Best Buy Sales Associate Interview Questions

Updated Apr 22, 2015
383 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate in Peoria, IL
Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeksinterviewed at Best Buy (Peoria, IL) in April 2015.

Interview

I applied online and got contacted the next day. I was called in for an interview that Wednesday with the assistant manager. I arrived about 15 minutes early and he was busy. No big deal, so after about 10 minutes he introduced himself, and started walking me back to the backroom. The environment seemed really laid back on the way to the interview he congratulated one of the associates on a sale, and then he brought in one of the sales supervisors to the interview room. So it was me the assistant manager, sales associate, and me. I was very nervous not knowing what to expect, but the interview was very laid back and not too pressured. It was a quite an easy interview we would just talk about the latest technology, but every so often he'd spitball a real question at me like a time I dealt with an upset customer, but since I looked on this website before I already had all the answers to the questions besides one. The question was, "Tell us a time where you could not deliver" I was not able to answer the question, but it didn't bother them too much. After the interview I felt as if it went well and I got the job. They said that they're going to send the paper work to the GM and have him come in contact with me. The next day I had received a call for an interview with the GM and it was scheduled for the next week. I went in there he sat me down and asked me two normal interview questions (I can't really remember, but they were really simple) after that he said that was all the questions he had for me, and then asked if I had any questions. We talked about his previous job experience and overall it was just a good nice time. I got an email for my offer for $10 an hour for a computer sales associate. It was a pleasant expierence, and I hope it all works out good.

Interview Questions

  • If you could be anyone who would you be?   1 Answer

Other Interview Reviews for Best Buy

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    it was really good. They were nice and made you feel comfortable. Nothing bad to say about it. They weren't long interviews and you didn't have to wait long to be seen. Overral it was a good experience. Nothing bad to say about it and the experience.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy (Atlanta, GA).

    Interview

    The overall hiring process was very laid back and simple. I met with the general manager and was asked a few basic interview questions. I was offered the job on the spot and accepted. Afterward, I was asked to complete a drug screen, and I started working the following week.

    Interview Questions

    • What are your strengths and how would they contribute to this company?   Answer Question
  3. Helpful (2)  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    Met with HR and was asked the basic people to people and retail questions. They were very interested in scheduling flexibility and potential conflicts. They didn't ask about my past job experiences in general, only a few things like dealing with difficult people. They did ask me if I had stolen from an employer (truthfully said no). We also spent quit a bit of time talking about my interest in technical devices. This was the primary reason I was interested in the position.

    Interview Questions

    • Name a time you dealt with someone upset or not satisfied and how did you handle the issue?   Answer Question

    Reasons for Declining

    I didn't pursue this position because I was concerned my schedule would not be consistent based on the questions asked.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    The questions were direct and straightforward. You met with two different positions of management. Each had a different set of questions. At the end of the interview they said that they would contact you via email or by phone. Overall the process was easy and I don't think it would be difficult for anyone to get through this.

    Interview Questions

    • Where do you see yourself in 5 years with this company?   Answer Question

    Reasons for Declining

    I got a better offer from another company

  6.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Best Buy in February 2015.

    Interview

    They had two postings on indeed.com, and I had applied to both. Within 5 days I received a call from a lady that worked there, and the ONLY questions she asked me were "whats your availability" and "how many years of experience do you have", that was all. Afterwards I was told to come in and interview with the Store manager a week after and to bring a copy of my resume, easy peezy right? So today I had the interview which was to be conducted at 3:00, but I had to wait for about a half hour or so since he was busy with other candidates, then he called me in. NICEST GUY IN THE WORLD! I felt like the guy was my best friend. The GM was in the store as well but he was busy selling some stuff, I guess he was based out of that store. SO, back to my interview, basically I sat down and he informed me that hes going to ask me 8 questions and jot some notes down, but even before we started he told me about himself and his strong interest and music to which i could compare. We literally talked about our favorite albums for fifteen minutes before starting. For some odd reason, I was really nervous when asked the questions, I found myself mixing up words and sentences, and sometimes stalling, it really bugged me as its never happened before. At the end i was informed that there were MANY applicants, they had been interviewing for two weeks straight for 4 positions. He then told me I would know by Saturday weather I got the job or not and that's what im waiting on. As far as the questions... pretty much whats on here, some you might run into, some you might not, the exact questions i was asked are down there.

    Interview Questions

    • 1. "sell yourself in 30 seconds, what makes you stand out"
      2. "when did you go above and beyond for a customer"
      3. "what do you like, and dislike about working in a team"
      4. " tell me about a time you had to deal with an angry customer, how did you resolve it"
      5. " tell me about a time you set a goal for yourself, and you failed, how did you overcome and learn:
      6. " If you were dealing with someone who knew nothing about tvs, how would you help them, and in what steps"
       
      1 Answer
  7. Helpful (3)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Best Buy.

    Interview

    Seasonal time, they called me only a few days after submitting my application. I got to my interview early and waited a long time before they got to me. I only went through one interview which was relatively simple, basic interview questions. They asked me if I could go to a drug screening that same day and I went. I got the job soon after. The hardest interviews were actually the ones they did for advancement.

    Interview Questions

    • What is something your proud of? Have your ever achieved or accomplished anything that you felt was worthy of praise?   1 Answer

    Negotiation

    I was able to ask for slightly above their normal minimum wage due to my previous job's higher pay and manager experience.

  8. Helpful (3)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Easy Interview
    Accepted Offer
    Easy Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    Two interviews. Pretty easy if you understand electronics... Doesnt ask hard questions but they will ask about what you would do if you caught a friend stealing. Most of it is pretty self explanatory since its still a retail job.

    Interview Questions

  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    I applied online and received a phone call interview I was asked three question
    1. Am I still interested in the position I applied for
    2. What is my availability?
    3. How many hours am I available to work
    Then I was told to come in for a face to face interview

    Interview Questions

  10. Helpful (3)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person – interviewed at Best Buy.

    Interview

    Make sure you mention how you are highly team oriented, friendly, organized, high energy and love the latest and greatest technology. They will more than likely hire you in the holiday season make sure you show up everyday ready to help crazy holiday people if you can make it through with your sanity you'll do well.

    Interview Questions

    • What kind of electronics do you use?   1 Answer

    Negotiation

    None

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