Work in HR or Recruiting?
Best Buy
www.bestbuy.com Richfield, MN 5000+ Employees
Work in HR? Complete Your Profile

613 interview experiences Back to all Best Buy Interview Questions & Reviews

Best Buy Geek Squad, Agent (CIA) Interview

Posted Sep 25, 2011

No Offer – Interviewed in Glen Allen, VA Sep 2011 – Reviewed Sep 25, 2011

Interview Details – I applied online and waited for about a week to receive a phone call. I was scheduled for an interview with one of the assistant managers. This interview consisted of a lot of general questions (experience, other jobs, education, certifications, etc.) since they were not part of the Geek Squad. They asked a couple of computer related questions, but I don't think they knew what the answers were anyway. After that interview they said they would decide and call later for a second interview. I was called and scheduled for a second interview with the general manger. They asked more questions that were along the same line as the first, but also included questions about theft and working with others. After that they said they would call if I was selected.

Interview Question – What would you tell a customer that says that their computer is running slow?   View Answer

Other Details - I applied online and the process took 2 weeks.

  • Overall Positive Experience

  • Average Interview
Helpful Interview?  
Yes | No
Problem with this interview?

Your response will be removed from the review – this cannot be undone.