Bunnings Warehouse Interview Questions & Reviews
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Updated Dec 6, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
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Interview Experience [?] Based on 5 ratings
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Bunnings Team Member at Bunnings Warehouse
Posted Dec 6, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 2 weeks)
First thing was a Phone Call for around 5 minutes. Asked questions were: Why Bunnings, What can you bring to the team, why you believe you are suited to Bunnings.
A day later, an email for a group interview was sent.
The Group interview involved Introducing yourself, why bunnings, what you are currently doing, what product/tool would you be. They split us up into groups of three-four, and handed us a selected odd object. Even if we didnt know what it was, we had to make up its functions and sell it to someone on our team. We had to focus on why you need it, what its uses are, what its pros are, etc.
After a day , i was sent an email offering a two on one interview.
During the interview, questions were based on if you had a work history in retail or not, basically:
Tell me abit about yourself - tell us of a time when you had to deal with frustrating work situation, and how did you handle it? - what skills can you bring to customer service? and some other very simple customer service questions.
The interviewers were very friendly and easy going.
Note: They do take notes on your dress and grooming standards, and attitude. Like most other customer service jobs, they are also looking for a friendly enthusiastic personality.
They then called my referees. (You provide two.)
A day later, I got an email advising the job offer and came in next day to sign contract and go through paperwork and the induction. Bunnings is big on teamwork, so you will also be demonstrating how you lead and contribute to a team.
So far, my experience as an employee with Bunnings has been so fun and friendly. You really do feel like you have joined a big family.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Team Member at Bunnings Warehouse
Posted Jul 10, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 (took 2 weeks)
I applied for a position at Bunnings Warehouse online (on their website). I was then sent an email asking me to select a day to have my phone interview. I made sure that I prepared well before the man rang me for the interview. I did some research about the company (mostly read stuff on their website) and prepared some dot points about why I would want to work at Bunnings, what I have to offer the company and the team in store (e.g. skills, past work experience). The phone interview lasted about 10 minutes. Just be confident and enthusiastic about working at Bunnings and you should be fine.
Then I received an email asking me to select a date to come in for a group interview. I did some more reading about the company and researched how to provide excellent customer service. In the group interview we had to do a lot of team work (Bunnings is BIG on team work - they call their employees TEAM MEMBERS, not staff!). One exercise we did was to get into groups of 3-4 and try to sell a particular Bunnings product to the interviewers. It didn't matter if we knew about the product or not, just read what's on the packaging and be enthusiastic. If you have used the product before, then try to sell it by providing positive examples of your experience with the product.
A day or so after the group interview I received another email, this time asking me to select a date to come in for a 1 on 1 interview. This interview was more difficult and involved a lot of questions that you had to answer by drawing on past work / study situations and experiences. I would recommend following the STAR method to answer the questions, so in the following order describe the:
1. Situation or Task
2. Action - what action you took to address the situation or task
3. Result - what was the outcome of your action/s, make sure it's positive!
There are examples of the STAR method on the internet if you do a search for how to answer interview questions.
Some questions in this interview included - "Tell us about the most difficult task you have had to do and how you handled it?", "What do you feel is your greatest achievement yet?", "Can you give us an example of how you have had to use different selling techniques for different customers?"
A day or so later I received a phone call from Bunnings and was offered a job. I then had to choose a day to come in and have a 'Coffee with the Boss', which is basically a chance to talk with the store manager about hours of work and any general questions you have. Be prepared to answer questions about yourself such as "So tell me a bit about yourself", "What are your hobbies and interests", "Why do you want to work at Bunnings?", "Is there a particular area in Bunnings that you would like to work?"
I hope this Bunnings Interview Process Review has been helpful and best of luck with your application!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Team Member at Bunnings Warehouse
Posted Jan 29, 2010 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Melbourne (Australia) (took 2+ weeks)
I applied online via the Bunnings Warehouse careers website and received an e-mail less than a week later asking me to arrange a telephone interview with one of their stores. The telephone interview went for approximately 10 minutes and the interviewer used this time to confirm details in my application and review what experience I had. I was then invited to attend a group interview.
The group interview consisted of 3 parts. In the first part we had to introduce ourselves and describe our hobbies, current work/study status, why we wanted to work for Bunnings and name our favourite animal. In the second part, each person was given a photo of a customer in Bunnings and we were asked how we would approach the customer without saying, "hi, how are you?" In the third part, we were split up into smaller groups and given 3 minutes with a product. At the end of the 3 minutes we had to "sell" the product to the rest of the group.
The next stage of the interview process was the one-on-one interview. The interviewer began by asking about hobbies, interests, why I want to work for Bunnings, etc and then began to ask situation questions. Some examples: "Name a time when you have had to lead a team." "Name a situation where you have had to work with heavy or dangerous equipment." "Name a time when you have been asked to do something impossible."
The next stage of the interview process was "coffee with the boss". This was a chance for the store manager to have a chance to talk with me about my aspirations, what areas I would like to work in, etc. The manager stated that they were looking for "positive and self-motivated" individuals. It was during this stage that I was offered a position.
Overall, the interview process is quite nerve-racking but Bunnings need to do this to ensure they only hire the best and the most committed. In this instance, the recruitment process was handled quite swiftly (15 days) however it was mentioned that the usual process stretches over a month.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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Retail Assistant at Bunnings Warehouse
Posted Aug 19, 2009 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 2 weeks)
i applied online, called for a short phone interview. then in the same call asked to come for a group interview. here we had to introduce ourselves, talk about why we wanted to work at bunnings, a few little things about us, favorite movie etc. then individually sell a product to the group (product was selected for us) then as two groups get together and discuss how we would sell some other products, and then present to the other group. it was all quite casual and relaxed. the last part was a 2 on 1 interview with questions about availability, preferences, a bit about reasons for wanting to work with bunnings etc. overall a long and nerv racking process but in the end very fufiliing and fun.
Interview Questions
Negotiation Details
roster was quite negotiable, they were looking for dozens of people and and happy to negotiate.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Team Member at Bunnings Warehouse
Posted Jun 8, 2009 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 (took 3 weeks)
Applied online
Phone interview conducted - discussed reasons for applying for position and the next stage of group interview.
Group interview involved 16 participants with 3 staff from Bunnings. Had to give presentation on myself and why I wanted to work at Bunnings, then in groups of 4 provide ideas for selling products and then present, finally I was given a product and had to explain to the group how I would sell the item to a customer.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
More Bunnings Warehouse Team Member Interviews
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