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Borders Interview Questions & Reviews in New York City, NY

Updated Feb 21, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty

Accepted Offer

Positive Experience

Easy Interview

Bookseller/Barista Interview

East Brunswick, NJ

I applied in-person and the process took 5 days - interviewed at Borders.

Interview Details – Had a one round interview, first with the hiring manager/asst. manager, who then lead me to meet the store manager. Once approved by the store manager, I met the heads of the three different departments (music/cafe, cash/wrap, books). They decided where I would fit best but explained that I would end up working all over the store regardless.

Interview Question – They asked me how to handle customers in difficult situations i.e. during a mis-handled purchase, a botched return, angry customer that felt mistreated by employee, etc.   Answer Question

Negotiation Details – I felt that the offer was generous for the work needed but I felt that I would not be able to negotiate.

Declined Offer

Positive Experience

Easy Interview

Bookseller Interview

New York, NY

I applied online and the process took 2 days - interviewed at Borders in January 2010.

Interview Details – I submitted an online application and customer service exam. I received a telephone call the next day from the training supervisor asking me to come in for an interview. Had a great interview with him and shortly after (within a few minutes) had a similar interview with an Ops Manager. Received an offer the next day.

Interview Question – What kind of books do you read?   Answer Question

Declined Offer

Neutral Experience

Average Interview

Cashier/Bookseller Interview

New York, NY

I applied online and the process took 2 days - interviewed at Borders in May 2010.

Interview Details – I met with the hiring manager and the store manager. Very normal questions. After the fact, they checked my references. The hiring manager was straightforward, and she knew the stress questions. Expect that the store manager is vague, unclear, and wordy in comparison to his hiring manager.

Interview Questions

Reason for Declining – I needed full-time, not part-time work; they needed an answer to whether I would work for them in less than 24 hours.

No Offer

Neutral Experience

Very Easy Interview

Sales Manager Interview

Sales Manager
Freehold, NJ

I applied in-person and the process took a day - interviewed at Borders in April 2008.

Interview Details – It was just a five minute basic interview, not very difficult. They aready seemed to have their minds made up, so they weren't interested in anything I said. It didn't even last five minutes.

Interview Question – Why are you interested in this position?   View Answer

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