Bluestem Brands

www.bluestembrands.com

Bluestem Brands Senior Contact Center Operations Analyst Interview Questions

1 Interview Review

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy

1 Candidate Interview Review Back to all interviews

Sort: Popular Date Difficulty

1 person found this helpful  

Senior Contact Center Operations Analyst Interview

Anonymous Interview Candidate in Minneapolis, MN
Anonymous Interview Candidate in Minneapolis, MN
Application Details

I applied online. The process took a dayinterviewed at Bluestem Brands in July 2011.

Interview Details

I received an email from the Talent Acquisition Manager while I was out of the country on vacation. I responded and said I would return in two weeks. She said that would be fine, and when I returned, she set up two days of interviews. I interviewed with my hiring manager and the VP above him at the headquarters in Eden Prairie, and then later that week I drove up to Saint Cloud (where the call center is) and interviewed with a panel of four people. The culture is very casual at Bluestem, which was apparent during the interviews. I was, of course, all decked out in a suit, and my (eventual) boss was wearing jeans and a neon green shirt. In terms of interview questions, they were pretty typical behavioral questions. Nothing too surprising.

Interview Questions
  • Describe how you would measure customer service.   View Answer
Negotiation Details
I was offered a base salary, and when I asked for more (approximately 5%), my boss said that I would make that and more with the yearly bonus. He did, however agree to revisit my salary at the six-month mark, which he did. I got 4% then, after 6 months of good work.
Accepted Offer
Positive Experience
Easy Interview

Work at Bluestem Brands? Share Your Experiences

Bluestem Brands

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.