C3/CustomerContactChannels

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C3/CustomerContactChannels Interview Questions in Salt Lake City, UT

Updated Aug 11, 2014
Updated Aug 11, 2014
4 Interview Reviews

Interview Experience

Interview Experience

25%
50%
25%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

1.8
Average

Interview Difficulty

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Average

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  1.  

    Customer Service Representative - Humana Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took a dayinterviewed at C3/CustomerContactChannels in June 2014.

    Interview Details

    The application was typical compared to any other application, There was a personality assessment test & I had to do a Practice Call Center Simulation Test, There were 2 Interviews that took about 1 hour to complete from the time I walked in and was offered the job.

    Interview Questions
    • Give a situation where you were unable to handle an issue with a customer.   Answer Question
    Negotiation Details
    Acceptance is conditional on how my other interviews go tomorrow. No pay negotiations were made.
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Billing and Enrollment Customer Service Representative Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online – interviewed at C3/CustomerContactChannels in August 2013.

    Interview Details

    After I applied online through Workforce services, they called me to come in for 3 one-on-one interviews. Went through it fairly easy, they picked a position with you and was told to come back in nov. There was an hour or so class type of deal that had a few things filled out. They had the entire class take an oral drug test, which had a terrible taste, after they assured there was no taste. Had to keep it in your mouth for about 10 mins. told everyone to come back in nov. to start training

    Interview Questions
    Negotiation Details
    Wasn't able to negotiate.
    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Members Services Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    The process took a dayinterviewed at C3/CustomerContactChannels in September 2011.

    Interview Details

    i applied they called me the next day and i made an interview time and went in and was hired on the spot and i signed my papers and i then came in the next day to do my drug test and to sign my offer letter.

    Interview Questions
    Negotiation Details
    my days and times
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Representative - Humana Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied through other source. The process took a dayinterviewed at C3/CustomerContactChannels in September 2011.

    Interview Details

    Open call for employees. On line application. On site assessments and hired on the spot.

    Negotiation Details
    There is no negotiation. Take it or leave it $9.50 hr to start.
    Accepted Offer
    Neutral Experience
    Easy Interview

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