Very Easy Interview
I applied online and the process took a day - interviewed at Boots in January 2014.
Interview Details – It is really easy, it is more like a chat with friends due to the ridiculously high turnover. First time you will turn up with some others and do a group exercise and they will assess you on communication and teamwork skills to see how well you fit in. The second part is just having a chat with one of the managers, not so much about what you have done as they wont understand it.
Interview Question – What do you know about our current range of products? View Answer
Negotiation Details – Easy, I did this through HR over the phone.
I applied online and the process took 4 months - interviewed at Boots in February 2014.
Interview Details – 1. application
2. online test
3. telephone interview
4. interview- based on 2 group assessments, in a big group and small group, scheduling a line managers diary, as well as choosing a new product for boots to sell out of 4 products and why.
Role play- given a new store to open in different locations, sales information, rent, expenses etc provided, you have to choose the right store and why, informing the manager on your decision.
interview was very relaxed, asked questions similar to the phone interview.
Interview Question – role play- having to justify choice of new store. Answer Question
I applied online and the process took 2 weeks - interviewed at Boots in January 2014.
Interview Details – Customer Advisor at the Nottingham Support Office.
Interview last approximately 2 hours and include 3 stages.
1. One to one interview with hiring manager/ call centre manager. The manager ask questions that is expected to be answered in as much details as possible providing your past work experience examples. The manager will explain instructions at the beginning of the interview what he/she might be interested to hear in your answer and that you would be able to ask questions at the end of the interview.
2. Phone exercise/skills test. You will be given instructions and the hiring manager/call centre manager will explain to you what will be involved in this part of the interview and what you have to do. Essentially you will have to answer two phone calls (the hiring manager will call you) and resolve the issues/complains in professional manner.
3. You will get a number of emails you will have to respond to in a set period of time.
I can honestly say this was one of the most enjoyable job interviews I have ever had. It was conducted in a positive, professional but relaxed manner. Both of the hiring managers/call centre manager I have met on the day made me feel very welcome. In fact over all atmosphere of the call canter was positive, staff smiling. I must point out that I noticed that it was a great mix of people working at the centre. You have to remember it is not only the company do the interview to see if you have the skills and are right person but we as the jobseekers also have to feel comfortable working for a company and see ourselves fitting in.
If you are naturally love customer service and are polite, friendly and sympathetic nature who can resolve issues efficiently in professional manner this job is for you.
Last point both of the hiring managers / call centre managers had a good, firm but not over powering handshake. You can tell a lot by a persons handshake.
Interview Question – The questions were not difficult or unexpected however the telephone task was a little more difficult but perhaps I was nervous at that point. Answer Question
Reason for Declining – I got offered work-placement in my field the same time so it would clash but I will defiantly reapply once that is complete.
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –