Blue Shield Of California
2.7 of 5 226 reviews
www.blueshieldca.com San Francisco, CA 5000+ Employees

Blue Shield Of California Interview Questions & Reviews

Updated Apr 22, 2014
All Interviews Received Offers

Getting the Interview 

40%
31%
19%

Interview Experience 

66%
17%
15%

Interview Difficulty 

44 candidate interviews
Relevance Date Difficulty

Accepted Offer

Neutral Experience

Intermediate Business Analyst Interview

Intermediate Business Analyst

I applied through a recruiter and the process took 5 days - interviewed at Blue Shield Of California.

Interview Details – The initial interview was over the phone and I came in a few days later for an in person interview. I was offered the position on my way home.

Interview Question – What was the most challenging experience you had to deal with when you didn't agree with upper management procedures and principles?   View Answer

Negotiation Details – Not much room for negotiation. The offer was stiff.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 4+ weeks - interviewed at Blue Shield Of California.

Interview Details – Applied online through Indeed.com; was called by main office in San Francisco, CA. They did an interview over the phone. Then called back to do a "mock" call as if I were in a call center answering customer questions. Went on-site for an interview that was panel style. I was interviewed by two supervisors in a room with multiple stations where others were being interviewed. Very few questions were asked (at this point they just wanted to see if they liked me). The actual interview was a little stressful because you can see and hear other candidates interviews taking place around you.

Interview Question – The management says they are being interviewed by you as much as they are interviewing you... then expect an answer. I just said they were doing good so far.   Answer Question

Negotiation Details – There is zero negotiation on wages, they are set and will likely not increase for years. Management made this very clear.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Easy Interview

Senior Project Manager Interview

Senior Project Manager

I applied in-person and the process took 6+ weeks - interviewed at Blue Shield Of California.

Interview Details – I was already a contractor--they love "trying you on for size" when I applied for a FTE position. I had already worked with most people I was interviewing with so it was so of a no brainer they had the need, I had the skill set. People there aren't overly intelligent, they tolerate mediocre work. If you can have a good conversation with the hiring manager (not really about your skill set) chances are they will hire you based on who they like. Again they are a company of homegrown managers; which means most don't have any real skill or leadership training--and even if they do--they'll do what it takes to survive.

Interview Question – I can't say I have gotten one during my interview. But, I have interviewed several people since joining the company and in a more senior position a question would be what would you accomplish in the first 60-90days. If they don't ask you then you should ask them what is their expectation of you to accomplish in that timeframe. I guarantee it is totally unrealistic of someone walking in the door. Let that be a red flag to you of what more is to come.   Answer Question

Negotiation Details – There wasn't much to negotiate I was offered the highest bonus % and salary for my paygrade.
Ask for the range for the pay grade.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

Senior IT Manager Interview

Anonymous Employee

I applied through an employee referral and the process took 2 weeks - interviewed at Blue Shield Of California in June 2011.

Interview Details – This was an internal interview for a promotion opportunity. The interview was conducted in a panel, and it was by no means a sure thing. We talked a lot about the difference between front line and second level management (managing subordinate people managers) as well as the technical competencies and objectives of the role.

Interview Question – There were several difficult questions related to technical competency specific to this role. As an IT job, I was being interviewed by IT people with subject matter expertise in the technical/functional areas my team(s) would support.   View Answer

Negotiation Details – When I received the verbal offer, we discussed pay. I had a target number, and I asked for a higher amount to start. We had a brief second discussion, they made an offer closer to the number I was after, and I accepted. Additional negotiating would likely not have led to a different result, it was very much a "this is our number" conversation.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Senior Marketing Manager Interview

Senior Marketing Manager
San Francisco, CA

I applied online and the process took 5 months - interviewed at Blue Shield Of California in August 2009.

Interview Details – Initial HR interviewer was awesome: smart, personable, focused. Hiring manager and other interviewers worked off pre-scripted behavioral questions. "Tell me about a time when you ..." The process was lengthy and decision-making was slow. Nonetheless, it was good to know going in that the company was very structured (the interview process was indicative of the working experience).

Interview Question – There really weren't difficult questions, as long as you know how your background will fit into the company's goals.   Answer Question

Negotiation Details – Negotiations were not really an option.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Average Interview

Senior Administrative Assistant Interview

Anonymous Interview Candidate
San Francisco, CA

I applied online and the process took 1 week - interviewed at Blue Shield Of California in August 2013.

Interview Details – recruiter was enthusiastic and seemed to love being there after a year

Interview Question – none, I was prepared   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Traffic Manager Interview

Traffic Manager
San Francisco, CA

I applied through a recruiter - interviewed at Blue Shield Of California in August 2010.

Interview Details – My interview was brief and I was hired on the spot over the phone.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Negative Experience

Very Easy Interview

Manager Interview

Anonymous Interview Candidate
San Francisco, CA

I applied online and the process took 3 months - interviewed at Blue Shield Of California in May 2012.

Interview Details – One of the worst experiences I've had interviewing. The process took 3 months, which is bizarre for a very junior-level position. You could tell that the person to whom this role would report was new at managing people - she lacked tact in the interview and seemed extremely proud to be in the interviewer chair. It was a huge turnoff. I had 4 in-person interviews - the middle ones being with senior leadership. The questions were all the same - it just seemed really disorganized. I received an offer but respectfully - and happily - declined. I could tell it was not a team that I wanted to work with.

Interview Question – They asked the most generic questions, found on any Top 10 list via a Google search.   Answer Question

Reason for Declining – Team seemed unorganized and, frankly, unintelligent. Perhaps people management is not their expertise, but they're just really good in their field.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Negative Experience

Difficult Interview

Customer Service Manager Interview

Customer Service Manager
Lodi, CA

I applied online and the process took 1+ week - interviewed at Blue Shield Of California.

Interview Details – I applied online and got a phone call from the recruited about 10 days later saying they wanted to interview me with their panel of supervisors. Did not have a phone interview or 1:1 interview as I believed I have had enough credentials to get the job. After the interview, i thought I did great and even had praise from one of the panel supervisors. However, about 4 days later they called me and told me they are going to move forward and promote someone from within for the possition. I think it's kind of a waste of time if they already had someone in mind from within. It's alot harder to compete.

Interview Question – Behavior based questions. Action and Result orientated interview.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

Intermediate Business Analyst Interview

Intermediate Business Analyst
San Francisco, CA

I applied through a recruiter and the process took 2 weeks - interviewed at Blue Shield Of California.

Interview Details – An internal recruiter reached out to me. Shortly after a phone screening with the recruiter and submitting my resume and cover letter, I had a phone conversation with the hiring manager. I was called in for a panel interview with the team, then a face-to-face with the hiring manager and her immediate supervisor (a total of six individuals).

Interview Question – Give me an example of when you faced a difficult situation at work. Could be project related or a relationship with a co-worker. What was the issue? How did you deal with it? What was the result?   Answer Question

Negotiation Details – Offer was delivered over the phone by the recruiter. Base salary along with bonus and company benefits were explained.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Blue Shield Of California

See What Blue Shield Of California Employees Are Saying

 Former Actuarial Analyst in San Francisco, CA

Pros: “People there are very nice and approachable.” Full Review


Worked for Blue Shield Of California? Contribute to the Community!

Blue Shield Of California Videos

Loading...

Blue Shield Of California – Why Work for Us?

Transformation is the Opportunity   We're looking for professionals who will help us shape the future of health care, making it more accessible, affordable and easy to use. We are a leader in the industry and plan to… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Blue Shield Of California interview questions and advice. All 44 interview reviews posted anonymously by Blue Shield Of California employees and interview candidates.