Bell Mobility Customer Service Representative Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 1 ratings 
“Average” Interview
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Interview Experience [?] Based on 1 ratings
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Customer Service Representative at Bell Mobility
Posted Jul 17, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2008 (took 2 weeks)
Phone interview - basic consequences on what would you do if... provide an example where you...
Same with the 1:1 with more detail - hypothetical examples were given and asked how would you handle the situation. Provide an example in a previous job where you...
Looked for customer service skills, how you dealt with irate customers, how you balanced company policy against the needs and issues of the customer, empathy, problem solving examples, taking responsibility without laying blame on company policy etc.
Interview Questions
Negotiation Details
No - salary was set
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
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