Bon-Ton Stores

  www.bonton.com
  www.bonton.com

Bon-Ton Stores Sales Associate Interview Questions

Updated Oct 13, 2014
Updated Oct 13, 2014
25 Interview Reviews

Interview Experience

Interview Experience

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25%
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Getting an Interview

Getting an Interview

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7%

Interview Difficulty

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Bon-Ton Stores.

Interview Details

Pretty straightforward interview with basic questions. The process only took a couple of weeks, and met the manager for only one interview before I was offered the job. They sell the job as being able to make a lot of money. However, you really only make decent money during certain times of the year and special sales events. Otherwise you really have to be familiar with sales tactics or just be plain lucky to make a decent paycheck.

Interview Questions
  • How would you handle a situation where you have an upset customer?   Answer Question
Negotiation Details
No negotiation straight 9%.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Bon-Ton Stores

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Bon-Ton Stores.

    Interview Details

    I applied online and was called a week later. The interview was pretty standard for a sales associate job and the offer was made right after the interview. I was offered above minimum wage for the position.

    Interview Questions
    Accepted Offer
  2. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Tonawanda, NY
    Anonymous Interview Candidate in Tonawanda, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Bon-Ton Stores in September 2014.

    Interview Details

    I applied online in early September of 2014 and received a call within one week to first verify my availability. They wanted to know if I could work at least one Sunday per month and I said yes so was then asked to come in for an interview. I did a few days later and the only questions asked were again about my availability and they asked about a gap in work on my resume. No interview questions like "name three of your best characteristics." Nothing of that sort.

    They then proceeded to tell me how it's a thankless customer service job and the pay is minimum wage and asked if I would still be interested. I said yes and told them I am a stay-at-home mom and my availability is limited to Mon- Thurs evenings and one weekend shift so I was still interested because of that. I also thought the 20% discount was a perk and the store was very close to my home. I did ask the dress code and they said business and I also reiterated that I only could work up to 20 hours per week and they said they don't schedule employees over that anyways.

    I did ask if I could discuss with my family first since my husband works and I was also interviewing somewhere else.They were totally fine with that and assured me to call them if I had any questions. I did end up calling to ask about the holiday hours because I was curious how late I may have to stay. They said the store would stay open later and also said it would turn into a more full time job which contradicted the initial info from the interview. I said I could pick up an extra shift or two and told them I'd call them back.

    When I did call back, I told them I would like the position, but I couldn't work full time during the holidays. They were extremely short with me and said " I'll let you know if we still have position for you. "

    It was completely unprofessional from the start. They contradicted their initial interview and failed to ask me at the interview if my availability would be more open during holidays. I wasn't applying for seasonal or temporary help so I think if they have policies about holiday hours, they should ask that immediately. Instead, I had to call them to ask. If I would have taken the position without asking, would they have been angry when holidays came and they tried to schedule me more days?

    Clearly, the interview process was a mess and completely unprofessional. I never even received a call to say that they didn't need me. They should have followed up either way. I understand the position is only minimum wage , but employees will only take a company as serious as they take themselves.

    No Offer
    Negative Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Sorting employer and employee interests and background. Covering employer expectations and procedures along with a tour and introduction to employees not occupied with customers. Very welcoming process.
    My concerns and/or questions were covered as well as availability to the training and working schedule. Dates and times were set , hands were shaken and smiles exchanged.

    Accepted Offer
    Positive Experience
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Roseville, MN
    Anonymous Interview Candidate in Roseville, MN
    Application Details

    I applied online. The process took a weekinterviewed at Bon-Ton Stores in May 2014.

    Interview Details

    Applied online, and received an email to come in for an interview.

    Questions:
    Tell me about yourself.
    Why do you want to work for us?
    Tell me about a time you had to work as a team.
    What do you think you will be doing as a sales associate?
    What department would you like to work in?

    Interview Questions
    • What do you think you will be doing as a sales associate?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Bon-Ton Stores.

    Interview Details

    First interview consisted of personality test questions. Second interview consisted of questions about me.

    Interview Questions
    • Tell me about yourself.
      Why do you want to work here?
      How would you handle multiple customers in line?
      What makes a friendly employee?
       
      Answer Question
    No Offer
    Negative Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Bon-Ton Stores.

    Interview Details

    I wanted seasonal work. I applied to numerous places. I applied to Bon-Ton online, and minutes after submitting my resume online I received a phone call for an interview. I was incredibly surprised at the eagerness to hire.

    Interview Questions
    • Most questions were basic behavioral questions. It's important to know how to deal with angry/frustrated people.   View Answer
    • Why Bon-Ton?   Answer Question
    Negotiation Details
    No negotiation was attempted. I accepted the wage offered.
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I applied online – interviewed at Bon-Ton Stores in November 2013.

    Interview Details

    The two managers interviewed me were great.

    Interview Questions
    • I did not feel the questions were difficult. I felt very comfortable throughout the process.   Answer Question
    Negotiation Details
    They just offered $8.00 and I Accepted.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Ottumwa, IA
    Anonymous Interview Candidate in Ottumwa, IA
    Application Details

    I applied online. The process took a weekinterviewed at Bon-Ton Stores in September 2013.

    Interview Details

    I was hired after a short interview. The position was seasonal temporary. I was hired after a short interview. The position was seasonal temporary. I was hired after a short interview. The position was seasonal temporary. I was hired after a short interview. The position was seasonal temporary.

    Negotiation Details
    I was offered a wage, she said she might be able to get me a higher rate due to my experience. she was not successful.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at Bon-Ton Stores.

    Interview Details

    I was told I was hired halfway through the interview. I only got the interview because I called the HR department and explained why I was not available certain nights (college classes). I then came in later for training.

    Negotiation Details
    There was no negotiation since it was minimum wage
    Accepted Offer
    Positive Experience
    Easy Interview

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