Bloomberg L.P.
3.2 of 5 1,027 reviews
www.bloomberg.com New York, NY 5000+ Employees

Bloomberg L.P. Customer Support Specialist Interview Questions & Reviews

Updated Feb 8, 2014
All Interviews Received Offers

Getting the Interview 

60%
33%
6%

Interview Experience 

25%
50%
25%

Interview Difficulty 

8 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Negative Experience

Average Interview

Customer Support Specialist Interview

Customer Support Specialist

I applied online and the process took 5 days - interviewed at Bloomberg L.P. in July 2013.

Interview Details – General questions. Make sure you know your company history. The interviewer I got was very difficult in formulating questions. She seemed really unprepared which threw me off multiple times.

Interview Question – There wasn't anything really unexpected.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Average Interview

Customer Support Specialist Interview

Customer Support Specialist

The process took 2 days - interviewed at Bloomberg L.P. in June 2009.

Interview Details – Phone interview was on speakerphone to desk head and HR rep. Just walked them through my resume in great detail - took about half an hour. Called in to their offices a few days later for another interview with two more people. Went over my previous job details again, then a couple of tech questions (what is z-spread, what is a CDS), then they asked me what I think BBG business plan looks like. Not a hard interview at all.

Interview Questions

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

No Offer

Positive Experience

Easy Interview

Customer Support Specialist Interview

Customer Support Specialist
London, England (UK)

I applied online and the process took 2 weeks - interviewed at Bloomberg L.P. in February 2014.

Interview Details – It was online applicaton, which I even forget about. After about two weeks I recieved an email asking about the best time for me to have a phone interview. I did not reply straight away, so after a few days the Bloomberg representative called me asking about the best time for the phone interview. We set up the date and the time and, of course, they called me exactly that minute, that was agreed.

Interview Question – what is the difference between good customer service and excellent one?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

We want your feedback – Is this interview information helpful to you?  Yes | No
2 people found this helpful

Declined Offer

Negative Experience

Very Difficult Interview

Customer Support Specialist Interview

Customer Support Specialist
London, England (UK)

I applied online and the process took 1+ week - interviewed at Bloomberg L.P. in January 2013.

Interview Details – I was interviewed by a Russian with a very heavy accent. I had a hard time understanding the recruiter. I think she was lost once I got into talking about my last job specifications.

Reason for Declining – During the entire interview process and every time I was in contact with Bloomberg LP, I talked to people with heavy foreign accents that I could not understand. If I want to work in Russia then I move there and will do my best to learn the language better then my recruiters spoke English.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Average Interview

Customer Support Specialist Interview

Customer Support Specialist

I applied through an employee referral and the process took 2 days - interviewed at Bloomberg L.P. in June 2009.

Interview Details – After learning more about the entry level options at Bloomberg, didn't interest me anyway. Phone interview wasn't extensive. 1:1 interview went well, but never received a callback either way to let me know how they felt. That was disappointing, particularly after two rounds of interview and covering my own travel costs from several states away to interview in person. Even with a no, would have preferred a professional and courteous "thanks, bu no thanks."

Interview Question – Describe a challenge you faced at work and how your educational experience prepared you for it.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Average Interview

Customer Support Specialist Interview

Customer Support Specialist
London, England (UK)

I applied online and the process took 1 week - interviewed at Bloomberg L.P. in February 2008.

Interview Details – Called me. Asked if i was ok with just 3 weeks holiday at first. They were a little tough on the phone. Hoped to answer all there questions well. Had two people call me. First manager. Second HR. Said they would get back to me . didnt for a while though

Interview Question – How would you deal with difficult customer   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Difficult Interview

Customer Support Specialist Interview

Customer Support Specialist

I applied online and the process took a day - interviewed at Bloomberg L.P. in September 2008.

Interview Details – Interview starts with a group presentation, then a tour of the building which is very impressive. The group of applicants then get split up into groups which go to either a group discussion after reading a article or to one to one interviews. The interviewers were quite young.

Interview Question – Why do you think you are the most qualified person for this posiiton?   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

2 people found this helpful

Accepted Offer

Neutral Experience

Average Interview

Customer Support Specialist Interview

Customer Support Specialist
London, England (UK)

I applied through other source and the process took 1 week - interviewed at Bloomberg L.P. in September 2007.

Interview Details – I was already working within Blombergs proffessional analytics department when I applied to their trading systems department. The process began with shadowing etc to show my interest - this went on for weeks. I then had a 1-2-1 with the department manager to express my interest in joining.
They scheduled an intereview - this included my potential team leader, the london head, global head and the departmental head of recruitment.
They didnt really test my financial knowledge, but more about my knowledge of the department - the initial phase was a 3 minute presentation on all the products they covered and who/what they were for.
It was very much a case of good cop bad cop, with some encouraging looks, with some questions which were really trying to find out if i wanted to be with the company long term and what my interest was in trading systems as oppose to any other department - just using common sense and giving the answers you think they want to here is generally the way forward, but i guess working at bbg for a year or so alreayd definitely has its advantages.
they kept quiet for a couple of weeks, and eventually came back to me with the job offer - no salary changes, as its only done once a year irrespective of any changes to your job title, etc

Interview Question – Why trading systems? Why not apply to a bank to work as trade support or to support an institutional propietary trading system?   View Answers (2)

Negotiation Details – no negociation - take it or leave it in the majority of cases

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Bloomberg L.P.

Worked for Bloomberg L.P.? Contribute to the Community!

Bloomberg L.P. – Why Work for Us?

Bloomberg’s global mission is to help individuals, enterprises and governments make smarter, faster, more profitable decisions — first. In order to get there, we need constant ideas, energy, innovation— which is where… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Bloomberg L.P. Customer Support Specialist interview questions and advice. All 8 interview reviews posted anonymously by Bloomberg L.P. employees and interview candidates.