Borders Interview Questions & Reviews in New York City, NY
Getting an Interview
- Popular Job Titles:
- Bookseller (10)
- Cashier (6)
- Sales Associate (6)
- Barista (5)
- Cashier/Bookseller (5)
- Sales Manager (4)
- General Manager (3)
- Bookseller/Barista (3)
- Book Seller (3)
- Cafe Seller (2)
- Cafe Supervisor (1)
- President (1)
- Seasonal (1)
- Project Manager (1)
- Operations Manager (1)
- District Manager (1)
- Retail Associate (1)
- Inventory (1)
- IPT (1)
- Seller (1)
- Sales Associate/Cashier (1)
- Senior Programmer Analyst (1)
- Manager (1)
- Team Member (1)
- Cafe Clerk (1)
- I Was Actually the Interviewer (1)
- Children's Department Lead (1)
Bookseller/Barista Interview (Positive Experience; Easy Interview)
I applied in-person and the process took 5 days - interviewed at Borders.
Interview Details – Had a one round interview, first with the hiring manager/asst. manager, who then lead me to meet the store manager. Once approved by the store manager, I met the heads of the three different departments (music/cafe, cash/wrap, books). They decided where I would fit best but explained that I would end up working all over the store regardless.
Interview Question – They asked me how to handle customers in difficult situations i.e. during a mis-handled purchase, a botched return, angry customer that felt mistreated by employee, etc. Answer Question
Negotiation Details – I felt that the offer was generous for the work needed but I felt that I would not be able to negotiate.
Bookseller Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 days - interviewed at Borders in January 2010.
Interview Details – I submitted an online application and customer service exam. I received a telephone call the next day from the training supervisor asking me to come in for an interview. Had a great interview with him and shortly after (within a few minutes) had a similar interview with an Ops Manager. Received an offer the next day.
Interview Question – What kind of books do you read? Answer Question
Cashier/Bookseller Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 days - interviewed at Borders in May 2010.
Interview Details – I met with the hiring manager and the store manager. Very normal questions. After the fact, they checked my references. The hiring manager was straightforward, and she knew the stress questions. Expect that the store manager is vague, unclear, and wordy in comparison to his hiring manager.
- Who was your favorite supervisor and why? Answer Question
- Why did you get the (award from resume)? Answer Question
Reason for Declining – I needed full-time, not part-time work; they needed an answer to whether I would work for them in less than 24 hours.
Very Easy Interview
Sales Manager Interview (Neutral Experience; Very Easy Interview)
I applied in-person and the process took a day - interviewed at Borders in April 2008.
Interview Details – It was just a five minute basic interview, not very difficult. They aready seemed to have their minds made up, so they weren't interested in anything I said. It didn't even last five minutes.
Interview Question – Why are you interested in this position? View Answer