Burlington Coat Factory

  www.burlingtoncoatfactory.com
  www.burlingtoncoatfactory.com

Burlington Coat Factory Customer Service Supervisor Interview Questions

Updated Sep 23, 2014
Updated Sep 23, 2014
5 Interview Reviews

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Customer Service Supervisor Interview

Anonymous Interview Candidate in Gainesville, FL
Anonymous Interview Candidate in Gainesville, FL
Application Details

I applied through other source. The process took 2+ weeksinterviewed at Burlington Coat Factory in August 2014.

Interview Details

Applied online and interviewed through a job fair. I spent about 3 minutes with the initial interviewer asking the basic questions about experience, what did I know about the company, things like that. Based on my experience, I was sent on to the next person to be interviewed in more detail, which was more in depth as to my skills as a supervisor. There were a LOT of people there who did the basic interview and were not asked to speak with anyone else. I guess they didn't make the grade.

Interview Questions
  • Why do you want to work for Burlington? Though I expected that question, there were a lot of people who didn't. They were just there for the job fair.   Answer Question
Negotiation Details
No negotiation.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Burlington Coat Factory

  1.  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Quick and easy. Offered me the job on the spot pending backround check. Took around two to three weeks to get the final offer. manager was very busy at all times.

    Negotiation Details
    None. All up to human resources.
    Accepted Offer
  2.  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Burlington Coat Factory in December 2013.

    Interview Details

    I applied online, got called about a week later for an interview. This seemed to be the easiest interview ever. No questions were asked really. It was a general statement of the company.

    Interview Questions
    Negotiation Details
    I do not think there is one.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate in Holyoke, MA
    Anonymous Interview Candidate in Holyoke, MA
    Application Details

    I applied online. The process took 4 daysinterviewed at Burlington Coat Factory in November 2012.

    Interview Details

    Manager allowed me to have an interview after submitting online application. He asked about how would I approach my team members being above them. He also asked how would I handle difficult situations. The biggest challenge he described was handling my team members if I got hired,I would have to get them motivated and make them do their assignments without being harsh. He loved me and my strong personality, saying I was responsible, mature and seemed like I could handle anything. I have prior experience working in customer service etc. Anyways, I thought I was totally going to get it.Untill dum dum dum........the HR manager wanted to interview me...but no, apparently my availability was not enough for them (and I had a lot of availiblity) That was just an excuse I believe.They probably wanted someone with more retail experience and a degree for that position who knows.

    Interview Questions
    • Tell me about a time you had to handle a difficult customer and how you handled it.   Answer Question
    Reasons for Declining

    They wanted a background check. I didn't get the supervisor position, but the nice manager who loved me said I could work as an associate. For me, 8$ an hour in retail, not worth it, and a background check? not for me.

    Declined Offer
    Positive Experience
    Average Interview
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  5.  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate in Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Burlington Coat Factory in November 2010.

    Interview Details

    The Hiring is very quick but they do hiring before getting background checks which is inconvenient to current workers because they just stop coming to work. So you might need to check that before applying you may be wasting time. My hiring process was three days and that concurred with other employees too. I was taken into the management office and then asked common interview questions like why did I choose Burlington Coat Factory. Then I was taken around the store fore a tour. After the interview I was reassured that I would be hired and by the way they told me my pay rate and hours before the questions really were asked.

    Interview Questions
    • During the interview I was asked would I consider quitting the current job i had because they did not want me working two jobs. The other questions where more about personality like what do you like to do and basically telling a little about yourself so they can get to know you.   View Answer
    Negotiation Details
    I was not able to negotiate because they have a set rate they start every employee who walks through the door. I would say accept this job if you want to earn a little cash and have something to do during your spare time.
    Accepted Offer
    Easy Interview

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