Glassdoor is your free inside look at Best Buy interview questions and advice. All 919 interview reviews posted anonymously by Best Buy employees and interview candidates.
Best Buy Interview Questions & Reviews
Getting the Interview 921 Interviews
Interview Experience 861 Ratings
Customer Service Representative II at Best Buy
Accepted Offer – Interviewed in Denver, CO – Reviewed Apr 25, 2013
Interview Details – They tend to only hire for Rep II s' from within. Make sure you know the stores quarterly results. Make sure your manager has something nice to say unless you moving out of state, because all best buy managers know each other.
Interview Question –
Typical questions for customer service.
"how do you handle bad customers"
"how do you handle bad associates"
"best attribute"
"how can you improve our department" blah blah
View Answer
Negotiation Details – No negotiation..Best buy has no money to give to it's associates. They are having a hard enough time staying in business
Helpful Interview?
Yes |
No
Problem with this interview?
Computer Specialist at Best Buy
Accepted Offer – Reviewed Apr 29, 2013
Interview Details – Initial application online consists on lifestyle questions and scenarios. Once you pass they call you for an interview. You have 3 interviews for your position, 1. Phone interview, 2. Manager interview, 3. GM interview.
Interview Question – Nothing you wouldnt expect in retail jobs. Answer Question
Negotiation Details – Not any negotiation process, next step was drug test.
Helpful Interview?
Yes |
No
Problem with this interview?
Computer Specialist at Best Buy
Accepted Offer – Reviewed Apr 27, 2013
Interview Details – Hiring process was long but easy. Required a drug test which took about a month for official confirmation. Took 3 interviews and on the last interview you speak with the general manager of the store. The last interview is when you find out how much the general manager is willing to pay you.
Interview Question – Which department would you like to work in. If we didn't have that department available which other 2 departments would you be wiling to work in. Answer Question
Helpful Interview?
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No
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Mobile Manager at Best Buy
Accepted Offer – Reviewed Apr 24, 2013
Interview Details – I was an internal candidate who applied to become a Best Buy Mobile Manager. Internal Best Buy leadership interviews are extremely dependent on you knowing your business. Most questions involve the manager asking you questions about your current financial results. It is extremely important that you know your numbers cold. Many follow up questions revolving around why your numbers are where they are and what you have done to influence them.
Interview Question – Nothing was asked that I did not expect. Just needed to memorize pages of drill down reports about my business. Answer Question
Negotiation Details – The raise that was offered was fair but it was not negotiable. The offer was essentially take it or leave it.
Helpful Interview?
Yes |
No
Problem with this interview?
Finance Manager at Best Buy
Accepted Offer – Interviewed in Richfield, MN Mar 2009 – Reviewed Apr 24, 2013
Interview Details – Normal practice is to interview with a team of people. Then, bring back for another interview with the Director.
Interview Question – Have you ever had a problem with a supervisor. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Geek Squad, Agent (CIA) at Best Buy
Accepted Offer – Interviewed in Plymouth Meeting, PA Feb 2013 – Reviewed Apr 24, 2013
Interview Details – 3 interviews first was a scripted one with questions from a sheet of paper with one of the senior manager. Second interview was with my future direct manager..who asked me some soft technical questions...and the third was with the GM who asked me some behaviorial questions...
Interview Question – What do you say to a customer who wants to buy a Windows and MAc what would your suggestion be... View Answer
Negotiation Details – I shouldve negotiated but i didnt...i got the bare minimum..i just needed a job at the time
Helpful Interview?
Yes |
No
Problem with this interview?
General Manager at Best Buy
Accepted Offer – Interviewed in California, PA Jan 2009 – Reviewed Apr 24, 2013
Interview Details –
Very casual and carefree interviewing process
Fond of panel interviews
Negotiation Details – came in at 45,000.00 worked up to 65,000.00
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Best Buy
Accepted Offer – Interviewed in Montebello, CA – Reviewed Apr 24, 2013
Interview Details – Applied online, then got called a week later to go in for an interview. The same day I was hired interviewed with two managers
Interview Question – What is your stenght and weakness Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Best Buy
No Offer – Interviewed in Germantown, MD Jan 2013 – Reviewed Apr 24, 2013
Interview Details – Phone interview first.
Interview Question – How do you handle a bad customer. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Best Buy
Declined Offer – Interviewed in York, PA Apr 2013 – Reviewed Apr 23, 2013
Interview Details – You apply online, You get a call from someone working there. You go in for interview with a supervisor and they ask you pretty much "name a time when..." etc. questions. You do good on that and get an interview with the GM. He asks you strengths, weaknesses, what if you saw someone stealing. After that you're hired.
Interview Question – I wasn't able to start working because I'm leaving for college in 5 months and they wouldn't transfer me. Answer Question
Reason for Declining – I wasn't hired because I'm going off to college and they won't transfer me.
Helpful Interview?
Yes |
No
Problem with this interview?
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