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Best Buy Interview Questions

Updated Mar 4, 2015
Updated Mar 4, 2015
1,871 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    ITunes Home Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ monthsinterviewed at Best Buy in December 2014.

    Interview Details

    When I first apply on May 2014 I got a call but wasn't able to answer and when I called back the recruiter told me that the position was filled but they will let me know when a new position open. On december 3rd 2014 6 months later I got an email from apple saying that there was a position about to be open and if I still be interested to work for them. Next day I got a call from a recruiter we spoke for like 20 minutes, we went over the job overview asked me a few questions, the pay, and 1 role play, after that he set me a live chat interview with a recruiter manager for the following week. The second interview went really good, the manager was really nice and let me be me which let you not be nervious. Once again we went over the position overview, pay etc... We did a couple of role plays and at the end of the interview she asked if I had any question and I said how I did in the interview? She said I did really good that she really liked how I responded, and the great customer service I have and that she was going to pass me for a third interview. This interview was going to be with the manager of the position I was applying for(iTunes Home Advisor Spanish). I schedule my interview 3 days after I had my second interview. This interview was mostly in spanish since the position was in spanish. This interview was just like the second one with similar questions but also had some trick questions as more depth in the job. mainly about customer service, and work with the iTunes. When doing the interview just be yourself and don't try to impress them they are looking for personality not for perfection or robots. Don't fake your way through the interview because you will get caught.

    Accepted Offer
    Positive Experience
    Easy Interview
  2. 3 people found this helpful  

    Customer Service Specialist Interview

    Anonymous Employee in Jackson, MS
    Anonymous Employee in Jackson, MS
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy.

    Interview Details

    I applied for the position online and it took less than a week for them to call me to set up an interview. The interview was set up for 2 pm on a Friday. The interviewer was almost an hour late. During the interview he was on the his phone. He was very unprofessional. I was offered the job and was told that I would be receiving a call the next day. He didn't call that day even after I called to check up on the process for almost a week. I eventually decided to call for one last time and I was told that they were not hiring anymore and the lady asked to take down my information and he would give me a call. I told her never mind because I was given the run around for a week for a job that I was initially told that I had. I will never shop at that particular Best Buy again.

    Interview Questions
    • None of the questions were difficult. Typical interview questions. "Name a time that you helped someone out in a time of need", "Name a time you went the extra mile for a customer", "Name a time you dealt with a difficult customer and what was the outcome?"   Answer Question
    Declined Offer
    Negative Experience
    Average Interview
  3.  

    Multi Channel Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy in December 2014.

    Interview Details

    2 interviews with the basic questions. Everything seemed very last minute and very unorganized. Communication throughout the process was constant but the paperwork was not completed in a timely manner

    Interview Questions
    • What would you do if you saw someone eat a candy bar they didn't pay for first.   Answer Question
    Negotiation Details
    There was no negtiation position was seasonal
    Accepted Offer
    Negative Experience
    Easy Interview
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  5. 2 people found this helpful  

    Merchandising Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Best Buy.

    Interview Details

    phone interview, had 2, 1 on 1 in person interviews with two managers. asked basically have you worked in a team environment. They also asked about stealing a lot. All in all the experience of the job interview was pleasant. The interviewers made me feel very comfortable throughout the entire process.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Best Buy Mobile Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy in December 2014.

    Interview Details

    I applied online and one of my friends who works there referred me to the hiring manager as well. I got a call a week after I applied. I went in and the manager's computer was not working and that was unfortunate since the interview questions were on the computer. So, we casually talked and he asked me about my self and what I was expecting from the job and my technology background. After we were done he offered me the job.

    Interview Questions
    • What are you expecting from being a mobile sales consultant   Answer Question
    Negotiation Details
    I got offered more than I asked for so I accepted and had no reason to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Asset Protection Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy.

    Interview Details

    Was asked to come in a few days after completing the online application. The first interview was very casual, simple meet & greet. Afterwards I got interviewed by the General Manager and Assistant Manager.

    Interview Questions
    • They were all basic retail questions calling on past work experience.   View Answer
    Negotiation Details
    There was none.
    Accepted Offer
  8.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Best Buy.

    Interview Details

    Went through 4 interviews, 2 panels and DM and HR manager and most questions were off a scripted form. The panel interview was fun and if you know your stuff you should have no problem

    Interview Questions
    Accepted Offer
  9. 1 person found this helpful  

    Computer Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Best Buy.

    Interview Details

    The questions are very easy and cliche'. "Tell me about a time you took lead in a project etc. Google the questions and they will appear. The easiest way to get hire is apply during the holidays and work diligently and they will keep you after the season is over

    Interview Questions
    Accepted Offer
  10.  

    Best Buy Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Interview was fairly simple. They do a quick phone interview and then proceed to have you come in for a 1:1 interview with the Assistant Manager. Just prepared to answer how you would deal with difficult situations, like with customers or co-workers. Or "when was a time you went beyond the call of duty for a customer"? If the Assistant Manager likes you they will set up a time with the General Manager of the store at a later date for a follow up interview. I had to cancel my second interview as I ended up taking another job. So unfortunately I cannot provide more information on that. Don't get nervous about the interview process, nothing crazy. I thought it was interesting that the phone interview they told me not to wear jeans for the first interview, isn't that obvious?

    Interview Questions
    • They like to ask how you would solve an issue with a co-worker.   Answer Question
    No Offer
    Positive Experience
  11.  

    Mobile Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy, just come professional, be yourself, and make sure you give Eye Contact. Some interviews may be in 3 different parts with 3 different people. Best Buy Rocks though

    Interview Questions
    Accepted Offer

See What Best Buy Employees Are Saying

 Former Customer Service Representative in Grandville, MI

Pros: “Co-workers, latest tech knowledge Good place to START in sales.” Full Review

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