Better Business Bureaus

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Better Business Bureaus Interview Questions

Updated Feb 6, 2015
Updated Feb 6, 2015
17 Interview Reviews

Interview Experience

Interview Experience

76%
17%
5%

Getting an Interview

Getting an Interview

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13%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Received an offer for an interview through email after handing in my resume. The interview took 30 minutes and was made very comfortable by the staff member. I was brought into the meeting room and asked a few questions about myself and how to I'd address situations.

    Interview Questions
    • Why do you want to intern at the BBB, what can we offer you that other internships cannot?   Answer Question
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Business Development Representative At Marlborough, MA Office Interview

    Anonymous Interview Candidate in Marlborough, MA
    Anonymous Interview Candidate in Marlborough, MA
    Application Details

    I applied online. The process took a dayinterviewed at Better Business Bureaus in October 2014.

    Interview Details

    No interview process that I could see, other than the HR Manager inviting me in for an interview. She hired me on the spot and gave me my start date. She didn't check business references or ask me any questions about my work experience. I should have recognized that as the first RED FLAG, but I didn't.

    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Business Development Representative Interview

    Anonymous Employee in Austin, TX
    Anonymous Employee in Austin, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Better Business Bureaus in June 2014.

    Interview Details

    The BBB invites companies to apply for certification if they meet certain criteria and if they do not meet the requirements for certification they do not pay. A BBB Business Development Rep is given a list of candidates to call up and invite to apply. Yes, it's basically a telemarketing job. Don't get me wrong. It's base pay + commission. And it didn't give me the "these guys are skeezy" vibe I generally get from telemarketing call centers. But you are cold calling people and working off a script. I think they are a good organization, I think they do good work, and that it would be nice to work here. But if sticking to a script does not fit your selling style, this might not be the place for you.

    Interview Questions
    • The first thing the interviewer said to me was not a question at all. But he handed me the sales script and gave me time to look over it.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
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  5.  

    Business Relations Specialist Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Better Business Bureaus.

    Interview Details

    It was a phone interview, than a face to face with 2 people- They misinformed about the position and the wage to be made- Also a new manager was hired to change the culture- he took away the sales lead like promised in the interview and gave them to an house account- Frank Lafibber

    Interview Questions
    Negotiation Details
    Asked for more money and received it
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Business Relations Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Better Business Bureaus in February 2014.

    Interview Details

    The hiring process was fast and easy. It almost seemed too fast. The interviewer was clear and straightforward about what they were looking for in a salesperson. He set proper expectations by saying they do sales the old fashioned way. He asked if I was comfortable with 100% cold calling prospects. He also wanted to know if I am capable of hand dialing 100 calls a day?

    Interview Questions
    • How can we trust the BBB when there is a history of gross misrepresentation (Pay to Play) in the Los Angeles California chapter? How can we trust the Las Vegas Chapter?   View Answer
    Negotiation Details
    I didn't negotiate. The pay was a set commission for specific number of sales.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Dispute Resolution Intern Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through college or university. The process took 6 weeksinterviewed at Better Business Bureaus.

    Interview Details

    Met employer at a career fair at my college. Had a short interview, nothing really formal, (major, background, why you think you'd be a good fit for the internship) and was contacted about a month later by the employer for a second in person formal interview at the firm. Interview lasted about 2 hours. Consisted of basic and more in depth questions that required you to think outside of the box and really apply what you've done in your past and how it is relevant experience to the work force. There was a writing sample evaluation as well

    Interview Questions
    • Have you ever experienced a situation in which you helped someone solve a problem but they didn't understand what you were trying to convey to them? How did you deal with the situation?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Complaint Desk Interview

    Anonymous Employee in New Orleans, LA
    Anonymous Employee in New Orleans, LA
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Better Business Bureaus in September 2013.

    Interview Details

    They were listed in the real yellow pages. I called to see if they were hiring. I was told to fax a resume and follow up the following week. When I called back the following week I was referred to one of the long term employees. She said she would review the information I submitted and get back in touch with me. She later contacted me and scheduled an interview with herself and the Chief Executive Officer. Her name is Cynthia Albert. She provided specific directions to reach the offices in downtown New Orleans as well as a designated parking space. I arrived on time for the interview. She met me at the parking space and we walked to the offices. Once we arrived at the office she asked that I be seated and she then went to get the other individual we then went to the board room for the interview. I provided the interviewers with copies of three update resumes. One which showed my work history in sales, one which showed my work history in human resources, and one which showed my work history in volunteer work. I was asked specific questions and provided a history of the company and the job duties. Ms. Albert also said that a plan was underway to relocate the offices to the Metairie area. Both interviewers were knowledgable and easy to speak with. After the interview, they thanked me for taking the time to meet and that they would get back in touch.

    Interview Questions
    • I was asked if I had any regrets about my career/jobs.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Charity Analyst Intern Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through college or university – interviewed at Better Business Bureaus.

    Interview Details

    I applied via my school's career center website. They sent me an email about a month later and asked me for an in person intervew. They were very accommodating about my schedule and let me appear for the interview according to timings most convenient for me. The questions were pretty generic interview questions. Nothing difficult or unexpected to be honest

    Interview Questions
    Negotiation Details
    Unpaid internship
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Mediator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Better Business Bureaus in May 2013.

    Interview Details

    great interview, came in , greeted very nicely. Sat in and talked about certain problems an intern might have when doing a phone interview. Very friendly , no hard questions , just be yourself and be outgoing. They love that. Make sure you dress nice and you will be good to go.
    They usually ask how you will deal with a problem , if the consumer is rude. Make sure you take no sides and act as professional as possible.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Regional Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Better Business Bureaus in January 2013.

    Interview Details

    All the personnel I've had contact with were extremely courteous. They were also very flexible and accommodating in scheduling interview time and location.

    Prior to being selected for an interview, I was asked to fill out a questionnaire, which was used to further narrow down the applicants.

    I was interviewed by two people. Both were very pleasant. It was easy to talk to them, primarily because they didn't use a scripted set of questions. This allowed us to really get to know each other and for them to ask questions that fit withint the flow/context of the conversation.

    They also gave me plenty of time to ask my own questions, and they answered them thoroughly.

    They plan on hiring someone within 2 weeks or so, and I am awaiting a call back.

    Some questions I was asked:
    What would you do in the first 45 days?
    What is your general take on management?
    What events have you planned, organized, or have been involved in?
    What has been your exposure and/or involvement with local agencies, organizations and the like?
    What do you know about BBB?
    What attracted you to this position?
    etc

    Interview Questions
    • I was prepared for the interview, so none of the questions were difficult or completely unexpected.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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