Blue Cross and Blue Shield of North Carolina Interview Questions & Reviews in Raleigh-Durham, NC Area
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Updated May 5, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 6 ratings 
“Average” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Blue Cross and Blue Shield of North Carolina Interviews | Sort by |
Customer Service at Blue Cross and Blue Shield of North Carolina
Posted May 5, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Durham, NC (took 4+ weeks)
After filling out an application it took a few months for a phone call. Once I got a phone call for the first interview the process only took 30 days from interviews, tours, drug test and background screening, and offered the job. If you're interviewing make sure you are confident, customer driven and willing to go the extra mile.
Interview Questions
Negotiation Details
Not much room to negotiate. Either you accept the offer or you don't.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Blue Cross and Blue Shield of North Carolina Customer Service Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Program Manager at Blue Cross and Blue Shield of North Carolina
Posted Sep 8, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in Chapel Hill, NC (took 2 days)
Culture: Highly political
People: Friendly
Office: Nice
They use the STAR format, Situation, Approach, Result. Interviewed with four people for one hour each. Advice - practice stating a situation in 1 min, the approach you took to solve the problem or issue in 2 min (step by step) and the positive result in 1 min.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Professional at Blue Cross and Blue Shield of North Carolina
Posted May 2, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2011 in Durham, NC (took a day)
I did a online app, personality test, call center simulation. I was emailed about an interview. I got there and it was a room of about 10 other interviewees. There were 3 other time slots that day, so I assume there were about 40-50 total interviewees. I was a bit concerned after that because I didn't know how many openings they had. Beating out 10 people is extremly dificult, but 40-50, I dont know. It took me 2 hours start to finish. I did three 1-1 interviews, one with a HR person, one with the Team Lead and one with a Manager. It wasn't as formal as I thought it would be. They each asked standard targeted selection questions. (EX.Tell me about a time when... Decision making, leadership, Irrate customers, etc.) My HR person seemed a bit annoyed, but the Team lead and Manager were great.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Personality Test, a Skills Test, a Presentation, a Group/Panel Interview and a 1:1 Interview.
More Blue Cross and Blue Shield of North Carolina Customer Service Professional Interviews
Helpful Interview?
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No
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Communications Program Manager at Blue Cross and Blue Shield of North Carolina
Posted Feb 17, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Chapel Hill, NC (took 2 weeks)
BCBSNC does "target selection" interviews, which consist of a bunch of situational questions. Some folks stick to it, and others do not. I found the canned questions to be incredibly silly, but I appreciated the subsequent questions and conversation I had with my manager.
Interview Questions
Negotiation Details
Yes. I negotiated. They came to me with an incredibly low offer. I turned it down, and they came back to ask me how much I needed. Ultimately, I got what I asked for.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Professional at Blue Cross and Blue Shield of North Carolina
Posted Jan 24, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Durham, NC (took a day)
Pretty straight forward. i did three 1:1 interviews in a rotation on the same day. they ask behavioral pointed question, and want answers to be very detailed and specific with outcomes and end results of your past behavior in employment settings. for example they may ask.. tell us a time when you you could not address someone's problem with a resolution. they want you to go into detail about the situation what actions you took and the over all outcome.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check, a Skills Test, a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
More Blue Cross and Blue Shield of North Carolina Customer Service Professional Interviews
Helpful Interview?
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No
Inappropriate?
Project Manager at Blue Cross and Blue Shield of North Carolina
Posted Jul 13, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2008 in Durham, NC (took a day)
Select target interviewing process
Negotiation Details
a little bit - get as much as you can when you are hired. Annual raises are minimal
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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