Best Buy Interview Questions & Reviews in Kansas City, MO Area

Interviewed Apr 2010 in Olathe, KS (took 6 weeks)

I applied online for Best Buy Mobile sales and was contacted about a week later to some in for an interview. When I arrived, the Mobile manager was extremely professional and asked several situational questions. I was told I would get a call back if i was selected. a week and a half later, I was called to set up an interview with the store manager a few days later. This interview was more about getting to know the candidate. She told me that i should definitely expect to receive an offer, but she didn't know for sure what department she wanted me in. She wanted to talk to some of the other managers and get back to me.

Two weeks later I received a call to come in and sign a job offer, take a drug test, and background check. The manager came out and literally said, "Here, read these, go here for the test, this is what you'll be making, now sign here and we'll call you." The offer was for computer sales, which wasn't exactly what I had applied for, but sounded ok. $9.75 per hour. I'm sure I got some kind of experience credit. I think they start around $7.50-8 per hour usually for the high school kids.

A week later I called to check on the status and they said someone would call to set up orientation soon and that I had passed everything. Another week and a half passed and I finally got a call late in the evening asking if I could come in the next morning for the first day of orientation. I did and it was only 3 hours of videos and paperwork. They said they would call me to set up the 2nd day the next day. A Week later I called them and they rudely told me that the person that did my 1st day would not be doing the 2nd day after all and that they would call me sometime to set it up when they knew when it would be. Another week later I go a call to come in the next afternoon again. This was more videos. 5 days later I had my first day on the floor training.

Over all this was probably the most unorganized hiring process I've ever seen. Several times I was given the excuse that I had fallen through the cracks. That's not very comforting when I need a paycheck and I was hired for a month before I actually started. The e-training is good, but the floor training is kind of corny with their TRUST sales model which pretty much means do it your own way but thank them before and after. Everyone in the store is sarcastic and act like they hate each other, but it's all in good fun, usually...