Boots Interview Questions in Nottingham, England

4 Interview Reviews

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  1.  

    Finance Interview

    Anonymous Interview Candidate  in  Nottingham, England (UK)
    Anonymous Interview Candidate in Nottingham, England (UK)
    Application Details

    I applied online. The process took 4 months - interviewed at Boots in February 2014.

    Interview Details

    1. application
    2. online test
    3. telephone interview
    4. interview- based on 2 group assessments, in a big group and small group, scheduling a line managers diary, as well as choosing a new product for boots to sell out of 4 products and why.
    Role play- given a new store to open in different locations, sales information, rent, expenses etc provided, you have to choose the right store and why, informing the manager on your decision.
    interview was very relaxed, asked questions similar to the phone interview.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2.  

    Customer Advisor Nottingham Support Office Interview

    Anonymous Interview Candidate  in  Nottingham, England (UK)
    Anonymous Interview Candidate in Nottingham, England (UK)
    Application Details

    I applied online. The process took 2 weeks - interviewed at Boots in January 2014.

    Interview Details

    Customer Advisor at the Nottingham Support Office.
    Interview last approximately 2 hours and include 3 stages.
    1. One to one interview with hiring manager/ call centre manager. The manager ask questions that is expected to be answered in as much details as possible providing your past work experience examples. The manager will explain instructions at the beginning of the interview what he/she might be interested to hear in your answer and that you would be able to ask questions at the end of the interview.
    2. Phone exercise/skills test. You will be given instructions and the hiring manager/call centre manager will explain to you what will be involved in this part of the interview and what you have to do. Essentially you will have to answer two phone calls (the hiring manager will call you) and resolve the issues/complains in professional manner.
    3. You will get a number of emails you will have to respond to in a set period of time.

    I can honestly say this was one of the most enjoyable job interviews I have ever had. It was conducted in a positive, professional but relaxed manner. Both of the hiring managers/call centre manager I have met on the day made me feel very welcome. In fact over all atmosphere of the call canter was positive, staff smiling. I must point out that I noticed that it was a great mix of people working at the centre. You have to remember it is not only the company do the interview to see if you have the skills and are right person but we as the jobseekers also have to feel comfortable working for a company and see ourselves fitting in.

    If you are naturally love customer service and are polite, friendly and sympathetic nature who can resolve issues efficiently in professional manner this job is for you.

    Last point both of the hiring managers / call centre managers had a good, firm but not over powering handshake. You can tell a lot by a persons handshake.

    Interview Questions
    • The questions were not difficult or unexpected however the telephone task was a little more difficult but perhaps I was nervous at that point.   Answer Question
    Reasons for Declining

    I got offered work-placement in my field the same time so it would clash but I will defiantly reapply once that is complete.

    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Cosmetic Technologist Interview

    Anonymous Interview Candidate  in  Nottingham, England (UK)
    Anonymous Interview Candidate in Nottingham, England (UK)
    Application Details

    I applied online. The process took a day - interviewed at Boots in January 2014.

    Interview Details

    It is really easy, it is more like a chat with friends due to the ridiculously high turnover. First time you will turn up with some others and do a group exercise and they will assess you on communication and teamwork skills to see how well you fit in. The second part is just having a chat with one of the managers, not so much about what you have done as they wont understand it.

    Interview Questions
    • What do you know about our current range of products?   View Answer
    Negotiation Details
    Easy, I did this through HR over the phone.
    Accepted Offer
    Negative Experience
    Easy Interview
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  5.  

    Customer Assistant Interview

    Anonymous Interview Candidate  in  Nottingham, England (UK)
    Anonymous Interview Candidate in Nottingham, England (UK)
    Application Details

    interviewed at Boots in September 2012.

    Interview Details

    One-to-one interview, shop floor competency questions, shop floor tasks.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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