Borders Interview Questions

65 Interview Reviews

Interview Experience

Interview Experience

58%
31%
10%

Getting an Interview

Getting an Interview

73%
20%
3%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Cashier/Bookseller Interview

    Accepted Offer
    Easy Interview
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Borders in October 2010.

    Interview

    Applied online and received call back about 2 days later. Met with the store manager and had a casual interview in the dining section of the coffee place. He asked me about 5 standard questions and since I was a student, didn't require background check or drug test.

    Interview Questions

    • How would you a handle a difficult or rude customer?   1 Answer

    Negotiation

    None. I got paid the minimum wage blues.

  2.  

    Cashier/Bookseller Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Borders (Avondale, AZ).

    Interview

    This was back in 2008 when applications were still in paper format with some being online, hence I filled out the form after inquiring as to any openings, returned same day; within a week was called to see if I was still interested which I was; two days later an in-person interview on one of their cafe tables surrounded by customers and employees, the questions of why would I want to work for Borders, what are my interests, where do I see myself half a decade hence, how long would I be willing to work for them-short/long term and if I was interested in moving up the corporate ladder. The lady conducting the interview was smiling, relaxed and very friendly-she was happy that I had questions of my own for her.

    Interview Questions

    • Due to being six years ago, I cannot answer this question.   Answer Question
  3.  

    Cafe Clerk Interview

    Accepted Offer
    Accepted Offer

    Interview

    This company is out of business now so I hardly think this info is relevant to anyone anymore. But the process was pretty average with a test of knowledge about music and books, even though the position I interviewed for was the café.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    President Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied online – interviewed at Borders.

    Interview

    the hiring process was a bit awkward. Lots of people who did not know anything aksing questions like they actually knew what they were doing. It is apparent that this company wa going down because they didn't promote based on what you could do but rather on weather or not they liked you. They cause a lot of people to hold positions that they were not qualified for. A lot of people had a lot of power without and of the skills or qualifications. They alos treated the people at store level like dirt. That is where their money was coming from to pay their salaries.

    Interview Questions

    • The most difficult question was if I would like to relocate. I didn't like the area but accepted anyway. its hard to find people who will move to this part of the country.   Answer Question
  6.  

    Bookseller/Barista Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 daysinterviewed at Borders (East Brunswick, NJ).

    Interview

    Had a one round interview, first with the hiring manager/asst. manager, who then lead me to meet the store manager. Once approved by the store manager, I met the heads of the three different departments (music/cafe, cash/wrap, books). They decided where I would fit best but explained that I would end up working all over the store regardless.

    Interview Questions

    • They asked me how to handle customers in difficult situations i.e. during a mis-handled purchase, a botched return, angry customer that felt mistreated by employee, etc.   Answer Question

    Negotiation

    I felt that the offer was generous for the work needed but I felt that I would not be able to negotiate.

  7.  

    Book Seller Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Borders (Canoga Park, CA) in July 2009.

    Interview

    They ask about sales experience and literature knowledge.

    Interview Questions

  8.  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at Borders (Highland Park, IL).

    Interview

    Hiring was relaxed, interview was detailed including my ability to relate to customers in a friendly way. I was Johnny-on-the-Spot so had to change gears and do it quickly.

    Interview Questions

    • What animal was I most like and why?   1 Answer

    Negotiation

    I accepted.

  9.  

    Cashier Interview

    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    interviewed at Borders (Rockville, MD) in June 2009.

    Interview

    Easy interview and relatively quick process as HR contacted 2 weeks after submitting application in store. Manager of the store was courteous and asked the usual questions in reference to interests in books and media and what my favorite topics and areas of expertise were.

    Interview Questions

    • If you had your choice of being a potato, rock or apple, which would you be?   1 Answer

    Reasons for Declining

    pay was too low

  10.  

    Bookseller Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 daysinterviewed at Borders (Southgate, MI) in August 2011.

    Interview

    One interview with manager.

    Interview Questions

    • What is a time that you were expected to provide excellent customer service in a negative situation?   Answer Question
  11.  

    Barista Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied in-person. The process took 2 daysinterviewed at Borders.

    Interview

    Short 5 minute interview...got the job

    Interview Questions

    • They were all fairly easy, I think I had the job before I walked in   Answer Question

Work at Borders? Share Your Experiences

Borders

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.