Best Buy Best Buy Sales Associate Interview Questions

Updated Jul 1, 2015
50 Interview Reviews

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Best Buy Sales Associate Interview

Anonymous Employee in West Lebanon, NH
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 1+ weekinterviewed at Best Buy (West Lebanon, NH) in June 2015.

Interview

Initially applied online, no other way to do it. After two weeks, finally got asked in for an interview. Asked the standard questions, easy interview by the Operations Manager. he had said that I would get a second interview from the manager, but a week later I received a form letter for rejection. I requested Full time. I am pretty sure this was why I did not get a call back. They start part time employees at 6 hour shifts. and like it that way.

Interview Questions

  • Pretty standard questions about customer service, and cooperation with other associates.   Answer Question

Other Interview Reviews for Best Buy

  1.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate in Newington, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Best Buy (Newington, CT) in March 2015.

    Interview

    You receive a call from the hiring manager usually the HR lead for a first interview, the process is simple and they just want to see how well you can talk to people. If you are out going or even just able to have a normal conversation you'll get the job. You meet with the store manager for a second interview after the first one, they will decide that day if you have the job and get you started with the paperwork.

    Interview Questions

    • Tell us about an experience you went above and beyond for a customer.   1 Answer
  2.  

    Best Buy Sales Associate Interview

    Anonymous Employee in Quincy, IL
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Best Buy (Quincy, IL) in March 2015.

    Interview

    Called they called me in and asked the basic questions about yourself and what you see in the job. also ask about your future and what u want to do in a couple years. i ended up getting the job woo.

    Interview Questions

  3.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate in Auburn, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Best Buy (Auburn, CA).

    Interview

    easy three step interview process. phone, in store am, then in store gm. hired on spot after second interview. great internal availbilty to move jobs. great managers to become friends with in the smaller box store

    Interview Questions

    • hard time with a employee. can be tough if you are a great employee and have no direct examples   Answer Question
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  5.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Easy Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    HR calls you in for an interview and asks you questions about your resume. You get 2 interviews one with your department manager and then the GM on separate days. I think their main focus is your potential in the store and your personality during the interview. If you be yourself than you will have no problem in the interview or in the store.

    Interview Questions

    • They basically ask you questions of times in your life that can mimic instances that you might encounter in the store. I have a terrible memory so that was difficult for me.   Answer Question

    Negotiation

    After the meeting with the GM the HR called me later and offered me the job. I had to fill out a things online afterwards.

  6.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Best Buy in January 2015.

    Interview

    Applied online and two days later HR called and ask if I was still interested in the position. I said yes and a brief interview was conducted over the phone with questions such as "If I see an employee stealing what would I do", then I was asked my availability. Three business days later I was schedule to have an interview with the supervisor at 4pm.

    I got there at 3:40 and was interview an hour later. He asked the basic question such as "Tell me a time you went above and beyond for a customer" "What did you like and what didn't you like about your previous job" "Why do you want to work at Best Buy". After the interview the supervisor said that the general manager would like to interview me.

    Ten minutes later I had an interview with the GM and he asked me only one question "Why Best Buy?". I told him my previous retail job did not have room for growth and I believe working at BB would give me the opportunity to grow and expand within the company while providing excellent customer service. He asked if I had any questions so i asked "what is the work culture/environment and what is a typical day like" " I also asked what is his expectations of his employees like". I asked the basic question because employers like it when you asked questions.

    Few minuted later, he told me congratulation and welcome to the team. I asked what to expect from here on. He said expect an email from HR to accept the job then a list of location to do a drug test and then report for orientation.

    Interview Questions

    Negotiation

    Not really any room for negotiation. $11/hr

  7.  

    Best Buy Sales Associate Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at Best Buy in January 2015.

    Interview

    After they called me to ask if I was interested in the position in their San Bruno CA location. After a brief discussion, they said they would call me back in a couple of days to set up a time and date for an interview. They called me back a few hours later and the next day and left no message. I called them back and asked if they wanted to talk. Again, they said they would call me back. I would leave a message with someone in HR and they would pass it on to the other HR person. Complete disorganization. A few days later I get an eMail saying "We enjoyed speaking with you about the position... We're moving with another candidate..." Huh?

    Rudest HR call I've ever encountered.

    Interview Questions

    • What other position might you be interested at Best Buy?   Answer Question
  8.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate in Tuscaloosa, AL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Best Buy (Tuscaloosa, AL) in January 2015.

    Interview

    There were 3 interviews. One on the phone. One with a supervisor and the last interview was with the store manager. The phone interview consisted of "Why would you like to work at Best Buy?" type questions and the other two interviews were more aimed at your ethical choices and interest in the department for which you applied.

    Interview Questions

    • Q: Tell me about a time when you went above and beyond.
      Q: Tell me about a time when you had to work as a team.
       
      Answer Question
  9.  

    Best Buy Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Best Buy.

    Interview

    Interview was fairly simple. They do a quick phone interview and then proceed to have you come in for a 1:1 interview with the Assistant Manager. Just prepared to answer how you would deal with difficult situations, like with customers or co-workers. Or "when was a time you went beyond the call of duty for a customer"? If the Assistant Manager likes you they will set up a time with the General Manager of the store at a later date for a follow up interview. I had to cancel my second interview as I ended up taking another job. So unfortunately I cannot provide more information on that. Don't get nervous about the interview process, nothing crazy. I thought it was interesting that the phone interview they told me not to wear jeans for the first interview, isn't that obvious?

    Interview Questions

    • They like to ask how you would solve an issue with a co-worker.   Answer Question
  10. Helpful (1)  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate in Burlington, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Best Buy (Burlington, NC).

    Interview

    Three stage interview process. They want to hear specific experiences regarding customer service and your ability to handle challenging situations.Have stories prepared of specific situations and specific issues. They ask you how you work with a team and how you handle conflicts with others.

    Interview Questions

    Negotiation

    There really was not a negotiation. During my employment, one candidate attempted to negotiate pay and the manager revoked the offer.

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