Glassdoor is your free inside look at Best Buy Cashier interview questions and advice. All 94 interview reviews posted anonymously by Best Buy employees and interview candidates.
Accepted Offer – Interviewed in West Melbourne, FL Mar 2010 – Reviewed Jul 10, 2012
Interview Details – They call you for a basic screening, If accepted you will be called in for an in-store interview. You will likely interview with several supervisors and managers and eventually with the General Manager. This process can take a few days or a few weeks depending on the situation
Interview Question – Talk about a time that you had to overcome an obstacle and how did you handle it? Answer Question
Negotiation Details – Sell yourself
Accepted Offer – Interviewed in Birmingham, AL May 2009 – Reviewed Jul 2, 2012
Interview Details – First met with manager of cashiers, then interviewed with second-in-command manager. Lastly, wuth general manager. Lots of behavioral questions
Interview Question – How did you deal or cope with a tragedy or disaster in your personal life? Answer Question
Negotiation Details – They laid out terms: not a lot of negotiation
No Offer – Interviewed in Grand Junction, Mesa, CO Jun 2012 – Reviewed Jun 22, 2012
Interview Details – Received a phone call from a supervisor, then was told I had an interview with a manager, did fine on that interview then moved up to the General Manager. He asked detailed questions. I was told he would call next day. No call came then I called day after and was told he hired all the positions already. And I have 10 years experience behind a cash register. HA!
Interview Question – What are the challenges you forsee working here? Answer Question
Accepted Offer – Interviewed in Enfield, CT Oct 2011 – Reviewed Jun 9, 2012
Interview Details – Quick phone interview. Checked qualifications/ why work for Best Buy. 1:1 interview/manager arrived late. Situational questions. How how well do you work with co workers? Can you work holiday schedule without time off? Tell me about a problem you solved? Advice: Dress business casual. Office was casual, not clean.
Negotiation Details – Company willing to negotiate hourly wage. Company pretty rude about wages. Seasonal staff get lower wage than regular part-time workers.
No Offer – Interviewed in Knoxville, TN Jun 2012 – Reviewed Jun 9, 2012
Interview Details –
Simply, put in an application online and got a call back the next day, which is the "first interview". They ask about hours, which area you want to work in and availability overall. Set up the interview for a couple of days later. Dressed up as nicely as possible and initially, the manager for the area I would have been working in was impressed. She was very nice and instantly got set up for the third interview. All of her questions were rather standard-ish; "Tell me about a time you worked in a group?", "Tell me about a time when you worked with someone you didn't get along with?", "Tell me about a time you went above and beyond for a customer". She asked about previous experience, which I had and told her I had previous experience working with electronics and selling "add-ons". I think this is what really sold me to her.
The "third interview" did not go so well. It was with the store manager and he was rather brisk, seemed as if he had a short fuse. Right off the bat, I felt uncomfortable and it set the attitude for the whole interview. He asked me the dread, "Tell me about yourself?" and then a few questions about my previous experience with sales. We ended the interview with the worst overall question, "Sell me this stapler." There was no scenario setting for this and I was utterly lost about what to say, since he didn't set any background. Of course I blew it, he was nice about it and told me that they'd call me back when he got together with the other manager who had interviewed me to make decisions; which I knew was a lie, because she had personally told me she was going on vacation in the next few days. So I was never called back, no surprise. They seem like a decent company to work for from the interview, but very competitive. This is not the company to work for, if you're shy. Be prepared to sell yourself hard in this interview and dress as nice as possible.
Interview Question – Sell me this stapler. Answer Question
Accepted Offer – Interviewed in Wilmington, DE Apr 2009 – Reviewed May 31, 2012
Interview Details – good process. applied online, got a call back in a couple days to set up an initial interview with hiring coordinator. after that interview was done, had a 1 on 1 with the general manager, and after a drug test, was hired.
Interview Question – name some time you helped someone Answer Question
Accepted Offer – Interviewed in Dallas, TX Jan 2008 – Reviewed May 28, 2012
Interview Details – Upon turning in my app, I was called 3 days later by a floor manger. Was asked several questions about past work experience, and certain situations. Was set up for interview with Frontline manager for the very next day. Interviewed in person with her, and was offered job upon passing drug, and background check that day. Once passed, started work 2 days later.
Negotiation Details – There was none. I was offered more than I asked for.
No Offer – Interviewed in Mechanicsburg, PA Jan 2010 – Reviewed May 1, 2012
Interview Details – I applied at Best Buy in June 2009. The hiring manager called me back a week later and we scheduled an interview for the next day. I met with the manager and he seemed irritated that I was there. He then asked a lot of questions that seemed completely irrelevant to the position I was applying for. I stayed polite and tried to answer to the best of my abilities, but he seemed uninterested in me. To my surprise, he then said he would be in touch for a second interview. I kept my hopes up, but I should of known it was just a formality, as I never heard back from the company. Waste of time.
Interview Question – How would you deal with an angry customer? View Answer
Accepted Offer – Interviewed in Greensburg, PA Apr 2012 – Reviewed Apr 6, 2012
Interview Details – I applied online at 4pm and they literally called me back a hour later asking me to come i for a interview with a manager. During the interview there were allot of "what would you do" situational type of questions. I managed to do good on the first and got to skip the second. But it took them a week and a half later to let me know i got a 3rd interview but went and interviewed with another manager and he offered me a job on the spot and know im waiting for the drug test and background to go through and I start the LONG 20 hour training.
Interview Question – What would you do if your where talking to an angry customer View Answer
No Offer – Interviewed in Fairfax, VA Feb 2012 – Reviewed Mar 6, 2012
Interview Details – I was called in for an interview to be a regular cashier at best buy. I arrived 15 minutes early but my manager interviewed me 40 minutes late. He said he was late because his previous interviews lasted longer than expected. I went into his office and the interview lasted about 30 minutes. I did not get the job because I got really nervous so he was able to tell. I said "um" too much and gave dumb answers to the questions. Some were basic questions but the other questions were really hard. He said he would make his decision the next week and he would call me but he never did. So if you're shy and nervous like me, make sure you have practiced and you are prepared for your interview at best buy.
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