Best Buy Sales Consultant Interview Questions

Updated Jul 23, 2015
66 Interview Reviews

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Sales Consultant Interview

Anonymous Interview Candidate in Moore, OK
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a weekinterviewed at Best Buy (Moore, OK) in July 2015.

Interview

I applied on Saturday, then called on Tuesday to check the status. They said they would set up interviews on Sunday. The interview was fairly easy, but it helps if you've had experience in retail. I'm 16 and had no experience in retail, but the interview went fairly smooth and I was told that the hiring manager would call me with my next steps.

Interview Questions

  • Name a project in which you missed a deadline, and what you learned from the experience.   Answer Question

Negotiation

I was not worried about pay. I just wanted to be a part of best buy.

Other Interview Reviews for Best Buy

  1.  

    Sales Consultant Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Best Buy in June 2015.

    Interview

    Got called for an interview a week after I applied. Interview consisted of 6 or 7 questions that were asking how you are as a person and a couple situational question

    Interview Questions

  2.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Best Buy.

    Interview

    First off, the online assessment is technically the first interview process. It just filters you out, so make sure you choose either 1 or 5 (the extremes) when provided. Afterwards, I was called back in about 3 business days. They then ask about your availability, generally you need to meet weekend and open/closing requirements. Then there were 2 in person interviews. First one with a couple managers, they just ask about experience working in teams, experience in the past dealing with customers, why bestbuy, etc... The second in person interview is with a GM. He will pretty much go over the same questions more or less. He did ask if you were given 1000 dollars what brand would you spend it on and why (test how well you can sell a brand), and then he asked what brand would you avoid. He also asked about theft - the answer is basically there is no grey area, theft is theft no matter who does it or what they put in their pocket. Don't play games with the customer, if you know he did it just tell him to leave the store. If it was an employee, then follow store protocol.

    Interview Questions

    • Q. what is what time when you had to go the extra mile for a customer? Q. explain a situation where you had difficulty with a teammate? Q. what would you do if you caught someone stealing? Q. what would you do with 1000 dollars that you had to spend?   Answer Question
  3.  

    Sales Consultant Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    Got a call from them to set up an in person interview with an assistant manager. They asked the general interview questions for a retail environment. Then a day later got a call back to do a second interview with the store manager, the questions with the store manager were more specific to the department as well as the basic interview questions.

    Interview Questions

    • Tell me about a time you had to help a customer in a short amount of time?   Answer Question
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  5.  

    Sales Consultant Interview

    Anonymous Interview Candidate in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Best Buy (San Diego, CA) in November 2014.

    Interview

    Sat with associate manager and went through the interview questions. They basically try to screen you on your responses, how you react. Being nervous isn't bad. Just make sure to be ready to answer alot of questions on how you react to things and how much knowledge you know about the products.

    Interview Questions

    • Name a time when you had troubles with a coworker and how did you solve the issue.   Answer Question
  6. Helpful (3)  

    Sales Consultant Interview

    Anonymous Employee in Louisville, KY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 daysinterviewed at Best Buy (Louisville, KY) in October 2014.

    Interview

    Was contacted for an interview and asked to be there 10-15 minutes before scheduled interview time. Arrived 15 minutes early and was told to wait by customer service as it would be just a couple of minutes. 2 1/2 hours later after being told over and over that it would just be a moment, I asked if they needed to reschedule or if they wanted me to continue waiting. They told me to return the next day for the interview. I returned the next day (once again 15 minutes early) and was told it would just be a couple of minutes and to wait by customer service. 1 1/2 hours later I was asked if they could reschedule and they would call me with a new interview time. I came back again a third time (15 minutes early) and was told it would be just a moment and to wait by customer service. After 25 minutes I was told that they wanted to reschedule and had tried to call me earlier. They didn't know when they wanted to reschedule the interview to so they told me to just come back at the same time the next day. I decided that if giving an interview was too difficult a task at this particular location that I would probably be safer not working there and did not return the fourth time.

    Interview Questions

    • Most unexpected question was if they could reschedule my interview a fourth time.   Answer Question
  7. Helpful (2)  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy in October 2014.

    Interview

    I applied online and received a call for an interview about two days later. I then went to my first interview and was asked some questions. The interview was about 15 minutes long. My second interview was even shorter, I was hired on the spot as well.

    Interview Questions

    • "Name a time where you went above and beyond for a customer"   Answer Question
  8.  

    Sales Consultant Interview

    Anonymous Employee
    No Offer

    Interview

    phone interview---1st interview in the store will be with an assistant manager... he will ask easy questions: why choose Best Buy? and questions about your experiences... 3rd interview with the manager....same questions upon the last interview they can take the decision.

    Interview Questions

    • Sales Team questions...if your responsibility is to sell home theater, would you have the ability to sell any other items ? choose a situation where u have been working with an employee that you don't like him   Answer Question
  9.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Pleasant Hill, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy (Pleasant Hill, CA) in October 2014.

    Interview

    Started with a phone call to schedule an interview with the HR guy, then met with the manager of the department, I got an offer right after that interview. The manager was very friendly and asked me about a few different scenarios, how I felt about/what I would do if I encountered an employee stealing merchandise from the floor and what I thought should be the proper action to take against them. They did have me do a drug screen but I think that was after I got accepted.

    Interview Questions

    • Do you know about computers/tablets?   1 Answer
  10.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Gainesville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ weeksinterviewed at Best Buy (Gainesville, FL) in October 2014.

    Interview

    Basic like more retail jobs but they really work with you and are very friendly. You meet the ASM first if you pass with him you move on to the GM of the store. They seem like they really want to take care of you and will work with you being in school so its nice.

    Interview Questions

    • what would you do if someone you worked with was stealing from the store?   1 Answer
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