Borders Interview Questions

65 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Bookseller Interview

    Anonymous Interview Candidate in Vancouver, WA
    Anonymous Interview Candidate in Vancouver, WA
    Application Details

    I applied online. The process took a dayinterviewed at Borders in November 2008.

    Interview Details

    This is overall a fun place to work. During the interview they asked about what books I was currently reading and what CD's I had in my car...then they asked me to "sell" them one of the items as if they were a customer. I interviewed with the general manager and two assistant managers. It was a little intimidating but they just want to make sure that you are comfortable with face to face interaction. Be ready to answer a bunch of scenario questions such as what would you do if....a customer was angry about blah blah blah those sorts of things.

    Interview Questions
    Negotiation Details
    I did not negotiate my pay but my advice is to tell them you are interested in working in the cafe, they pay more there than out on the floor.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Bookseller Interview

    Anonymous Interview Candidate in Mayaguez, PR
    Anonymous Interview Candidate in Mayaguez, PR
    Application Details

    The process took a dayinterviewed at Borders in October 2008.

    Interview Details

    Was interviewed by two managers. Asked what success meant to me.

    Interview Questions
    Negotiation Details
    Flexible.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a dayinterviewed at Borders in June 2008.

    Interview Details

    The online application was strangely elusive, like they were trying to trick you, so you just had to be as honest as possible and not try top guess what they wanted or you'd slip up. This is a very popular company to work with, so tenacity in getting an interview and follow up are key. They were not hiring at the time of my interview, a minor annoyance, but the experience was enlightening about big corporation cookie-cutter interviews.

    Interview Questions
    • If a customer complained about the service and/or their purchased product, how would you handle the situation?   View Answer
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Senior Programmer Analyst Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    I applied through a staffing agency. The process took 4+ weeksinterviewed at Borders in May 2008.

    Interview Details

    Easy technical questions, interviewer did not have adequate skills so it was all easy

    Negotiation Details
    Negotiate salary and don't think you will not get more
    Accepted Offer
    Easy Interview
  6.  

    Inventory Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took 6 daysinterviewed at Borders in April 2008.

    Interview Details

    Applied online, got a call for an interview the next day. Went in for the interview, met with two different managers, called 4 days later for the offer.

    Interview Questions
    • Tell me about a difficult customer you had to deal with and the outcome.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    IPT Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took a weekinterviewed at Borders in April 2008.

    Interview Details

    The application process was much more grueling than the interviewing process. Borders only accepts online applications, and the application is quite lengthy and includes a personality test; you will show up as a red, yellow or green "light" on Borders' hiring site, based on how you answered the questions (these days, the company seems to care more about an outgoing, engaging personality than the applicant being literate). If you are applying for a non-management position, you are required to apply to a specific store, but after a period of about a month, if that store has taken no action on your application, it will be released to the broad area.

    I was called for an interview with a store other than the one I'd applied for, perhaps two months after initially applying. The interviewer, who was the Training Supervisor, was dressed very casually and seemed sort of bored with the whole process, reading very standard questions from the paper she had in front of her (such as "What are you reading right now?" and "Why do you want to work here?"), as well as some of the more obnoxious questions interviewers always seem to ask (like "What is a conflict you've encountered in the workplace, and how did you resolve it?" and "What is your greatest weakness?). I was told that the position I'd applied for, Inventory Processing Team, was full, but that there were openings for booksellers. I didn't feel that I was particularly coherent or impressive, but I was called back for a second interview with the General Manager, probably due to my extensive bookstore background. The second interview was even more casual than the first, the GM and I mostly just yakking about things we had in common, things she knew about the school I'd attended, etc.

    I was offered the job shortly thereafter, and the two nitwits I went through training with were reason enough for me to realize I was more than qualified for the position.

    Interview Questions
    Negotiation Details
    Completely non-negotiable. Trying to get any money out of Borders is a losing battle.
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Sales Manager Interview

    Anonymous Employee in Freehold, NJ
    Anonymous Employee in Freehold, NJ
    Application Details

    I applied in-person. The process took a dayinterviewed at Borders in April 2008.

    Interview Details

    It was just a five minute basic interview, not very difficult. They aready seemed to have their minds made up, so they weren't interested in anything I said. It didn't even last five minutes.

    Interview Questions
    • Why are you interested in this position?   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Bookseller Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 daysinterviewed at Borders in August 2007.

    Interview Details

    Very conversational and friendly. We even had coffee during the interview. Probably one of the more pleasant interviews I attended.

    Interview Questions
    Negotiation Details
    The hourly rate of pay was set already, and relatively non-negotiable.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Seller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 daysinterviewed at Borders in August 2007.

    Interview Details

    Sat down , complimented on how well I scored on Unicru servey. I was the highest ever. I was told of the position responsibilities. and asked if I ever worked in a store like that. I answered no, then I was asked to tell the manager of a time I gave great customer service.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    General Manager Interview

    Anonymous Interview Candidate in Kansas City, MO
    Anonymous Interview Candidate in Kansas City, MO
    Application Details

    I applied in-person. The process took a weekinterviewed at Borders in July 2007.

    Interview Details

    Had an interview with the District Manager outside the store. Asked a series of questions related to management as well as bookstore retail. Focused a lot on managing people, getting the job done. I was offered a chance to ask questions of the interviewer as well. I was offered a position within one week of interview.

    Interview Questions
    • Tell me about a time when you had to take care of a difficult customer.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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