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Benefitfocus
www.benefitfocus.com Charleston, SC 500 to 999 Employees
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Benefitfocus Interview Questions & Reviews

Getting the Interview  17 Interviews

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16%
13%

Interview Experience  16 Ratings

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17 interview experiences
Updated Dec 29, 2012
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Interview Outcome:   All No Offer Received Offer

Benefits Administrator at Benefitfocus

Accepted Offer – Interviewed in Charleston, SC Sep 2012 – Reviewed Dec 29, 2012

Interview Details – Initially interviewed with a staffing agency. Then had interview in person.
Very laid back company. Worked a few weeks and quit. It was too loud. Very stressful job for small pay.

Interview Question – Why do you want to work here? How long would you want to stay in this department?   Answer Question

Negotiation Details – No negotiation. Only 14/hr

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Project Manager at Benefitfocus

Declined Offer – Interviewed in Charleston, SC – Reviewed Nov 1, 2012

Interview Details – Group interview

Interview Question – Must love noise and cow bells constantly ringing.   Answer Question

Reason for Declining – Other candidates would really appreciate relevant details that affected your decision.

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Salesforce Systems Administrator at Benefitfocus

No Offer – Interviewed in Charleston, SC Jan 2012 – Reviewed Jan 29, 2012

Interview Details – Apparently, this is a new Salesforce.com customer looking for a system administrator. The telephone interview
was conducted by someone with little or no knowledge of Salesforce. Her questions centered mostly on an
Salesforce governance and apps. I think this person had been sold a bill of goods on some goverance AppExchange
package. I have work on literally hundred of Salesforce orgs. and I never heard of this package. When I went to their website, they made it seem like you could not live without this app. She asked about certification and I
told her Salesforce Advanced System Administrator and Salesforce Developer.

She refused to answer any of my questions about salary or benefits, except to say what a fun workplace it was.
Right! If she is any measure, it's a real barrel of laughs!

If you apply for this position, beware. Forewarned is forearmed.

Interview Question – What did I know about Salesforce governance?   View Answer

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Business Analyst at Benefitfocus

Accepted Offer – Interviewed in Daniel Island, SC Oct 2011 – Reviewed Jan 9, 2012

Interview Details – Applied for phone interview and it consisted of laid back questions. Was asked to come in for one on one interview in which the employer asked more personal questions about my financial knowledge and ability to work in a team. The final interview was with the department manager and VP of the department. Both were friendly. Accepted offer but then declined after salary was too low and the office was very unprofessional.

Interview Question – Tell me about a time when you worked in a team.   Answer Question

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Quality Assurance Analyst at Benefitfocus

Accepted Offer – Interviewed in Charleston, SC Sep 2011 – Reviewed Nov 16, 2011

Interview Details – Interviewed by 3 or so people. The interviewers enjoy asking logic questions. Most of the questions are fairly simple if you have any math background. Not much in the way of technical related questions. Only one interviewer seemed truly interested in judging if you could do the job, the other interviewers seemed to read from a script or not care much.

Interview Question – What would you say is your most major flaw?   Answer Question

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Account Executive at Benefitfocus

No Offer – Interviewed in Richmond, VA Aug 2011 – Reviewed Aug 8, 2011

Interview Details – Had a phone interview with the outside recruiter, then phone interview with the Hiring Manager, then was invited to headquarters in Charleston to meet with several people. Spent 1/2 day at the headquarters and met with a Sales Operations person, the Hiring Mgr, and CEO. Was suposed to meet with 2 other people, but they were not available since were out sick. The actual office building was impressive, looked very new and professional. My interview schedule was disorganized since 2 people were not able to meet with me because of illness and they had a difficult time finding a replacement. Entire interview process was very casual, not alot of typical interview questions. Sales territories are fairly small with less than 200 prospects (companies with >1,000 employees).

Interview Question – Tell me about your experience selling Benefits services/products?   Answer Question

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Business Development at Benefitfocus

No Offer – Interviewed in Charleston, SC Jul 2009 – Reviewed Jan 26, 2011

Interview Details – I interviewed via phone with a Sales Manager, got invited down to Charleston for a F2F interview. Man, it was 24 hours of my life that I wish I could get back. I was basically interviewed by some guys in a phone booth environment. No, really, this company thinks it's okay to have these little kiosks which you'll find at the local shopping mall for one-on-one discussion. Needless to say, I was in a chamber talking to an ex-restaurant owner and other people who are basically drones of the "president" who has a pilots license. Um, yawn. So what. Couldn't get out of this office environment fast enough and they love their balloons at BenefitFocus. Silly company with silly employee perks---that was my observation. Oh, one other thing...they will at least buy you a wonderful soggy salad for lunch during your time there.

Interview Question – What did you not like about your last employer and how can you fit into the mold of BenefitFocus?   View Answer

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Financial Advisor at Benefitfocus

Declined Offer – Interviewed in Charleston, SC Aug 2010 – Reviewed Sep 13, 2010

Interview Details – One on one, very relaxed, personal feel

Interview Question – If you were me what would you ask yourself?   View Answer

Reason for Declining – Too much time up front with little pay during start up

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Internship at Benefitfocus

No Offer – Interviewed in Charleston, SC Sep 2009 – Reviewed Jul 29, 2010

Interview Details – Right off the bat I was dissatisfied with the way such a "great" company handled themselves. I arrived 10 minutes early, and the interviewers were disturbed by this and made a comment more than once about how I was early. They didn't look past my resume, they were took distracted with my previous experiences to actually get to know the person who would be working for them. Needless to say, I'm very happy I didn't work for them. They didn't allow me to ask any questions, they had no personality, and the entire office atmosphere was awful.

Interview Question – My hardest question: Why would you be a good fit for this position? (There was no depth to this at all)   Answer Question

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Informational Interview - No Current Openings at Benefitfocus

No Offer – Interviewed in Charleston, SC Dec 2009 – Reviewed Jan 15, 2010

Interview Details – A current employee graduated from the same grad program as I did. He passed my resume to a recruiter. My employer at that time explained that company recruiters often have to interview a certain number of candidates to make a quota. It was Christmas and the company was not currently hiring, so I thought this was just an opportunity for the recruiter to have something to do that day at work. She was kind to give me feedback on my resume. She said she rarely read the goal/summary section. She paid the most attention to the job I spent 4 years at (and had the most bullet points) rather than my most recent job, which reflected my current career interest.

In summary, don't bother with a summary/goal section of your resume. The job that reflects your career direction, put that at the top and flesh out your responsibilities. The jobs that don't reflect your career interest, remove or limit bullet points. Use your college peers to get your resume in front of a recruiter. That has worked twice for me.

Interview Questions

  • Since this was an informational interview, she asked, What are your career interests?"   View Answer
  • Would you be interested in administrative work?   View Answer

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