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Best Buy Seasonal Sales Associate Interview Questions & Reviews

Getting the Interview  9 Interviews

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Interview Experience  7 Ratings

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Updated Mar 18, 2013
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Seasonal Sales Associate at Best Buy

Accepted Offer – Reviewed Mar 18, 2013

Interview Details – applied via email, received a call to come in for an interview, had a group interview, was offered the position with-in a couple days. Best buy is a decent company to work for, not a great pay check for the most part but you get a pretty good employee discount and the employees were decent as well.

Interview Question – Basic questions, why you applied to best buy, time when you helped a customer during a difficult situation, previous employment, had to walk around the store and introduce our selves to 5 employees and get their name/position and than talk about them as a group.   Answer Question

Negotiation Details – no negotiation, I believe everyone was hired at the same hourly rate.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in Gresham, OR Nov 2012 – Reviewed Feb 12, 2013

Interview Details – -The first interview went over the phone. When speaking over the phone, always sound like you are excited for that phone call. Usually the first calls lead up to an in-person interview.
-The second interview went really great. When it comes to a face-to-face interview, dress well, take care of all hygiene problem, and before facing the interview, look up interview questions. Specifically Best Buy interview questions, and practice the answers. That really helped me get to the third interview. Don't forget to have any other questions about work.
-If you have reached this step, the third interview, you can consider yourself successful. This is extremely important because you are being interviewed by a manager who is wants to hire you. Practice and practice more interview questions, and have extra questions when he asks if you have any questions. Tell him/her that you are really excited for this job.

Interview Questions

  • Why did you decide to work at Best Buy?   View Answer
  • If someone steals a pen, would you tell that to the management?   View Answer
  • Name a time you went out of your way for a customer?   View Answer

Negotiation Details – I was offered $9.80 and I happily accepted. I hoped at least for $9.50 and considering that the minimum way was a dollar less.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in Los Angeles, CA Nov 2010 – Reviewed Feb 13, 2013

Interview Details – Applied on Sunday. Got a call on a Tuesday, just basic questions like: what times are you available?, what department would you be comfortable working in? easy enough. The lady I talked to scheduled me for an interview the next day. I went to my interview on Wednesday, interviewed with a department manager right away, he asked me if
I could stick around for another interview. Second interview was with the GM. I pretty much just listened to him talk for 30 minutes, he asked what I would do if I caught someone, maybe even a coworker stealing. I told him I would report it, he ate it up. He offered me the job on the spot.

Interview Question – Why Best Buy?   Answer Question

Negotiation Details – Nonexistent. You take what they give you.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in Portage, MI Oct 2012 – Reviewed Feb 3, 2013

Interview Details – Applying online begins the process. There's an online test that begins weeding out personalities that don't fit into a predefined category. If you pass, you'll receive a follow up phone call (how long depends on how desperate they are for workers). After that there's a short meeting with an Assistant manager (sometimes you can be hired directly from this interview). And finally you'll meet with the store manager. If offered the job you will be required to pass a drug test and criminal background check.

This process varies depending on what time of the year it is. If its near the fall holidays, expect the process to be very quick.

Interview Question – Describe the worst experience you've had with a customer and how you resolved that issue. What did you learn and how would you do things differently?   View Answer

Negotiation Details – For a seasonal worker there is no negotiation.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in College Park, MD Nov 2012 – Reviewed Nov 12, 2012

Interview Details – Applied online. (Personality test)
Phone Interview (ask what department you want to work for, how passionate you are about the job & availability)
1st interview (basic 1:1 interview about 10-15 mins.)
2nd interview (with the general manager about 15-20 mins.)
Job offer.
Drug test.
Orientation/training

Interview Question – What would your friends say you need to improve on?   Answer Question

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in South Portland, ME Nov 2012 – Reviewed Nov 9, 2012

Interview Details – Initially It's kind of hard to find an employee. There were no yellow shirt workers at their post and the Customer Service line was long. I opted for a empty cashier, I walked in the store 5 minutes before my interview and it took almost another 20 minutes for the manager to get to me.

The woman was very nice and comfortable to talk with. Overall the interview went very well.

Interview Question – What would you do if a customer asked you a question and you didn't know the answer?   View Answer

Negotiation Details – None, $9.00 to start.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in Dothan, AL Oct 2010 – Reviewed Apr 10, 2012

Interview Details – It was a panel interview with 3 members of leadership, and 5 candidates including myself in the room at the same time. However this practice is no longer being done. Questions asked were your standard situational questions with what happened, and what was the outcome of your actions. Nothing spectacular.

Interview Questions

  • Describe a time when you had to deal with an upset customer, and what did you do, what was the outcome?   View Answer
  • How do you feel about working with a diverse group of people?   View Answer

Negotiation Details – No negotiations were available, it was quite simply, take it or leave it.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in Lynnwood, WA Oct 2010 – Reviewed Nov 1, 2010

Interview Details – I applied online on a Sunday, had the phone interview Monday evening at which point they informed me that they were not hiring for geek squad, as they had listed online so I accepted to interview for a seasonal sales position. She set me up with an interview with the sales manager, and he asked me quite a few questions from the standard line-by-line interview questionnaire they do with all their employees, and I had read most of them on here so I had answers to almost all of them right away. After completing this interview he asked me to come back in 2 hours for an interview with the general manager. that interview consisted of mostly the same types of questions, and again most of which I already had good answers for, and these dealt with the importance of good customer service, teamwork, and the no stealing policy. He then offered me the job and I accepted after an attempt to bump up the payrate, then sent me off to go take a drug test. so the actual time for in-person interviewing only took 1 day which was nice. I am supposed to start orientation the following Thursday.

Interview Questions

  • When have you had to deal with a difficult person/group/customer... be specific...?
    Tell me about yourself... what is the one thing you are most proud of...?
    If you saw an employee stealing something what would you do/what do you think should happen to them?
      Answer Question
  • If I were to call your previous supervisor, what would be the one thing they would say you needed to change in order to be the most outstanding employee at the store?
    How do you anticipate customer's needs?
    what in school/work are you most proud of? (be specific)
      Answer Question

Negotiation Details – I have not had consumer electronic sales experience, so this was the one more thing I would have needed to get a higher offer. I do have a bachelor's degree and around 4.5 years of experience working retail, and all he changed from his initial offer was 25 cents more after I had accepted the lower rate which he said he couldn't go any higher on. For me, the more important part of the interview came down to what it takes to stay hired on after Christmas, and hopefully they will have some geek squad openings because he said they get paid a lot more, and he figured I was qualified to be part of that group, its just too bad they didn't have the openings.

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Seasonal Sales Associate at Best Buy

Accepted Offer – Interviewed in Oct 2011 – Reviewed Oct 5, 2011

Interview Details – I had my phone interview today and here's a list of questions asked:
How would you rate your desire to work with Best Buy compared to other places out of 5? Why?
Have you applied for other Best Buy locations? If so, where?
What is your availability? Will it change in the long term?
Do you have any questions for me?

Simple stuff, I schedule an interview and look forward to a chance to get it!

Interview Question – How would you rate your desire to work for Best Buy from 1 out of 5? Why?   Answer Question

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