Borders Interview Questions

Updated Jun 5, 2014
Updated Jun 5, 2014
65 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Bookseller Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Borders in October 2009.

    Interview Details

    I had applied online several weeks prior to being called. I received a phone call from the assistant manager who did a brief phone interview and scheduled an in-store interview. That interview went on for more than an hour. I was then scheduled for a 2nd interview with the actual manager, which took place the following week. This also went on for over an hour. Ridiculously redundant, everything could have been wrapped up in one interview. If only the real manager has the final say, then that person should be conducting all interviews instead of wasting candidates' time and the company's time.

    Interview Questions
    • Tell me about a time when you had something very challenging to handle, and how did you deal with it?   View Answer
    • Tell me about a time you had a difficult customer and how did you handle it?   View Answer
    Negotiation Details
    What negotiation? The position pays $8.00 an hour, take it or leave it.
    Accepted Offer
    Negative Experience
    Difficult Interview
  2.  

    Cafe Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a weekinterviewed at Borders in July 2010.

    Interview Details

    I had been working for Borders as a bookseller/cafe seller when the position became available. I had previous experience in the cafe and a good relationship with my bosses. I went through a preliminary interview with my stores GM and he asked a lot of difficult questions pertaining to increasing sales and holding my current coworkers accountable. Next I interviewed with a different supervisor in the store who I hadn't become very acquainted with. She asked me questions regarding how I would handle the transition from coworker to supervisor and why I think I should be hired over someone with supervisory experience.

    Interview Questions
    • Give me an example of a time when you could not meet a customers needs? Please explain what happened.   View Answer
    • How do you think you will handle the leadership position having no prior experience as a supervisor?   View Answer
    Negotiation Details
    Yes, because I knew the GM and was comfortable with this process...for any other interview I don't think I would have pushed my luck.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Bookseller Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 daysinterviewed at Borders in August 2007.

    Interview Details

    Very conversational and friendly. We even had coffee during the interview. Probably one of the more pleasant interviews I attended.

    Interview Questions
    Negotiation Details
    The hourly rate of pay was set already, and relatively non-negotiable.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    District Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 8+ monthsinterviewed at Borders in January 2011.

    Interview Details

    This was only a phone discussion that was shut down very quickly as the company decided to declare bankruptcy.

    Interview Questions
    • How will you save your stores from the closing store lists?   Answer Question
    • How do you create profit in stores severely understaffed?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  6.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Borders in June 2009.

    Interview Details

    Borders had a thorough interview process. There were many situational questions about possible work situations and they asked questions about previous work experience. I visited several stores to see what the environment was like and to see how the morale was in the stores. The DM interviewed me for about an hour and a half and asked what my favorite books and movies were. We also discussed music and customer service. Overall it was a good experience and it led to my being hires soon after that.

    Interview Questions
    Negotiation Details
    no negotiations
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    I Was Actually the Interviewer Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Borders in June 2011.

    Interview Details

    This was an employee referral and I had heard good things about the individual. I would say having a can do attitude really helped this person. We were looking for someone self motivated, positive, and quick learner. The best question I ever got from an HR person in my first interview with the company was: "What motivates you?" I have used that question throughout my career with Borders/Waldenbooks and the answers are very tellingabout the the candidate.

    Interview Questions
    • What motivates you?   View Answer
    • What was the most difficult customer service experience you ever had and how did you handle the situation?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Barista Interview

    Anonymous Interview Candidate in Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    The process took a dayinterviewed at Borders in May 2010.

    Interview Details

    Called to come in for a group interview with the store manager and cafe manager. Ask typical interview questions (name positive, negative about yourself etc.). They were looking someone to fill in for typical retail hours and offered after only one interview. Positive process overall.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Highland Park, IL
    Anonymous Interview Candidate in Highland Park, IL
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Borders.

    Interview Details

    Hiring was relaxed, interview was detailed including my ability to relate to customers in a friendly way. I was Johnny-on-the-Spot so had to change gears and do it quickly.

    Interview Questions
    Negotiation Details
    I accepted.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Cashier/Bookseller Interview

    Anonymous Interview Candidate in Avondale, AZ
    Anonymous Interview Candidate in Avondale, AZ
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Borders.

    Interview Details

    This was back in 2008 when applications were still in paper format with some being online, hence I filled out the form after inquiring as to any openings, returned same day; within a week was called to see if I was still interested which I was; two days later an in-person interview on one of their cafe tables surrounded by customers and employees, the questions of why would I want to work for Borders, what are my interests, where do I see myself half a decade hence, how long would I be willing to work for them-short/long term and if I was interested in moving up the corporate ladder. The lady conducting the interview was smiling, relaxed and very friendly-she was happy that I had questions of my own for her.

    Interview Questions
    • Due to being six years ago, I cannot answer this question.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Cashier Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    The process took a weekinterviewed at Borders in February 2010.

    Interview Details

    My interview process was very general. The recruiter was very forward with me and asked me what types of skill and qualities they were looking for in potential candidates. I got the feeling that the work culture at Border was very friendly and feel like a family. I had one interview with the recruiter.

    Interview Questions
    • Describe a time when you dealt with a hard assignment. How did you handle the assignment?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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