Bright House Networks Interview Questions & Reviews
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Updated Apr 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 9 ratings 
“Average” Interview
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Interview Experience [?] Based on 9 ratings
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| 1–9 of 9 Bright House Networks Interviews | Sort by |
TSR at Bright House Networks
Posted Apr 4, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Birmingham, AL (took a day)
Applied online. HR sent me an official application to fill out online. I was than called in for a group interview the following week. The group interview consist of two supervisors and about 10 candidates. We were first told a lot of what the job consist of and shown what an actual schedule looks like. we were told the training hours and that the benefits were great. We were than asked a little about ourselves/background. than we were asked to list 5 characteristics that an exceptional CSR should possess. Than out the five, which one describes u best. than we were told if selected than we would be called back for a 1:1 interview, and than, again, if selected, offered employment
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at Bright House Networks
Posted Mar 26, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2012 (took a day)
The Interview was fine. She asked me questions and I answered them. They told me they were going to call me back that night to arrange for a personal interview, but did not. I did not get a personal interview from the phone interview. I wish they had just said "We'll let you know", then I would not be waiting.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Representative at Bright House Networks
Posted Mar 25, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2012 in Indianapolis, IN (took 5 days)
Basic interview with HR called back next day for interview with call center manager. Received email the following day that I was not selected. My work experience was not in a supervisory setting more of a sales. I was very surprised that I was even selected for interview with HR.
Interview Questions
Other Details
I Applied Online.
Helpful Interview?
Yes |
No
Inappropriate?
Copywriter at Bright House Networks
Posted Sep 7, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Saint Petersburg, FL (took 3 weeks)
Very informal. Met with department head, talked for 30 minutes and left. Very cold interview process, gave no indication of whether interview was going well or not. Keep that in mind should you decide to accept employment as company is overly sterile.
Interview Questions
Negotiation Details
come in high, as BHN typically pays much lower than other companies. Okay to talk money on second interview.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Professional at Bright House Networks
Posted Jun 29, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2011 in Saint Petersburg, FL (took a year or more)
Standard phone interview which led to a group interview(3 supervisors) a week later. The way the group interview was ran made me feel like I was being considered for the CEO position. Keep in mind that they pay barely more then $10.00 an hour for this job which is just a CSR position. They never even bothered to send me a reject email, just silence. They must have a lot of turnover since they have continually run this job posting for months now.... They're picky because they can be in this economy, even with the slave wages they pay.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Installer at Bright House Networks
Posted Jun 22, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Saint Petersburg, FL (took 2 days)
Filled out application, received general e-mail. Was called by supervisor two days later, after a quick phone interview, we scheduled a 1:1 interview for the next day. The interview took about an hour where we discussed my resume.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Bright House Networks
Posted Aug 27, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2008 (took 3 weeks)
Phone interview qith HR. Then phone interview with lower management. Then person to person interview with management. Then person to person interview with upper management.
Interview Questions
Negotiation Details
Nothing.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Analyst at Bright House Networks
Posted Jun 11, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2008 in Tampa, FL (took 2 days)
I was invited to Group/Panel interview after 3 days I sent them my resume.I had an interview with hiring manager first ( 10-15 minutes) and 45 minutes group interview. Interview questions were pretty much standard, including off cause " why you want to work for this company". I didn't get job offer or any response from them.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Bright House Networks
Posted Oct 21, 2009
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Auburndale, FL (took 1+ week)
Applied for position, was called back about a week later about an interview. While arriving for interview, there were multiple people scheduled for the same time. Interview consisted of taking a typing and skills test online to call center scenerios. easy tests overall. We were then called in for one on one interviews with a member of human resources. I answered your basic interview questions in the first interview and it went very well. Next day, was called back for second interview. Second interview questions were a little more difficult than first initial interview. Mostly on second interview were asked interview questions regarding scenerios in present and past job experiences and asked to pick an item and convince someone to buy it. Overall, interview went very well and staff seemed very knowledgeable and friendly.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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