Barnes & Noble Cafe Server Interview Questions

Updated Jun 28, 2015
42 Interview Reviews

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Cafe Server Interview

Anonymous Employee
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took a weekinterviewed at Barnes & Noble.

Interview

Applied online. Didn't get hired, they needed someone with more experience. I visit there often just to study so there was no bad feelings. And the last time I went they already hired someone new.

Interview Questions

  • What's your favorite cafe drink?   1 Answer

Other Interview Reviews for Barnes & Noble

  1.  

    Cafe Server Interview

    Anonymous Interview Candidate in Surprise, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Barnes & Noble (Surprise, AZ) in May 2015.

    Interview

    I got a call from a cafe manager I believe and scheduled my interview. I went in it and it was in the cafe itself. She asked many questions and was very friendly, a lot of scenario questions. Then after that interview I got a 2nd interview with the manager of the store. And since then it went well and they are currently doing a background check. They also called all four of my references.

    Interview Questions

    • What do you like about sales?   1 Answer
  2.  

    Cafe Server Interview

    Anonymous Interview Candidate in Gulfport, MS
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Barnes & Noble (Gulfport, MS) in May 2015.

    Interview

    Interviewed with the Café manager and one of the store managers. Lasted 30 minutes. Very laid back and they were very nice. After the interview, I was sure that I didn't get the job. Sure enough they called about a week later and asked for my references. Another week passed and they called back and scheduled an orientation with me.

    Interview Questions

  3. Helpful (2)  

    Cafe Server Interview

    Anonymous Interview Candidate in Fayetteville, AR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Barnes & Noble (Fayetteville, AR) in April 2015.

    Interview

    I applied online, within a week they called me back & asked for an interview in four days time.
    I went and spent 20 minutes interviewing, i'm typically very nervous but it was the best interview experience i've ever had, i was interview by the cafe manager and the barnes and noble sales director and they were the nicest two guys and i wasn't nervous at all.

    Interview Questions

    • If a customer didn't know what to order how would help them?   1 Answer
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  5. Helpful (1)  

    Cafe Server Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at Barnes & Noble in November 2014.

    Interview

    Saw that they were hiring on a job search app and immediately applied. I applied online, and it took about a week and a half to get a response. They called to set up an interview for a Monday. I was completely prepared since I had some experience from a previous job. At the interview he asked a series of questions, but the hardest was, have you ever had to sell a membership card to a customer, and how would you go about doing it. I swear the interview only lasted 5 minutes, although he was very friendly during the whole process. At the end he told me if I was selected for the position I should get a email confirming a background check. I never got it, but he ended up calling a few days later by phone to tell me I had gotten the position, and that he'd send the link by email. I was very excited. Over all, it was a quick process.

    Interview Questions

    • How would you fix a mistake you made while at work?
      How would you get to know your fellow employees & managers?
       
      Answer Question

    Negotiation

    Be prepared for the questions. It's also good to have had some food related experience, the experience can come in handy when answering the questions.

  6.  

    Cafe Server Interview

    Anonymous Interview Candidate in Aliso Viejo, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Barnes & Noble (Aliso Viejo, CA).

    Interview

    There was only one interview for me and it was a group interview. You should be totally chill during this interview. For me it was like I was talking to a bunch a friends. After that you should receive a call from the manager of the store and he/she will talk to you over the phone. It was a fairly simple process and very fun to go through.

    Interview Questions

    • In your previous job how did you deal with a difficult customer?   Answer Question
  7.  

    Cafe Server Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Barnes & Noble in October 2014.

    Interview

    I applied online for a part time position at the Cafe, and about a week later I was called for an interview. The interview went really well. It was very casual, being in the actual cafe, which put me a little bit at ease since it was my first interview ever. I was asked questions about my skills from my old job that would be relevant to the job as a server. And other questions similar to that. It was fairly easy. After the interview I had to fill out an application on paper, mainly to give them my references. She said that she would call me back whenever she had talked to all my references. After about a week and a half I got a call back from her to return to do an interview with the store manager.

    Interview Questions

    • I had a difficult time answering the question how would I deal with an angry/unsatisfied customer. the only reason i had trouble with this was because I had never had to deal with one.   1 Answer
  8. Helpful (1)  

    Cafe Server Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Barnes & Noble (Chicago, IL).

    Interview

    I applied online for a part-time position. Received a phone call in which I was asked a few questions and then offered an interview the next day. For the first interview, we reviewed my past employment history. The interviewer then put me through their standard behavioral test in which I was asked a lot of scenario questions and was supposed to give an example of a time I have faced that in my own career. At the end of the interview, the interviewer set up another interview for me with the store manager. Between interviews, they had a background check done and called up my referrals.

     The second interview was pretty quick- not really sure what the point was to that one. Was asked some questions liked "do you buy from Barnes and Nobles?" "Do you like coffee?" "Go to starbucks" "What do you expect from Starbucks?" (Worded really strangely...I wasn't sure what he was getting at with that question).

    Interview Questions

  9. Helpful (1)  

    Cafe Server Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Barnes & Noble in August 2014.

    Interview

    Applied in August 2014 online, contacted within one week by the Cafe Manager and was told to come in for an interview the following week. Arrived 15 minutes early and reported to the cafe area, had to wait as he was busy with another interview. Had to wait a few more minutes as he gave instruction to a employee. Did not notice I was there until pointed out, went through the interview process but he had to leave in the middle of a question to handle a phone call. Finished the interview (about 20-25 minutes) and was told that he would give the information to his store manager. Did not receive a call back but a standard interview overall.

    Interview Questions

    • Standard questions: Why do you want to work here? How do you handle mistakes? What kind of coffee is your favorite? etc...   Answer Question
  10.  

    Cafe Server Interview

    Anonymous Employee in Eugene, OR
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Barnes & Noble (Eugene, OR) in August 2014.

    Interview

    I received a phone call from the lead server about 3 weeks after applying for the job, and was asked a few basic questions right away. (why did you apply for this job, why Barnes & Noble, etc.) At the end of this call, we scheduled an in-person interview two days later.

    The in-person interview was very informal, and the lead server just interviewed me right in the store cafe. The questions were pretty straightforward and were mostly focused on how I would provide good customer service, or how my previous employment made me a good fit for the position. Some questions were a bit odd though, and the interviewer seemed really skeptical about whether I really wanted the job or not (I did). Overall, I got the impression that he didn't particularly want to be doing interviews at the time.

    After the interview, which lasted about 20 minutes, he said that he would be interviewing 3 other candidates during the week, and that he would let me know within a few days whether I had made it to the next round of interviews. It's been about 3 weeks, and I haven't heard a peep.

    Interview Questions

    • How would you help to make our many regular customers feel welcomed and comfortable?   Answer Question

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