I applied online and the process took 1 week - interviewed at Blue Cross Blue Shield of New Mexico in May 2013.
Interview Details – Submit application/receive online(2hr) assessment/receive a call from recruitor(2 days after online assessment)/in person interview(2-3 days later)/2 people will interview you(they have 5-7 questions, each and will write down your answer...be very specific!!!!)/mock role play(you the rep...interviewer irrate caller).
Interview Question – Not most difficult...but ones that I did not have "specific" and "detailed" answers to...etc. Discuss a time when you had a major project and how did you handle it/Discuss a time when you had a goal and how did you reach it/Discuss a time when you "failed"(look up the correct answer...dont say you "failed",etc)/Discuss a time when you dealt with an issue...before it became a bigger issue/Discuss "weakness"/"strength". BE SPECIFIC!! Answer Question
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