CIBC Financial Services Representative II Interview Questions

Updated Aug 21, 2015
30 Interview Reviews

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Helpful (1)  

Financial Services Representative II Interview

Anonymous Employee
Declined Offer

Application

I applied online. I interviewed at CIBC.

Interview

Applied online, had a short phone interview. After the phone interview we met in person at a local branch. The next week I was called and offered a job.

Interview Questions

  • Why should we pick you over the other candidates   1 Answer

Reasons for Declining

Took job at TD, same level. I just liked the idea of working for a bigger bank in the same community.

Other Interview Reviews for CIBC

  1. Helpful (1)  

    Financial Services Representative II Interview

    Anonymous Interview Candidate in Regina, SK (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at CIBC (Regina, SK (Canada)).

    Interview

    Applied online, got a call from the hiring manager the same day. Had first interview the next day and final interview 2 days later. No face to face because I was in Toronto and job was in Regina.

    Interview Questions

  2.  

    Financial Services Representative II Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CIBC (Toronto, ON (Canada)).

    Interview

    Got a call from the recruiter, had a brief phone interview, and asked to come in for a face-to-face interview with the manager. Mostly behavioral questions about your experience in customer services. He asked for CSC, and explained the training program, compensations and benefits at the beginning of the interview.

  3. Helpful (1)  

    Financial Service Representative II Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I interviewed at CIBC in May 2014.

    Interview

    3 rounds of interview. Initial with the HR, followed by panel interview and finally branch manager took the interview. questions were very general eg: tell me about yourself, emphasis on sales experience, walk me through your resume and a role play. Wating time between each interview was almost 2 weeks.

    Interview Questions

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  5.  

    Financial Services Representative II Interview

    Anonymous Employee
    No Offer

    Application

    I applied online. I interviewed at CIBC.

    Interview

    Two weeks

    Interview Questions

    • What is meant by open branch environment, working with a tablet   Answer Question
  6. Helpful (1)  

    Financial Services Representative II Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at CIBC in October 2013.

    Interview

    The interviewers asked questions about my resume and work experience. Then we had to role play a situation as if I was the representative behind a desk and the interviewer was a client.

    Interview Questions

    • Was most surprised by having to role play a scenario. They focused more on the discussion you were able to have with a client, how well you listend, and judged your response to their answers. In one scenario, the client kept mentioning her husband, so it was best to suggest setting up an appointment with him there. They were not focused on the actual banking products since they will teach those in training.   Answer Question
  7.  

    Financial Services Representative II Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at CIBC (Toronto, ON (Canada)) in October 2013.

    Interview

    Very simple and transparent You apply online and if you have all the required skills you will be contacted by HR and they will screen you through phone interview and then you go to personal interview. Let's say if you don't clear the personal one..you can still follow up with the HR and ask them to give you feed backs

    Interview Questions

    • everything they ask you is very simple.you just have to be confident   Answer Question
  8.  

    Financial Services Representative II Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CIBC in July 2013.

    Interview

    Telephone Interview and then face to face interview. The Tel interview was on a conference between hiring manager and branch manager.The branch manager was not paying attention at all.As in one instance she got caught as the hiring manager said something and she was like sorry somebody interrupted me.

    Interview Questions

    • Describe about prev job? A situation where you went above and beyond your role? Things that you like and hate in your job? How would you handle a situation where you couldn't meet the expectation of a client?   Answer Question
  9.  

    Financial Services Representative II Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at CIBC (Vancouver, BC (Canada)) in June 2013.

    Interview

    know your stuff

    Interview Questions

    Negotiation

    not much negotiation but still better than what i was making before at another FI

  10. Helpful (1)  

    Financial Services Representative II Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    The process took 2 weeks. I interviewed at CIBC.

    Interview

    Did not have phone interview as it was a promotion. Usually, there is one. Intervied the HR Manager, and the process was straightforward with alot of behavioral customer service types of questions. Knowledge of financial products is needed.

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