Best Buy Canada Interview Questions

Updated Sep 11, 2014
Updated Sep 11, 2014
76 Interview Reviews

Interview Experience

Interview Experience

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28%
10%

Getting an Interview

Getting an Interview

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3%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate  in  Richmond, BC (Canada)
    Anonymous Interview Candidate in Richmond, BC (Canada)
    Application Details

    I applied online - interviewed at Best Buy Canada in September 2013.

    Interview Details

    I was first contacted by the recruiter, and went through a telephone interview , in the same interview I've got scheduled for a personal interview with the store manager, then a second interview where I was told to bring my paperwork.

    Interview Questions
    • No difficult questions, just stay focused and be cool and a=outgoing since you will be dealing with people and they want to see that you are outgoing and friendly   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Markham, ON (Canada)
    Anonymous Interview Candidate in Markham, ON (Canada)
    Application Details

    I applied online. The process took 5 days - interviewed at Best Buy Canada in November 2013.

    Interview Details

    Three interviews in total. First one is phone interview, very general questions like why bestbuy, what is a good customer service to you and give me an example, difficult customers that you faced before, how did you resolve the problem. Was told to come in to the store for second interview, same questions from the first interview, but more in depth. Third one is more about ethics and internal control. Got hired right away at the store.

    Interview Questions
    Negotiation Details
    trilingual, more than 10.25
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Product Specialist Interview

    Anonymous Interview Candidate  in  London, ON (Canada)
    Anonymous Interview Candidate in London, ON (Canada)
    Application Details

    I applied in-person. The process took 6 days - interviewed at Best Buy Canada in September 2010.

    Interview Details

    Was given 1 interview with the general manager of the store. During the interview I was asked about items on my resume, standard interview questions including one about "a time when I dealt with a difficult customer, and how I resolved the problem". I was then asked to pretend to be the salesman and convince the manager to buy this fake laptop in front of me, as well as an iPod. After that, I was given a call a few days later saying I received the job.

    Interview Questions
    • I was put on the spot to convince the manager that they were choosing the right laptop. They said what they used it for, I made up specs and said why this fits their need, and mentioned other software/services they could get that would fit their solution.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Best Buy Canada.

    Interview Details

    Phone interview, and then 2 in person interviews at the store. One with the sales supervisor and one with the General Manager. They both asked me the exact same questions.

    Interview Questions
    • None. It was a very simple interview. Not really sure what they gleaned from it. Main thing they want to know is your answer to what you think about stealing.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    General Manager Interview

    Anonymous Interview Candidate  in  Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Best Buy Canada in February 2010.

    Interview Details

    Phone interview, plus one in person with the District and Regional managers.

    Interview Questions
    Negotiation Details
    Again, standard retail negotiation. 'This is what we bring people in at' and go from there.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Product Process Specialist Interview

    Anonymous Interview Candidate  in  Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took 5 days - interviewed at Best Buy Canada.

    Interview Details

    Very sales oriented, including some role play and explanation of customer service experience and sales abilities. Received 1 phone interview, followed by an in-person interview with the general manager. I was hired on the spot and given an above-average wage considering my experience.

    Interview Questions
    • Standard questions, including how to deal with difficult customers, what to do with found money, what to do if catching a coworker stealing, that kinda stuff. Typical retail job, focused on abilities but also attitudes towards teamwork and general honesty.   Answer Question
    Negotiation Details
    Was given the wage I asked for, $10.75/hr.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Home Solutions Specialist Interview

    Anonymous Interview Candidate  in  Oakville, ON (Canada)
    Anonymous Interview Candidate in Oakville, ON (Canada)
    Application Details

    I applied online. The process took 1 week - interviewed at Best Buy Canada.

    Interview Details

    Had a phone interview, really standard questions like why I want to work here and my hours of availability. Got schedualed for a in-person interview at the end of the week. Really straight forward interview, make sure you mention that theft has zero tolerance and you will report any employee that you see who steals. Also mention that you are a team player and are eger to work for the company. Called me back the next day to scheduale a third interview with the GM. Came in, asked if I had any questions and then hired me on the spot.

    Interview Questions
    • How would you sell a Mobile Service Plan?   View Answer
    Negotiation Details
    Offerd me $11 and hour
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Best Buy Canada in July 2013.

    Interview Details

    Did an online application. Next day someone called and had a short interview on the phone and was booked for an in person interview later in the week. Face to face interview was nothing special the guy asked me questions from a booklet like Why Best Buy? Name a time you went above and beyond for a customer? Asked how many people they were hiring he said a few, after that was booked for a third interview with the GM. GM interview was exactly like the second interview he asked the same questions nothing technical except was antivirus I prefer and tried to get me to give him prices from my previous employer (said I did not remember) said that he needed one person part time and he will let me know,

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Best Buy Canada Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview process was pretty straight forward. You had to do an online assessment to see if you are compatible with the company. Then you get called for an interview where you're asked similar situational based questions and some personality questions. Nothing too difficult. Lots of training, watching boring videos.

    Interview Questions
    • No difficult questions, all normal interview questions. Situational based questions are common   Answer Question
    Accepted Offer
  11.  

    Product Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 1+ week - interviewed at Best Buy Canada in October 2011.

    Interview Details

    They usually have a phone interview and then an in-store interview

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview

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