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Borders Bookseller Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

83%
16%

Interview Experience  

80%
10%
10%

Interview Difficulty  

Average Difficulty
10 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Bookseller Interview

Bookseller
Southgate, MI

I applied in-person and the process took 4 days - interviewed at Borders in August 2011.

Interview Details – One interview with manager.

Interview Question – What is a time that you were expected to provide excellent customer service in a negative situation?   Answer Question


Declined Offer

Positive Experience

Easy Interview

Bookseller Interview

Bookseller
New York, NY

I applied online and the process took 2 days - interviewed at Borders in January 2010.

Interview Details – I submitted an online application and customer service exam. I received a telephone call the next day from the training supervisor asking me to come in for an interview. Had a great interview with him and shortly after (within a few minutes) had a similar interview with an Ops Manager. Received an offer the next day.

Interview Question – What kind of books do you read?   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Bookseller Interview

Bookseller
Houston, TX

The process took a day - interviewed at Borders in October 2009.

Interview Details – I went to a job fair at a local staffing agency and was interviewed by the general manager. She asked me why I wanted to work at Borders, what my work history was like, and what kind of books I liked and to what degree. That was it. I was offered a job that day.

Interview Question – What do you like to read?   Answer Question

Negotiation Details – I was not able to negotiate, but I did receive a (small) raise every review period.


Accepted Offer

Positive Experience

Average Interview

Bookseller Interview

Bookseller
Vancouver, WA

I applied online and the process took a day - interviewed at Borders in November 2008.

Interview Details – This is overall a fun place to work. During the interview they asked about what books I was currently reading and what CD's I had in my car...then they asked me to "sell" them one of the items as if they were a customer. I interviewed with the general manager and two assistant managers. It was a little intimidating but they just want to make sure that you are comfortable with face to face interaction. Be ready to answer a bunch of scenario questions such as what would you do if....a customer was angry about blah blah blah those sorts of things.

Interview Question – How would you sell your favorite CD to a customer?   Answer Question

Negotiation Details – I did not negotiate my pay but my advice is to tell them you are interested in working in the cafe, they pay more there than out on the floor.


Accepted Offer

Positive Experience

Easy Interview

Bookseller Interview

Bookseller
Mayaguez, PR

The process took a day - interviewed at Borders in October 2008.

Interview Details – Was interviewed by two managers. Asked what success meant to me.

Interview Questions

Negotiation Details – Flexible.


Accepted Offer

Positive Experience

Easy Interview

Bookseller Interview

Bookseller
Pleasanton, CA

I applied online and the process took 1+ week - interviewed at Borders in July 2010.

Interview Details – There was one group interview, after which I was offered a position. Customer service experience was a key factor.

Interview Questions


Accepted Offer

Negative Experience

Difficult Interview

Bookseller Interview

Bookseller
Atlanta, GA

I applied online and the process took 2 weeks - interviewed at Borders in October 2009.

Interview Details – I had applied online several weeks prior to being called. I received a phone call from the assistant manager who did a brief phone interview and scheduled an in-store interview. That interview went on for more than an hour. I was then scheduled for a 2nd interview with the actual manager, which took place the following week. This also went on for over an hour. Ridiculously redundant, everything could have been wrapped up in one interview. If only the real manager has the final say, then that person should be conducting all interviews instead of wasting candidates' time and the company's time.

Interview Questions

  • Tell me about a time when you had something very challenging to handle, and how did you deal with it?   View Answer
  • Tell me about a time you had a difficult customer and how did you handle it?   View Answer

Negotiation Details – What negotiation? The position pays $8.00 an hour, take it or leave it.


Accepted Offer

Positive Experience

Average Interview

Bookseller Interview

Bookseller
Chicago, IL

I applied online and the process took 2 days - interviewed at Borders in August 2007.

Interview Details – Very conversational and friendly. We even had coffee during the interview. Probably one of the more pleasant interviews I attended.

Interview Question – What are your weaknesses?   View Answer

Negotiation Details – The hourly rate of pay was set already, and relatively non-negotiable.


Accepted Offer

Positive Experience

Easy Interview

Bookseller Interview

Bookseller

I applied in-person and the process took a day - interviewed at Borders in August 2011.

Interview Details – Came in to turn in a paper application and asked for a manager. Sat down with store manager for 20 minutes and interviewed for job.

Interview Questions


Accepted Offer

Positive Experience

Easy Interview

Bookseller Interview

Bookseller

The process took a day - interviewed at Borders in January 2008.

Interview Details – I applied to work at one location, but was contacted by another location about a week later. They asked if I was interested, and set up a time for an interview a couple of days later. At the interview, I was asked about my previous work experience, a time when I have dealt with difficult customers, etc. I was called back about a week later with a job offer.

Interview Question – How would you deal with a customer who was being difficult?   Answer Question

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