back because there were so many people interviewing for the same position). It seems like it would be a great place to work.