Getting an Interview
Getting an Interview
Interviews for Top Jobs at Brink's, Incorporated
- Messenger (11)
- Driver (3)
- Money Room Clerk (3)
- Vault (2)
- Operations Manager (2)
- Employee (1)
- QA Analyst (1)
- Manager, Software Development (1)
- Marketing Communications Manager (1)
- Program Manager (1)
- Business Development Specialist (1)
- Business Intelligence (1)
- Director of Process Improvement (1)
- IT Infrastructure Coordinator (1)
- Payroll Tax Accountant (1)
- Currency Room Clerk (1)
- Senior Data Entry Clerk (1)
- Armored Guard (1)
- Brinks IT (1)
- Inside Sales Relationship Manager (1)
- Cash Logistics (1)
- Logistics Cash Manager (1)
- Governance Program Manager (1)
- City Manager (1)
- Armored Driver/Guard (1)
- Internship (1)
- Branch Manager (1)
- Cashier (1)
- Account Executive (1)
- Account Manager (1)
Director of Process Improvement Interview
I applied online. The process took 4+ months – interviewed at Brink's, Incorporated (Coppell, TX) in August 2011.
Very disorganized from front to back. Not just stating this because I was not selected. At first, it began as a typical online application, then a phone screen. Classic right hand not talking to the left hand. I was invited to have a phone chat with the hiring manager. That was settled but the very next day, they sent a "Dear Applicant" email. So I called the HR contact. After several communications, turned out that someone else in the HR had filled in for my contact and bulk sent out rejection notices.
A couple of week later, big rush to meet all the top execs...THREE days I was requested to come in in a single week - with the last day meeting the President, the SVPs of HR and Security, and my previous hiring authority interviewer.
After more than a month of waiting, I finally emailed and called. Surprise, surprise..."had just slipped their minds". Then, told to take two online Flash tests from Thomas International: the GIA and PPA. The first is a skills timed test - a pared down IQ exam. The second is a personality exam like Skills Finder from Gallup.
Well, there were substantial problems with the GIA Flash. The test times were not accurate (I used an on-screen timer). So, I sent an email to Thomas' Help Desk. Big mistake. It was routed to the Director of HR at Brink's and a full three weeks later, with no further input from Brink's, I received a canned and unsigned "Dear Applicant" rejection.
At first, all the Brink's people were so positive and "nice" it was disturbing. Brink's has never been rated that high, so I thought something was up. The proof in how the culture operates is provided the cavalier and "couldn't be bothered" attitude I encountered. In all my years' experience with hiring at the Director level and above, this is the first time that a face-to-face for 45 minutes with the President of a Company did not result in a similarly direct and humane response for a decision to not hire. The only word I can think to wrap up this description is: PATHETIC.