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Web: www.bestbuy.com | HQ: Richfield, MN

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.7

“Average” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	33%
Negative	0%

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1–3 of 3 Best Buy Interviews

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3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Sep 2011 (took a day)

Applied online, they liked what they saw and called me in for an interview. The interview is in front of a panel, and they will contact you back if interested. If you get the job, they send you to an off site training anywhere in the U.S. where there is a class open. It's either a week or two weekends.

Interview Questions

What was the most difficult time you had with a customer?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Aug 2011 (took 1+ week)

Well I applied online and I got a call less than a week later. Apparently I passed the online test of course. then she ask me about my availability, how interested I was in working in Best Buy, and she set up the interview 3 days from that day. I prepared myself a whole lot. you have to take into account I have been wanting to work here for at least 6 years. mostly my application never gave me the opportunity to have start the interview process. So my first advice, be smart about it! learn which are the most common questions, what are they looking for, and set up yourself for them to give you a call. Getting a call back from them means you past the test and probably you have the minimum 6 months of work experience. Anyways I then had my 2nd interview and I gave good answers. Word of advice, keep it normal, casual, and honest. Don't give them fabricated cheesy answers and try to sell yourself!!! I've blown interviews before because of this. Dress your best!! don't be fooled by how they dressed in polos and that you want to match that. Any interview dress professional!! you have to stand out of the crowd!! another word of advice, when you are in the 1 to 1 interview, be present!!! I cannot stress enough. Don't think about how you are going to fail the interview, how stressed you are, how you didnt prepare, seize the moment. concentrate on what they are asking, listen, and answer the question!!! yes, again, answer the question!! use common sense, logic, and reason. Again give a normal answer and that means, a normal, common sense, logical, good answer. Anyways, after the interview the manager scheduled me for a final interview with the GM and made sign the background check papers.

Interview Questions

Why Best Buy?

Answer Question

How to close a sale?

Answer Question

A moment that you went beyond or the extra mile for a customer.

Answer Question

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2011 in Asheville, NC (took a day)

Being of Hispanic decent and recently graduated from college I was looking for a job and my skill were needed at Best Buy as a sales consultant in Best Buy mobile. When I applied for the position I did not know much about the tech industry but I hired anyway. The top priority for Best Buy is to have highly motivated people with strong out gong personalities. They asked me about my weaknesses and my strong points along asking me about my degree and what I wanted to do with it. This is not a difficult interview as long as you are out going and willing to work with customers.