The process took a day - interviewed at CIBC in January 2012.
Interview Details – Most questions related to customer service and meeting/exceeding goals.
(1) Tell me a time when you went above and beyond the call of duty.
(2) Tell me about a time when you made a mistake, how did you deal with it.
(3) What does customer service mean to you?
Interview Question – Describe a time when you faced a conflict with fellow colleagues. How did you deal with the conflict? Answer Question
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