Glassdoor is your free inside look at Burlington Coat Factory interview questions and advice. All 78 interview reviews posted anonymously by Burlington Coat Factory employees and interview candidates.
Accepted Offer – Interviewed in Middleburg Heights, OH Jun 2013 – Reviewed Jun 11, 2013 New
Interview Details – I received the call to come in for an interview about two days after filling out the application online. The actual interview lasted ten minutes - at most. The first couple of minutes were about my availability; he told me he was looking for somebody that was available indefinitely on book weekdays and weekends. Then, he read off a list of about 6-8 questions of the "Tell me about a time when..." format. He listened pretty carefully to my answers and responded to me before taking a minute to write them down. Sometimes, he would read the question and say something like "well, you kind of covered that situation in your other answer...", so he would just skip it. At the end of the list of questions, he told me that he would like to offer me a position, but I had to authorize a background check and it had to come back clear first. He sent me the email that afternoon, and hired me the very next day.
Interview Question – They were pretty straight forward questions. "Tell me about a time you made a mistake with a customer, and how you handled it." type of question. Answer Question
No Offer – Interviewed in Marlton, NJ May 2013 – Reviewed Jun 5, 2013 New
Interview Details – After I sent my Resume I received a phone call from a recruiter who gave me a phone interview and seemed very interested in me. She set me up for an appointment two weeks later with a manager in one of the stores. I attended that interview which included the normal questions. The manager seemed to like me also and told me it would be another two weeks (because they were so busy) until she would be able to review my application with another manager. I was told that I would be contacted by one of the two people I had spoken to. I waited the specified time and when I was not contacted I sent a polite reminder email to the recruiter and she never responded to me. Aside from the long wait I found the process to be easy and everyone I spoke to was friendly and professional. It seemed there was a good culture in the store and the company was striving to be even better and it was my top choice among other companies I applied to but after being led on for a month long process only to be snubbed in the end left me disheartened.
Interview Question – I was asked to name other businesses that would compare to BCF. Answer Question
Accepted Offer – Interviewed in Thousand Oaks, CA Aug 2010 – Reviewed Jun 4, 2013
Interview Details – mass hiring for a new store 1 interview
Interview Question – none Answer Question
Negotiation Details – offer was made
Accepted Offer – Interviewed in Aurora, CO – Reviewed Jun 2, 2013
Interview Details – I put in an application online and about a week later a manager gave me a call to schedule an interview. The interview was fairly easy, no difficult questions and i was offered the position the same day
Interview Question –
What made you want to work for burlington?
Tell me of a time questions, where you went above and beyond to assist a customer
Answer Question
Negotiation Details – No negotiation.
Accepted Offer – Interviewed in Philadelphia, PA Jan 2009 – Reviewed May 31, 2013
Interview Details –
you interview at several different levels:
First Step recruiter
Second Step Regional HR
Third RVP
Fourth SVP
Interview Question – the usual interview questions alot of behavioral open ended questions study up on basic interview questions and you will do fine Answer Question
Negotiation Details – was able to negotiate an extra 5,000
Accepted Offer – Reviewed May 29, 2013
Interview Details – It was pretty easy. I applied online and got a call two days later for an interview I was asked about my school, long term career goals, how I would handle a difficult customer.
Interview Question – If you were a customer what would you consider as good customer service from an associate Answer Question
No Offer – Reviewed May 23, 2013
Interview Details – Hiring Process is easy not the process for some people
Interview Question – What,s mean customer service for you? Answer Question
Accepted Offer – Reviewed May 7, 2013
Interview Details – 1 interview with 2 or 3 regional managers
Interview Question – basic question, tell me about a time format. Answer Question
Negotiation Details – no negotiation were done, I countered and they held steady at the offer.
Accepted Offer – Reviewed Apr 30, 2013
Interview Details – Filled out job application at the store. Got a call about a month later. Only one interview and it was very easy. They called me back a few days later to offer me the job.
Interview Question – Why do you want to work here? Answer Question
Negotiation Details – No negotiation, minimum wage
No Offer – Reviewed Apr 18, 2013
Interview Details – I was very disappointed with the interview process at Burlington. I had received an e-mail in regards to scheduling a phone interview. I responded with answering the questions of when I was available to interview and provided a phone number, and did not receive any further communication. A week later I received a very unexpected call from the recruiter to interview me. I wasn't near my phone and missed her call. I immediately called her back, as well as sent a follow up e-mail. She responded to my e-mail apologizing for the miscommunication, and set up an interview for the next day. I confirmed the scheduled time, and she e-mailed back that she looked forward to our call. I never heard from the recruiter. Overall very unprofessional.
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