Blackboard Client Support Engineer Interview Questions

1 Interview Review

Interview Experience

Interview Experience

0%
0%
100%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

1 Candidate Interview Review Back to all Interviews

Sort: Popular Date Difficulty

Helpful (1)  

Client Support Engineer Interview

Anonymous Employee in Washington, DC
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 1 dayinterviewed at Blackboard (Washington, DC) in August 2011.

Interview

Recruiter was quick to give me a call after I submitted my resume. We chatted a few days later, and he set up a call with the manager of the team I'd be working on. The manager told me I'd be interviewing for a different position, but it still sounded interesting to me. When I got to the interview (at 8:30 am, a little early in my opinion), the doors were locked, and nobody was staffing the front desk. I interviewed with a total of 5 people-- the manager, the VP and three team members. There was definite confusion about what position I was interviewing for, and it seems it hadn't been communicated to all my interviewers that the manager was interviewing me for position X instead of position Y. The recruiter never followed up with me after the interview, which I always find immensely disappointing. It takes less than 30 seconds to make a phone call, or shoot out an email; it's professional courtesy. When I followed up with him two weeks after the interview, he told me something along the lines of a lot of the team members were on vacation, as if they waited two weeks to file their interview reports. Overall, what started out as an exciting, intriguing opportunity ended disappointingly, with confusion at the interview, and no follow-up from the company.

Interview Questions

  • There was nothing out of the ordinary.   1 Answer

Work at Blackboard? Share Your Experiences

Blackboard

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.