Post a Salary or Review

Advanced

Best Buy Cashier Interview Questions & Reviews

Post an Interview

Web: www.bestbuy.com | HQ: Richfield, MN

Connections

Updated May 1, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 53 ratings

2.4

“Easy” Interview

Interview Experience [?] Based on 53 ratings

Positive	57%
Neutral	28%
Negative	15%

Best Buy has 196,621 connections on Glassdoor

See Who You Know

Hide Filters

Find by Job Title or Keyword	Find by Location
		Apply Filters Clear

41–50 of 53 Best Buy Interviews

Sort by

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2010 in Baldwin, NY (took 2 weeks)

It was very basic, Tough if ur not use to interviews, I breezed through it, Mgr said I blew her away and I was the best interview so far, she set me up with the GM for tomm, I think everything will go smooth. Just do ur Homework , they r big on stealing, Rem be prepared to answer situational questions, They asked me like 7 and they want specific detailed answers and they write it all down in there notes.

Interview Questions

If your best friend was employed at BB and u see him eating something from the store he didnt pay for ... what would u do?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

View Comments (2)

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Mar 2010 (took 2 weeks)

I applied for a couple positions (cashier and sales associate) at two different BB locations that are pretty close to where I live. I never heard from one, and got a call a few days ago from the other. There was a pretty basic phone interview (why do you want to work here, availability) and the manager set up a one-on-one interview a couple days later. This interview consisted mainly of situational questions, like "Describe a time when this happened" Basically theyre trying to see how you will handle customers and your general demeanor while you work. The interview was pretty quick; it only took about 15 minutes. Afterwards, she set me up with another interview with the GM, which will be in a couple days. Im hoping this is a good sign.

Interview Questions

Describe a time when you saw a coworker doing something wrong and how did you handle it?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2008 in Hoover, AL (took a day)

I applied online. The personality test on the application is key... if you don't pass it it throws up a red flag and they will not call you for a interview. I was called just two days after putting in my application. I was interviewed very casually by the Operations Manager. She asked me very general questions about what I knew about the company, my past employers, and what I knew about electronics.

Alot of people say that they have multiple interviews, [and when I was laid off, re applied and was interviewed again the put me through two interviews, even though I knew the managers] but the first time I was hired. I just had one. The ops manager that interviewed me said that she thought I would be great for a position there, and she said she was going to discuss the GM. She right then walked into the office, told him about me, and offered me a job.

Interview Questions

What do you know about Best Buy?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Feb 2010 (took 6 days)

The interview basically is three parts. The online application is considered step one, where the personality test is taken. From there, if you pass, you will be called in for a "second" interview with the store manager. Basic questions are asked there, really simple "say what they want" sort of thing. Third part is an interview with the General Manager to let you know if you're hired or not.

Interview Questions

Describe the last time you were in a group with people unknown to you. How did you handle it?

View Answers (2)

Say you were given a product to sell that you didn't know anything about. How would you go about doing so?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Oct 2009 (took 3 weeks)

I don't exactly remember when I applied however they called me on a Thursday and asked me a few questions about why i wanna work at Best Buy and what not, and asked to have an interview for Saturday at 11:00. I had testing at this time so we made it for 12. When I got there the greeter directed me towards the interviewer and about 2 people were in front of me. I waited for about 30 minutes and then the manager called me in. He asked me questions about working with a team, and what products do i know the best and personality questions. So i was let of the interview, and got a call on the following tuesday for an interview on saturday. This was an interview with the General Manager and he asked questions about theft, and customer service. At the end of the interview he offered me a job as a cashier.

Interview Questions

When was a time when you had a bad shopping experience? What made it bad?

Answer Question

Negotiation Details

I was able to negotiate what time my interviews would be.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Aug 2009 (took 2 weeks)

Interview was pretty easy, they asked me standard questions. I didn't like the personality test, though, I failed it the first time I took it just because I put one "Agree" instead of a "Strongly Agree".... FYI you're only supposed to put "Strongly Disagree" and "Strongly Agree" on those darned Unicru tests. They were nice enough to let me retake it but I don't understand what the point of the test is when it's so easy to fake your answers.

Interview Questions

They asked me about my previous employment experience.

Answer Question

This is an interesting one: They asked me what I would do if I saw an employee stealing a pack of bubblegum.

View Answers (1)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Aug 2008 in Boston, MA (took 5 days)

The interview is pretty straight forward, they ask the basic questions, why do you want to work here, why should we hire you, tell me about your last job, tell me about your supervisors, what goals do you have in mind, etc. I answered truthfully and straightforward, I wanted to work at Best Buy because it's a great environment, they're very customer oriented and passionate about customer service. I told them about the duties of my last job and how my experience there applied to here and it was very fun interview process. He never got back to me though and he went on a honeymoon so I assumed they weren't interested in me...

Interview Questions

How would you describe your supervisors?

View Answers (2)

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2009 (took 1+ week)

I applied online at the best buy website and then followed up with the store manager to which I had applied. Then they called me back in about 2 days and I was called in for an interview. with basic questions like "How do you feel about customer service?" "Try to sell me this pen" and etc. Basically it was a pretty easy interview.

Interview Questions

Do you think a cashier is important to the success of a company?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Aug 2009 in Merced, CA (took 1+ week)

Had a quick phone interview and then had a 1:1 interview scheduled for the following week. I was asked to bring in a resume, references and my college schedule. Interview went fairly well, at the end I was told that there are 36 people interviewing for 4 positions and that I should hear back within 3 days.

Interview Questions

Tell me about a negative experience you had with a co-worker in a previous job and how you handled the situation.

Answer Question

Tell me about a time you provided customer service and went above and beyond expectations.

Answer Question

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Aug 2009 in Atlanta, GA (took 2 days)

I had just only one interview , today I will have the other one , and the last one will be with the store manager . the first was easy . He ask me about the my available schedule, why interested to work with best buy? Describe a hungry person and how you dress that... etc