CARQUEST Interview Questions & Reviews

Updated Jul 23, 2014
Updated Jul 23, 2014
21 interviews

Interview Experience

Interview Experience

57%
23%
19%

Getting an Interview

Getting an Interview

33%
23%
21%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Sales and Delivery Interview

    Anonymous Interview Candidate  in  Logan, UT
    Anonymous Interview Candidate in Logan, UT
    Application Details

    I interviewed online. The process took 1 week - interviewed at CARQUEST in January 2012.

    Interview Details

    The application was on-line and took a long time to get through. I thought that the process was long and boring. The interview was very brief a few questions regarding sales experience as well as questions regarding knowledge of automobiles. It was a very comfortable experience once I was extended an offer I was required to take a drug test at the local health clinic.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Parts Driver Interview

    Anonymous Interview Candidate  in  Cocoa, FL
    Anonymous Interview Candidate in Cocoa, FL
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at CARQUEST in April 2014.

    Interview Details

    Was called after a week of applying to position on the internet. Came in for a interview two days after initial contact and discussed previous work experience. The store manager was very open minded and the interview was very professional. After the interview it took about two weeks to start working.

    Interview Questions
    • Give an example of how you would deal with an unhappy customer   Answer Question
    Negotiation Details
    I was able to negotiate a slight higher pay since I had over three years experience in delivering from previous jobs.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Driver Interview

    Anonymous Interview Candidate  in  Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I interviewed through an employee referral. The process took 1 week - interviewed at CARQUEST in August 2011.

    Interview Details

    Very laid back. Was interviewed by the Regional manager and store manager together. Regional Manager asked pretty much all the questions. They like to give you scenarios that might happen on the job, and ask how you would respond. Typically it would be, a customer calls and complains about this or that, how would you respond? They also ask the basic questions like are you knowledgeable about cars? Do you have any other commercial driving experience? All in all it took just one interview and about a week for them to offer me the job. Like I said very laid back, they mostly just want to find a person they can get along with who will fit into the store crew.

    Interview Questions
    • What do you do for fun? & How do you deal with on the job stress?   Answer Question
    Negotiation Details
    They pretty much just give you min wage plus a dollar, after a year I got a one dollar raise. No point in negotiating unless you have LOTS of previous experience in a parts store or are an ASE certified tech.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral - interviewed at CARQUEST in September 2013.

    Interview Details

    I had an initial interview and a follow up interview. Need some work on their computer program
    to make it smoother. Did encounter problems in filling out all of the paperwork that was needed.

    Interview Questions
    • How would you handle people giving you a hard time?   View Answer
    Negotiation Details
    NO negotiation was allowed.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Service Teammate Interview

    Anonymous Interview Candidate  in  Madison, WI
    Anonymous Interview Candidate in Madison, WI
    Application Details

    I interviewed online. The process took 1 week - interviewed at CARQUEST in August 2013.

    Interview Details

    Applied on CarQuest website. 2 days later got a phone call from a store manager. Set up a in person interview. I was told that my experience and talents was exactly what they were looking for. Offered and accepted job that day. While driving home was contacted by 2 other store managers, pulled over on a side street and called them back, informed them
    I had been hired by another store.

    Interview Questions
    Negotiation Details
    I did not negotiate anything except hours. I highly recommend asking how long they expect you to be a driver before getting counter sales training, if that is what you intend to be when hired. If not you will be just a driver and temporary counter worker.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Parts Driver Interview

    Anonymous Interview Candidate  in  Gardner, MA
    Anonymous Interview Candidate in Gardner, MA
    Application Details

    I interviewed in-person - interviewed at CARQUEST.

    Interview Details

    Went well

    Negotiation Details
    was none
    Accepted Offer
    Negative Experience
    Easy Interview
  8.  

    Human Resources Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through a recruiter. The process took 1 week - interviewed at CARQUEST in July 2013.

    Interview Details

    Not bad. All my interviews were over the phone where it's hard to establish a personal rapport. Overall, it went very quickly. I heard back after each round within a few days.

    Interview Questions
    • I was asked to sum up my employee relations philosophy in 30 seconds.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  9.  

    Project Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through a recruiter. The process took 1+ week - interviewed at CARQUEST.

    Interview Details

    Phone screen followed by two face-to-face interviews.

    Interview Questions
    • Head of department asked questions that weren't necessarily pertinent to job.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Customer Delivery Teammate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at CARQUEST.

    Interview Details

    Applyiedonline, waited to receive call from store manager, I was invited in for an interview 3 weeks later, and I received the job on the spot. Drug test was approximately a week after initial paperwork was filed. Interview was informal, but this will vary depending on manager. Do not expect this same process, make sure you have a clean background and clean driving record if you are applying for driving position.

    Interview Questions
    Negotiation Details
    I was offered more than I expected.
    Accepted Offer
    Positive Experience
  11.  

    Customer Service Teammate Interview

    Anonymous Interview Candidate  in  Romeoville, IL
    Anonymous Interview Candidate in Romeoville, IL
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at CARQUEST.

    Interview Details

    I had completely forgotten I had applied for Carquest, and the interviewer surprised me with his call. I had to go in and talk to the store management before being sent out for a drug test. After the test had been accepted I was required to go back in for another interview where I was told I had basically gotten the job. From there I had to learn their system, but started working soon.

    Interview Questions
    • Why did I want to work with the company.   View Answer
    Negotiation Details
    There was no negotiation, I was told that I was required to accept their pay and hours from the start.
    Accepted Offer
    Neutral Experience
    Average Interview

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