Best Buy Customer Service Associate Interview Questions & Reviews

Interview Details – it was very easy process, at first i had a phone interview, a lady called me and asked me few questions, why Best Buy, what experience you have, what department you prefer to work, after I passed the phone interview she sat a time for face to face interview, 2 days later i went to the store and had my interview, the guy that did the interview was really cool and very kind guy and he really like all of my answers, most of the question were about the experience !
he asked me 6 questions
Tell me abt yourself, your work experience and why you choose best buy.
what you Really like about Best Buy !
name a time when you worked in a group.
name a time when your were really effective in your group.
name a time when you went beyond for a customer.
name a time when you helped an angry customer.
name a time when you worked in an area wich you didnt have any previous information about it.
It was very easy and friendly interview and he told me that my answers were great, he Highlighted my name for the Store manager and I have my next interview on Friday !

Interview Details – I got a phone call to ask some simple question like availability for working and flexibility. Then we scheduled an interview with one of the store managers. The call lasted about 5-10 minutes. I arrived at the interview 30 minutes early, so I walked around the store until it was time for the interview. I spent over an hour walking around the stores talking to employees, some who I had known. The interviewer was late by more than 40 minutes. When we started interviewing, he seemed distant and uninterested in what I had to say. It seemed as though they had already found a person for the job and had to get the interview over with. Admittingly I had very few experience in retail but his blanent lack of concern was unnecessary.

Interview Details – They called me up asked if i could make it in i said yes. I went in that day, sat down with a manager and someone else they asked me the basic questions and i never heard back from them. He told me hed rather put me in Geek Squad but had no openings at the time.

Interview Details – I was asked scenario based questions that mostly dealt with integrity in the workplace. Example, should an employee be reported for taking a stick of gum. I was also asked about my previous job experience, how I deal with conflict and why do I want to work for this company.

Negotiation Details – Just tell them what you want. Be honest from the beginning

Interview Details – I first had a phone interview and was asked to come in for an interview. Went to that one. She asked basic customer service questions. She emphasized a lot on how best buy is all about customer service and getting the customers to come back. At the end of the interview, she offered me the position and said I will be meeting with the GM to confirm everything. I met with the GM and he asked me questions about if I saw a friend stealing what would I do? The answer they want is that you would rat them out. GM offered me the position and told me to do a drug test and I will get a call when the results came in.

Negotiation Details – The GM asked me about my pay and I told him anything higher than my last job and he offered a dollar more.

Interview Details – pretty simple, did online application and personality test. got a call back within hours with a phone interview, they set me up with an interview for the very next day, met with the CSM, the interview was about 40 minutes long. She finished up the interview telling me she liked me and that would call me for an interview with the GM..didnt think i would hear from them but they did call this morning and my interview is wednesday...this is for a posistion at a brand new store that is not open yet.

Interview Details – Started the hiring process by taking the Personality Test online. Figured out the trick to and finally got a call from Best Buy. The lady was nice and super excited to have called me. Asked availability questions and one including "What would you do if you caught a co-worker stealing from the company?", "What do you think is the best action a company should take towards theft by employees?" and "What I do in my free time?" she ended the call by giving me an appointment the following Monday.
Got to Best Buy and told an associate about my appointment. I was directed to the employee break room. There were others scheduled before and after my interview. Waited here until I was called for by the GM. I was taken to the conference room and found stacks of paper on the table. Thought the papers were there to make the room look like it was a busy place. Handing in my resume, even though I didn't need to, impressed him a lot.

Interview Details – I applied online and received a phone call from an hourly manager, but wasn't available. I called her back,. but she had gone home for the day. I never got a call back from her so I decided to call he back 3 days later. I spoke with her and she was very tude and said she wasn't doing phone interviews at them moment and would call me back that afternoon. Never got a call. Again, 3 days past and I called her back. She said she would be calling later. She actually did call that day....about a week after the intiial call. Did a short phone interview asking me why I wante to work for Best Buy and why I would be a good employee. She liked my interview and asked me to schedule an interview with the HR manager...for the SAME day. Went it, everyone seemed very nice. I went to the back offices and ended up waiting about 20 minuted for the manager. Oh, and I should add the associate at the front station pointed him out when I walked in. And he wasn't busy. Did the typical interview, not too bad. He ended the interview saying typically will call you back within the week. If nothing, we don't want you. Then added, but if you tink you should be gettin g a call, call us. I still don't know what that meant. I never got a call. I should add that I am a former Circuit City employee of 4 years.

Interview Details – phone interview, 1:1 and a second 1:1

question they asked me
After you have closed a sale how could you sell or add to sale ? in terms of a laptop