Best Buy
3.3 of 5 4,727 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Retail Sales Consultant Interview Questions & Reviews

Updated Mar 28, 2014
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Interview Experience 

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7 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Easy Interview

Retail Sales Consultant Interview

Anonymous Employee
Destin, FL

I applied online and the process took 1 week - interviewed at Best Buy.

Interview Details – standard responsibility & dependability questions that are common sense. Most of it is outlined in the test you take before you receive a call back.

Interview Question – nothing for entry level was hard, leadership interviews have your standard "what was your most difficult problem you overcame?"   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Retail Sales Consultant Interview

Retail Sales Consultant

I applied in-person and the process took 3 days - interviewed at Best Buy.

Interview Details – Start with an initial interview with a department manager who asks typical STAR questions. Will usually go to a second or third interview ending with the General Manager of the store who asks the similar questions as the previous managers.

Interview Question – Why should I hire you?   Answer Question

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Accepted Offer

Neutral Experience

Retail Sales Consultant Interview

Retail Sales Consultant

Interviewed at Best Buy

Interview Details – The interview was not hard it was very essential. The usual questions why best buy? previous work experience? etc

Interview Question – How would you approach a customer.   Answer Question

Negotiation Details – Very simple

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Accepted Offer

Positive Experience

Easy Interview

Retail Sales Consultant Interview

Retail Sales Consultant
Irvine, CA

I applied in-person and the process took 3 weeks - interviewed at Best Buy in November 2012.

Interview Details – Standard 3-step interview process, first step is to see if you meet basic expectations, second round is to thin the herd.

Interview Question – How long would you like to stay with the company.   View Answer

Negotiation Details – Best Buy matched my pay request of 10.50 / hour. I was working in their store at the time as a Directv representative.

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Accepted Offer

Positive Experience

Difficult Interview

Retail Sales Consultant Interview

Retail Sales Consultant
McAllen, TX

I applied online and the process took 1 week - interviewed at Best Buy in August 2009.

Interview Details – I applied online, and got called about a week later. I had my first interview and second interview in the same day. I actually left to get my drug test done, and within the next day of having the results I went in for my final interview. They were mostly 1:1 interviews asking questions to see what type of personality I was and how well I would do on the sales floor. they were really interested in if I would be able to connect with the customers and close sales.

Interview Question – They handed me a pen and asked me, ok you got 3 minutes, sell me my own pen. GO! I was a bit caught of guard by this , but i saw they were just looking to see if I could think on my feet and if my delivery of my sales pitch was up to par. They also wanted to see my attitude if I would crumble under pressure or If i would at least try to succeed.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Retail Sales Consultant Interview

Retail Sales Consultant
Dayton, OH

I applied online and the process took 2 weeks - interviewed at Best Buy in November 2010.

Interview Details – I hate computer personality assessments. I think they take away from the experience of truly getting to know a person and to see if they are right for the job. I don't think making sure you get a few keywords right is the best way to go about it.
I did appreciate that the job I was applying for was filled, they because of how I presented myself in the interview, they found a position on the sales floor for me to fill.

Interview Question – Tell me about yourself.   View Answer

Negotiation Details – I needed the job so I took what they gave me.

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Declined Offer

Neutral Experience

Very Easy Interview

Retail Sales Consultant Interview

Retail Sales Consultant
New York, NY

I applied through other source and the process took 1 week - interviewed at Best Buy in February 2011.

Interview Details – I was called by the Operations Supervisor for an in-person interview and scheduled a date and time. I arrived at the interview prepared to answer customer service related questions. However, I was asked a variety of scenario questions and a theft related questions. After the interview, I was passed down to the Store Manager and was made a job offer.

Interview Question – Give and Explanation of how you handled a difficult customer. What was the outcome?   Answer Question

Reason for Declining – The hourly pay was ridiculous.

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