Best Buy Store Manager Interview Questions & Reviews

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Web: www.bestbuy.com | HQ: Richfield, MN

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Updated Jan 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 2 ratings

Positive	0%
Neutral	100%
Negative	0%

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1–2 of 2 Best Buy Interviews

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4.0

Difficult Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed May 2010 (took 1+ week)

The Culture of Best Buy makes the interview process a unique event. Upper level position require a group/panel interview which typically involves all store level management personel. Round robin questions and answers along with probing questions keeps all applicants on their toes. Know your stuff, have high customer service values, and know the Best Buy 'way'.

Interview Questions

When dealing with a customer complaint, how far do you support Best Buy policies and when do you breach them?

View Answers (1)

Other Details

I got the interview through a Recruiter and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Oct 2009 in Bloomington, MN (took 4+ weeks)

Offered not accepted due to income reqmts
they kept me waiting over an hour on two of my interviews - i thought the hr and vp were somewhat unprofessional - they appeared uninterested in what they were doing and removed from any sort of personalities - they treated me like a number - i would have serious concerns if i accepted this position.
my gut reaction was that something else was happening there - an i was right when they had layoffs a few weeks after the job offer-negotiations were not accepted - there was something "odd" about the process-glad i didn't take it-took vp position at another employer with weekends and nites off - much better. ALWAYS LISTEN TO YOUR INNER VOICE - IF SOMETHING DOESN'T SEEM RIGHT, ITS NOT!

Interview Questions

none really - they conducted a pretty text-book behavioral interview

Answer Question

Reason for Declining

not enough money-

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Personality Test and a Drug Test.