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BlackBerry Account Manager Interview Questions & Reviews

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Account Manager Interview

Account Manager
Dallas, TX

I applied online and the process took 1+ week - interviewed at BlackBerry in March 2011.

Interview Details – I applied on the RIM website and was contacted a few days later by one of their recruiters and set up a phone interview. Phone interview consisted of a brief overview of my resume and previous expirience with a few situational questions. At the end of the interview I asked about more details of the position since the posting was vauge.. recruiter didn't know any specifics. I was contacted a few days later to setup a panel/presentation interview. I was told the presentation should be related to the job but the recruiter again couldn't answer specific questions about the position (ie, who the end user/customer was). The interview started with the presentation part of the interview. I was cutoff mid presentation and told that my presentation didn't exactly pertain to the position. I was then asked a series of situational/role playing questions. My answers were very similar to the "correct" answer given by the interviewers but I was criticized for not stating company policy. How am I suposed to know the company policies if I am not employed by the company?? This interview was frustrating and I felt like it was a complete waste of time. I don't even think a current employee would be able to "pass" the interview based on the answers they were looking for. I received a call from another recruiter a few weeks ago wanting to set up a phone interview for the same position. What a joke. Don't waste your time.

Interview Question – You inherit an account from another account manager and on your second day you get a call from the VP of the company. VP is upset about an ongoing issue that has not been resolved and demands to speak to your VP within 30 minutes.   View Answer

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