Borders Interview Questions

65 Interview Reviews

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Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Cashier/Bookseller Interview

    Anonymous Interview Candidate in Avondale, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Borders (Avondale, AZ).

    Interview

    This was back in 2008 when applications were still in paper format with some being online, hence I filled out the form after inquiring as to any openings, returned same day; within a week was called to see if I was still interested which I was; two days later an in-person interview on one of their cafe tables surrounded by customers and employees, the questions of why would I want to work for Borders, what are my interests, where do I see myself half a decade hence, how long would I be willing to work for them-short/long term and if I was interested in moving up the corporate ladder. The lady conducting the interview was smiling, relaxed and very friendly-she was happy that I had questions of my own for her.

    Interview Questions

    • Due to being six years ago, I cannot answer this question.   Answer Question
  2.  

    Cafe Clerk Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    This company is out of business now so I hardly think this info is relevant to anyone anymore. But the process was pretty average with a test of knowledge about music and books, even though the position I interviewed for was the café.

  3.  

    President Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online – interviewed at Borders.

    Interview

    the hiring process was a bit awkward. Lots of people who did not know anything aksing questions like they actually knew what they were doing. It is apparent that this company wa going down because they didn't promote based on what you could do but rather on weather or not they liked you. They cause a lot of people to hold positions that they were not qualified for. A lot of people had a lot of power without and of the skills or qualifications. They alos treated the people at store level like dirt. That is where their money was coming from to pay their salaries.

    Interview Questions

    • The most difficult question was if I would like to relocate. I didn't like the area but accepted anyway. its hard to find people who will move to this part of the country.   Answer Question
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  5.  

    Bookseller/Barista Interview

    Anonymous Interview Candidate in East Brunswick, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 daysinterviewed at Borders (East Brunswick, NJ).

    Interview

    Had a one round interview, first with the hiring manager/asst. manager, who then lead me to meet the store manager. Once approved by the store manager, I met the heads of the three different departments (music/cafe, cash/wrap, books). They decided where I would fit best but explained that I would end up working all over the store regardless.

    Interview Questions

    • They asked me how to handle customers in difficult situations i.e. during a mis-handled purchase, a botched return, angry customer that felt mistreated by employee, etc.   Answer Question

    Negotiation

    I felt that the offer was generous for the work needed but I felt that I would not be able to negotiate.

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Highland Park, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at Borders (Highland Park, IL).

    Interview

    Hiring was relaxed, interview was detailed including my ability to relate to customers in a friendly way. I was Johnny-on-the-Spot so had to change gears and do it quickly.

    Interview Questions

    • What animal was I most like and why?   1 Answer

    Negotiation

    I accepted.

  7.  

    Barista Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied in-person. The process took 2 daysinterviewed at Borders.

    Interview

    Short 5 minute interview...got the job

    Interview Questions

    • They were all fairly easy, I think I had the job before I walked in   Answer Question
  8.  

    Children's Department Lead Interview

    Anonymous Interview Candidate in Grand Junction, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Borders (Grand Junction, CO).

    Interview

    The interview was easy. I talked to the manager one on one briefly. It was pretty laid back and didn't ask anything strange or difficult. I told her how much I loved books and working with kids. I had some library experience, worked as a preschool teacher, and had a degree in early childhood education- which helped me.

    Interview Questions

    Negotiation

    There was no negotiation. She said it was all they could offer.

  9.  

    Bookseller Interview

    Anonymous Interview Candidate in Southgate, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 daysinterviewed at Borders (Southgate, MI) in August 2011.

    Interview

    One interview with manager.

    Interview Questions

    • What is a time that you were expected to provide excellent customer service in a negative situation?   Answer Question
  10.  

    I Was Actually the Interviewer Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at Borders (Houston, TX) in June 2011.

    Interview

    This was an employee referral and I had heard good things about the individual. I would say having a can do attitude really helped this person. We were looking for someone self motivated, positive, and quick learner. The best question I ever got from an HR person in my first interview with the company was: "What motivates you?" I have used that question throughout my career with Borders/Waldenbooks and the answers are very tellingabout the the candidate.

    Interview Questions

    • What motivates you?   1 Answer
    • What was the most difficult customer service experience you ever had and how did you handle the situation?   1 Answer
  11.  

    District Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 8+ monthsinterviewed at Borders in January 2011.

    Interview

    This was only a phone discussion that was shut down very quickly as the company decided to declare bankruptcy.

    Interview Questions

    • How will you save your stores from the closing store lists?   Answer Question
    • How do you create profit in stores severely understaffed?   Answer Question
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