Bed Bath & Beyond Customer Service Representative Interview Questions

Updated Aug 17, 2015
7 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee
No Offer
Neutral Experience
Easy Interview

Application

I applied online. I interviewed at Bed Bath & Beyond.

Interview

The interview wax easy, just situational questions. Still waiting to hear back to see if I got the job. A little annoyed that there is no follow through from the HR people.

Interview Questions

Other Interview Reviews for Bed Bath & Beyond

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Bed Bath & Beyond (Chicago, IL) in November 2014.

    Interview

    The interview process was very simple and straight to the point. The manager was very friendly and the interview became more conversation style. The managers mainly want to know that you have flexible availability above anything else. The interview was conducted in the bridal room and the mod was very busy handling an interview and the front end. However, it went very well. The second interview was more of a confirmation to everything you said the first time. There weren't really any new questions.

    Interview Questions

    • What would I be able to contribute to the company?   1 Answer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Totowa, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Bed Bath & Beyond (Totowa, NJ) in February 2014.

    Interview

    The process was quick and easy for me. Did not need a second interview. Took the drug test the same day and a week later I started training. Interviewer was very easy going and was eager to hire.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Totowa, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Bed Bath & Beyond (Totowa, NJ) in February 2014.

    Interview

    The interview went very smooth and quick to me. No hard hitting questions just the regular behavioral questionnaire, drug and background test. Easy. Could have been because my interviewing was extremely upbeat and easy going. Nonetheless, one of the easiest interviews I've had.

    Interview Questions

    • Describe and instance when you had conflict with a co-worker and how did you handle the situation?   Answer Question
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Bed Bath & Beyond (Dallas, TX).

    Interview

    I went in and submitted an application. When I did not hear from them after a month, I went in again to talk to them. Another month passed before I finally heard from them. There were two interviews, one with the general manager, and the other with the operations manager. Typical interview questions, and the interviews were easy-going. The GM listened primarily in our interview, and the ops guy did all the talking in the other interview.

    Interview Questions

    Negotiation

    There was no negotiation.

  6.  

    Customer Service Representative Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Bed Bath & Beyond in February 2012.

    Interview

    Got an Introductory interview. Very easy questions, nailed it! Got a second interview and thought it was going to be just as easy as the first. Man was I wrong. Tough tricky questions. Asked very specific situational questions. I waited a long time only to call and find out that they had hired somebody else.

    Interview Questions

    • Asked a question about if someone had purchased something a year ago and it wasn't working and they wanted to return it, what would I do?   1 Answer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wynnewood, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Bed Bath & Beyond (Wynnewood, PA) in June 2009.

    Interview

    The process was impersonal, and relied on a form of set questions. Most of these involved how I'd react in certain situations, whether or not certain words described me, and similar canned questions. Not difficult, just answer how you think they'd want you to answer. I also had a brief meeting with one of the managers, but that was more of a conversation than an interview.

    Interview Questions

    • How do you deal with difficult customers? What would you do if you found out a fellow employee was stealing?   Answer Question
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