BlackBerry Customer Technical Support Interview Questions

1 Interview Review

Interview Experience

Interview Experience


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Getting an Interview


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Interview Difficulty




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Customer Technical Support Interview

Anonymous Interview Candidate  in  Irving, TX
Anonymous Interview Candidate in Irving, TX
Application Details

I applied online. The process took a day - interviewed at BlackBerry in November 2010.

Interview Details

Phone Interview:
Internal recruiter phone interview was very thorough and professional.
Group / Panel Interview:
The questions asked were hypothetical without a right or wrong answer with little feedback as to whether or not the answer given was correct.
Panel did not appear to have adequate knowledge of the area of expertise they were interviewing for.
Interview was not very professional and the panel wasn't friendly or organized.
Didn't ask questions pertinent to the position.

Interview Questions
  • What would you do if a customer called in demanding a solution that was against policy and threatening to call CEO if you didn't do what they demanded.   View Answer
No Offer
Negative Experience
Easy Interview

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The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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